7
service and customer
care
l
If the cord is damaged it must, for
safety reasons, be replaced by
KENWOOD or an authorised
KENWOOD repairer.
l
If you experience any problems
with the operation of your
appliance, before requesting
assistance refer to the
“troubleshooting guide” section in
the manual or visit
www.kenwoodworld.com.
l
Please note that your product is
covered by a warranty, which
complies with all legal provisions
concerning any existing warranty
and consumer rights in the country
where the product was purchased.
l
If your Kenwood product
malfunctions or you find any
defects, please send it or bring it
to an authorised KENWOOD
Service Centre. To find up to date
details of your nearest authorised
KENWOOD Service centre visit
www.kenwoodworld.com or the
website specific to your Country.
l
Designed and engineered by
Kenwood in the UK.
l
Made in China.
IMPORTANT INFORMATION
FOR CORRECT DISPOSAL OF
THE PRODUCT IN
ACCORDANCE WITH EC
DIRECTIVE 2002/96/EC.
At the end of its working life, the
product must not be disposed of as
urban waste.
It must be taken to a special local
authority differentiated waste
collection centre or to a dealer
providing this service.
Disposing of a household appliance
separately avoids possible negative
consequences for the environment
and health deriving from inappropriate
disposal and enables the constituent
materials to be recovered to obtain
significant savings in energy and
resources. As a reminder of the need
to dispose of household appliances
separately, the product is marked
with a crossed-out wheeled dustbin.
troubleshooting guide
Problem
Cause
Solution
The Blender will not
No Power
Check blender
operate.
plugged in.
Blender not assembled
Check blade unit is
correctly.
fully tightened to
the goblet.
Blender leaking from blade Seal missing.
Check seal is fitted
assembly.
Seal incorrectly fitted.
correctly and not
Seal damaged.
damaged. To obtain
a replacement seal
see “service &
customer care”.
Blender seal missing from The seal is packed
Unscrew goblet and
blade unit when removed pre-fitted to the blade
check that seal is
from packaging.
unit.
fitted to blade unit.
To obtain a
replacement seal
see “service &
customer care”.
If none of the above solve the problem see “Service & Customer Care”.