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TROUBLESHOOTING GUIDE

38

NOT DISPENSING WATER

Check if… 

Then…

The  dispenser panel is locked.

New installation.

Refrigerator or freezer doors are not closed
properly.

The refrigerator is not connected to a water supply
or the supply shutoff valve is not turned on.

The water pressure is less than 40 psi.

Home filter or reverse osmosis system is used.

The dispenser is not set for water dispensing.

Water filter needs to be changed.

Press and hold the Lock (         ) for 3 seconds to unlock the 

control panel and dispenser.

Flush and fill the water system.

Water will not dispense if any of the refrigerator doors are left
open.

Connect refrigerator to the water supply and turn water shutoff
valve fully open.

The water pressure to the home affects the flow from the
dispenser.

This can decrease water pressure. It is recommended not to
connect the supply line to a reverse osmosis system for optimal
operation.

The dispenser can be set for ice or water. Make certain that the
control panel is set for the proper operation. Press the
dispenser button on the control panel to cycle through the ice
and water options.

The filter should be changed every 6 months or more often
depending on usage. The filter can become blocked over time
with foreign particles and reduce the water pressure.

THE DOORS ARE DIFFICULT TO OPEN

Check if… 

Then…

The gaskets are dirty or sticky. 

The door is reopened within a short time after
having been opened.

Clean the gaskets and the surfaces that they touch. Rub a thin
coat of appliance polish or kitchen wax on the gaskets after
cleaning.

When you open the door, warmer air enters the refrigerator.
As the warm air cools, it can create a vacuum. If the door is
hard to open, wait 5 minutes to allow the air pressure to
equalize, then see if it opens more easily.

Summary of Contents for 795.7102 Series

Page 1: ... Congelador Inferior Refrigerador Congélateur Inférieur Réfrigérateur Models Modelos Modèles 795 7102 color number número de color le numéro de la couleur P N MFL37933570 Sears Brands Management Corporation Hoffman Estates IL 60179 U S A www kenmore com www sears com Sears Canada Inc Toronto Ontario Canada M5B 2B8 www sears ca ...

Page 2: ...ol Settings 18 Food Storage Guide 18 Storing Frozen Food 19 Refrigerator Section Water Dispenser 19 Refrigerator Shelves 20 Humidity Controlled Crisper 21 Removing Humidity Controlled Crisper 21 Glide N Serve 21 Modular Door Bin 22 Dairy Bin 22 Freezer Section Extra Ice Bin 22 Durabase 23 Durabase Divider 23 Pullout Drawer 23 Filter 24 25 Care And Cleaning 26 27 General Cleaning Tips 26 Outside 26...

Page 3: ...ose 6 Damage to or failure of this product caused by the use of detergents cleaners chemicals or utensils other than those recommended in all instructions supplied with the product 7 Damage to or failure of parts or systems resulting from unauthorized modification made to this product Disclaimer of implied warranties limitation of remedies Customer s sole and exclusive remedy under this limited wa...

Page 4: ...power fluctuations 250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer Rental reimbursement if repair of your covered product takes longer than promised 10 discount off the regular price of any non covered repair service and related installed parts Once you purchase the Agreement a simple phone call is all that it ...

Page 5: ...s clearances between the doors and cabinet are necessarily small Be careful closing doors when children are in the area Unplug your refrigerator before cleaning or making any repairs NOTE We strongly recommend that any servicing be performed by a qualified individual Before replacing a burned out light bulb unplug the refrigerator or turn off power at the circuit breaker or fuse box in order to av...

Page 6: ...is absolutely necessary that it be a UL listed USA 3 wire grounding type appliance extension cord having a grounding type plug and outlet and that the electrical rating of the cord be 15 amperes minimum and 120 volts Use of an extension cord will increase the clearance needed for the back of the refrigerator w w WARNING Electrical Shock Hazard FOR PERSONAL SAFETY this appliance must be properly gr...

Page 7: ...ome or all of the items listed below The locations of the features shown below may not match your model Ice Bin Ice Room Door Refrigerator Light p 27 Filter Inside p 24 Modular Door Bins p 22 Fixed door bin Fixed door bin Refrigerator Shelves p 20 Ice Room p 17 Icemaker and Ice Bin Humidity Controlled Crisper p 21 Glide N Serve p 21 A B C D E F G H I Extra Ice Bin p 22 Pullout Drawer p 23 Durabase...

