9
10
troubleshooting guide
Problem
Cause
Solution
The Blender will not
No Power
Check blender
operate.
plugged in.
Blender not assembled Check blade unit is
correctly.
fully tightened to
the goblet.
Blender leaking from blade Seal missing.
Check seal is fitted
assembly.
Seal incorrectly fitted.
correctly and not
Seal damaged.
damaged. To obtain
a replacement seal
see “service &
customer care”.
Blender seal missing from The seal is packed
Unscrew goblet and
blade unit when removed pre-fitted to the blade
check that seal is
from packaging.
unit.
fitted to blade unit.
To obtain a
replacement seal
see “service &
customer care”.
If none of the above solve the problem see “Service & Customer Care”.
