8
troubleshooting guide
Problem
Cause
Solution
The processor will not operate.
No Power.
Check processor is plugged in.
Bowl not fitted to power unit correctly.
Check bowl is located correctly and
the handle is situated towards the
right hand side.
Bowl lid not locked on correctly.
Check that the lid interlock is
located correctly into the handle
area.
The processor will not work
if the bowl and lid are fitted
incorrectly.
If none of the above check the
fuse/circuit breaker in your home.
Liquidiser/mill will not operate
Liquidiser/mill not locked on correctly.
The liquidiser/mill will not operate if
fitted incorrectly to the interlock.
Liquidiser/mill not assembled correctly.
Check blade unit is fully tightened
into the goblet/jar.
Processor stops during
Processor overloaded/maximum capacities
Check maximum capacities stated
processing
exceeded.
in the recommended speed chart.
Lid unlocked.
Check lid is locked correctly.
Liquidiser/mill leaking from blade assembly base. Seal missing
Check seal is fitted correctly and not
Seal incorrectly fitted
damaged. To obtain a replacement
Seal damaged.
seal see “service & customer care”
Poor performance of tools/attachments
Refer to hints in relevant “using the attachment” section. Check attachments are
assembled correctly.