Page 8: ... be slightly higher than the rear to aid in door closing Leveling legs can be turned easily by tipping the cabinet slightly Turn the leveling legs clockwise to raise the unit counterclockwise to lower it See Leveling and Door Alignment on page 15 2 Install this appliance in an area where the temperature is between 55 F 13 C and 110 F 43 C If the temperature around the appliance is too low or high ...

Page 9: ... 4mm Allen wrench 2 Removing Freezer Drawer Handle Loosen the set screws located on the lower side of the handle with a 1 8 3 1 mm Allen wrench and remove the handle NOTE If the handle mounting fasteners need to be tightened or removed use a 1 4 6 4mm Allen wrench Mounting Fasteners Set Screw Allen Wrench NOTE It is ALWAYS recommended to remove the refrigerator doors when it is necessary to move t...

Page 10: ...e set screws with a 3 32 2 5mm Allen wrench NOTE If the handle mounting fasteners need to be tightened or removed use a 1 4 6 4mm Allen wrench 2 Replacing Freezer Drawer Handle Place the handle on the door fitting it over the mounting fasteners and tighten the set screws on the bottom of the handle with a 1 8 3 1 mm Allen wrench NOTE If the handle mounting fasteners need to be tightened or removed...

Page 11: ...dle hinge pin located at the bottom of the door 8 Place the door on a soft smooth surface with the inside up to prevent damage To remove the right refrigerator door 1 Open the door Remove the top hinge cover screw 1 Lift up cover 2 2 Remove cover 3 Disconnect wire harness 3 4 Remove the grounding screw 4 5 Rotate hinge lever 5 clockwise Lift top hinge 6 free of hinge lever latch 7 6 Remove the doo...

Page 12: ... pin 10 2 Fit top hinge 7 over hinge lever latch 8 and into place Rotate lever 6 clockwise to secure hinge 3 Install the grounding screw 5 and connect the three wire harnesses 4 4 Push the water supply tube into the hole on the top case and pull it out on the backplate 5 Insert the water supply tube 3 into the connector tube until you see only one scale mark Fully insert the tube over 5 8 15 mm 6 ...

Page 13: ...il system Press in the tabs on the rail covers and lift them up to separate from the rail assembly Remove the rail screw 2 on both the left and right rails With both hands grasp the sides of the door and pull it up to separate it from the rails w w CAUTION When you remove the drawer do not hold the handle The handle may come off and it could cause personal injury With both hands hold the center ba...

Page 14: ...he covers with the assembly holes on each rail and snap the rail covers in place to secure With the drawer pulled out to full extension insert the lower basket 4 in the rail assembly w w WARNING If the Durabase divider is removed there is enough open space for children or pets to crawl inside To prevent accidental child and pet entrapment or suffocation risk DO NOT allow them to touch or go near t...

Page 15: ...erator takes some weight off the leveling legs This makes it easier to adjust the legs 3 Open both doors again and check to make sure that they close easily If not tilt the refrigerator slightly more to the rear by turning both leveling legs clockwise It may take several more turns and you should turn both leveling legs the same amount 4 Re adjust if necessary 5 Replace the base cover NOTE Your ne...

Page 16: ...itially set to ON and the door alarm display will show the ON When either the refrigerator or the freezer door is left open for more than 60 seconds the alarm will sound to let you know the door is open When you close the door the door alarm will stop If you want to disable the door alarm function press the button and the door alarm display will switch to OFF Lock When power is initially connected...

Page 17: ...o misread the amount of ice cubes and stop producing ice Shaking the ice bin to level the ice within it can reduce this problem NOTE Storing cans or other items in the ice bin will damage the icemaker Keep the ice compartment door closed tightly If the ice compartment door is not closed tightly the cold air in the ice bin will freeze food in the refrigerator compartment This could also cause the i...

Page 18: ...nts blocked by items REFRIGERATOR section too cold Controls not set correctly for your conditions FREEZER section too cold Controls not set correctly for your conditions Adjust the REFRIGERATOR temperature Note Whenchangingtemperature settings makeadjustmentsone incrementatatimeandwait24 hoursbetweenadjustments Adjust the FREEZER temperature Note When changing temperature settings make adjustments...

