28
Before You Call
Solutions to Common Problems
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided with the
problem listed:
Problem
Solution
Poor baking results
Many factors effect baking results. Use proper oven rack position. Center food in the oven
and space pans to allow air to circulate. Preheat oven to the set temperature before placing
food in the oven. Try adjusting the recipe's recommended temperature or baking time. See
“Setting Self Clean”
on
page 22
if you feel the oven is too hot or cold.
Oven does not operate.
The time of day is not set. The oven clock must first be set in order to operate the oven.
Be sure oven controls are set properly. See
“Setting Clock”
on
page 15
and review instruc-
tions for the desired cooking function in this manual.
Service wiring is not complete.
Oven light does not work.
Be sure the oven light is secure in the socket. See
“Replacing the oven light”
on
page 25
.
Flames inside oven or smoking from
oven vent.
Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity. Wipe up
excessive spills before starting oven. If flames or excessive smoke are present when using
broil, see
“Setting Broil”
on
page 19
.
Self clean does not work.
Oven control not set properly. Review
“Setting Self Clean”
on
page 22
.
Oven racks discolored or do not
slide easily.
Oven racks left in oven cavity during self clean. Always remove oven racks from oven cavity
before starting a self-clean cycle. Clean using a mild abrasive cleaner following manufac-
turer's instructions. Rinse with clean water, dry, and replace in oven.
Oven smokes excessively when
broiling.
Incorrect setting. Follow broiling instructions in
“Setting Broil”
on
page 19
Meat too close to the broil element. Reposition broil rack to provide proper clearance
between the meat and broil element. Remove excess fat from meat. Cut remaining fatty
edges to prevent curling.
Grease build up on oven surfaces. Regular cleaning is necessary when broiling frequently.
Grease or food splatters will cause excessive smoking.
Oven control panel beeps and
displays any F or E code error.
Oven control has detected a fault or error condition. Press STOP to clear the error code. Try
bake or broil function. If the F or E code error repeats, turn off power to appliance, wait 5
minutes and then repower appliance. Set clock with correct time of day. Try bake or broil
function again. If fault recurs, press STOP to clear.
Soil not completely removed after
self clean.
Self Clean was interrupted. Review instructions in
“Setting Self Clean”
section on
page 22
.
Excessive spills on oven bottom. Clean before starting self clean.
Failure to clean soil from the oven frame, the door liner outside the oven door gasket, and
the small area at the front center of the oven bottom. These areas are not in the self-
cleaning area, but they get hot enough to burn on residue. Clean these areas before starting
the self-cleaning cycle. Burned-on residue can be cleaned with a stiff nylon brush and water
or a nylon scrubber. Be careful not to damage the oven gasket.
Summary of Contents for 970. 5032 Series
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