PROBLEM
POSSIBLE CAUSE / TEST
NOTE: Possible Cause/Tests MUST be performed in the sequence shown for
each problem.
WON’T POWER UP.
(No response when
buttons are pressed.)
1. Supply connections. See TEST #1.
2. Check harness connections.
3. User interface assembly. See TEST #6.
WON’T START CYCLE
WHEN START BUTTON
IS PRESSED.
1. If number display flashes, check to be sure the
door is completely shut, and press and hold down
START for about 1 second.
2. See TEST #3a.
3. See TEST #7.
WON’T SHUT OFF
WHEN EXPECTED.
1. Check STOP button. See TEST #6.
2. User interface assembly. See TEST #6.
3. Moisture sensor. See TEST #5.
PROBLEM
POSSIBLE CAUSE / TEST
CONTROL WON’T
ACCEPT SELECTIONS. User interface assembly. See TEST #6.
WON’T HEAT.
1. Heater. See TEST #4.
2. Check harness connections.
3. Check installation.
HEATS IN AIR CYCLE. Heater. See TEST #4.
SHUTS OFF BEFORE
CLOTHES ARE DRY.
1. Check the dryness setting for auto cycles.
2. Check for full lint screen.
3. Check for clogged vent.
4. Moisture sensor. See TEST #5.
5. Dryness level adjust. See Adjusting
Customer-Focused Drying Modes.
TROUBLESHOOTING TESTS
NOTE:
These checks are done with the dryer
unplugged or disconnected from power.
TEST #1 Supply Connections
This test assumes that proper voltage is pres-
ent at the outlet.
1. Unplug dryer or disconnect power.
2. Remove the cover plate from the back of
the dryer. See Figure 3.
Remove
Screw
Cover
Plate
Figure 3.
Remove the cover plate.
3. Check that the power cord is firmly con-
nected to the dryer’s wire harness. See
Figure 4.
Power Cord
Wire Harness
Figure 4.
Power cord-to-wire harness connection.
4. Access the machine control electronics
without disconnecting any wiring to the
control board. See Accessing & Remov-
ing the Electronic Assemblies.
5. With an ohmmeter, check for continuity
between the neutral (N) terminal of the
plug and P8-3 (white wire) on the ma-
chine control board. The left-hand side of
figure 5 shows the position of the neutral
terminal (N) on the power cord plug. Also
see Figure 17.
If there is continuity, go to step 6.
If there is no continuity, disconnect
the white wire of the harness from the
power cord at the location illustrated
in Figure 4. Test the continuity of the
power cord neutral wire as illustrated
in Figure 5. If an open circuit is found,
replace the power cord. Otherwise, go
to step 6.
•
•
COM
N
N
G
G
L1
Power Cord
Plug
L1
Figure 5.
Plug-to-terminal connections.
TROUBLESHOOTING GUIDE
Some tests will require accessing components. See Figure 1 for component locations.