Page 19: ...k freeze any large quantity of food Do not put more unfrozen food into the freezer than will freeze within 24 hours no more than 2 to 3 lbs of food per cubic foot of freezer space Leave enough space in the freezer for air to circulate around packages Be careful to leave enough room at the front so the door can close tightly Storage times will vary according to the quality and type of food the type...

Page 20: ...glass which will shatter into small pebble sized pieces NOTE Glass shelves are heavy Use special care when removing them to avoid dropping them Adjusting Shelves Remove shelves from the shipping position and replace shelves in the position you want To remove a shelf Tilt up the front of the shelf in the direction of 1 and lift it in the direction of 2 Pull the shelf out To reinstall a shelf Tilt t...

Page 21: ...N Serve provides storage space with a variable temperature control that keeps the compartment colder than the refrigerator temperature This drawer can be used for large party trays deli items or beverages NOTE It is not recommended that this drawer be used for fruits and vegetables Glide N Serve Control The control regulates the air temperature in the drawer Set control level to COLD to provide no...

Page 22: ... it and pull straight out 2 To replace the dairy bin slide it into place and push down until it stops NOTE The dairy bin will only fit in the top space on the right hand door FREEZER SECTION EXTRA ICE BIN 1 To remove the ice bin from the upper drawer pull out the drawer as far as possible 2 Gently lift and pull out the ice bin 3 To install pull out the drawer as much as possible and set the ice bi...

Page 23: ...en space for children or pets to crawl inside To prevent accidental child and pet entrapment or suffocation risk DO NOT allow them to go near or touch the freezer drawer PULLOUT DRAWER To remove the drawer push in the tabs on both sides of the drawer and lift up on the front and pull it straight out To install the drawer pull out both rails to their full extension raise the front of the drawer up ...

Page 24: ...rains through the hole Rotate the knob of the cartridge counter clockwise Pull out the filter cartridge 2 Replace with a new cartridge Take the new cartridge out of its packaging and remove protective cover from the o rings With cartridge knob in the vertical position push the new filter cartridge into the cover until it stops Using its handle turn the cartridge 1 4 turn clockwise You will hear a ...

Page 25: ...equal to the permissible limit for water leaving the system as specified in NSF ANSI Standard 42 Note that while the testing was performed under standard laboratory conditions actual performance may vary Contaminant Reduction Average Influent Product Water Average Reduction NSF Reduction Requirements Max Effluent mg L Min Reduction NSF Test Influent Challenge concentration Units apply to each row ...

Page 26: ...clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth INSIDE WALLS allow freezer to warm up so the cloth will not stick To help remove odors you can wash the inside of the refrigerator with a mixture of baking soda and warm water Mix 2 tablespoons baking soda to 1 quart of water 26 g soda to 1 liter water Be sure the ba...

Page 27: ...tems 2 Empty the ice bin 3 Turn off the icemaker If you choose to turn the refrigerator off before you leave follow these steps 1 Remove all food from the refrigerator 2 Unplug the refrigerator 3 Clean refrigerator wipe it and dry well 4 Tape rubber or wood blocks to the tops of both doors to prop them open far enough for air to get in This stops odor and mold from building up WHEN YOU MOVE When y...

Page 28: ... the Cube Size Select Button The cube size will vary depending on the Cube Size Setting as well as the water pressure of the connected water line NOTE The water pressure must be between 20 and 120 psi on models without a water filter and between 40 and 120 psi on models with a water filter to produce the normal amount and size cubes NOTE Raising the automatic shutoff arm does not turn off the icem...

Page 29: ...om the ice outlet A glass held too close to the outlet may prevent ice from dispensing To avoid personal injury keep hands out of the ice door and passage Never remove the dispenser cover If you find ice or water dispensed unexpectedly turn off the water supply and contact Sears Home Service at 1 800 4 MY HOME WHEN YOU SHOULD SET THE ICEMAKER POWER SWITCH TO OFF O When the water supply will be shu...

Page 30: ...eplace the filter if necessary Allow the storage tank on the reverse osmosis system to refill after heavy usage If the issue about water pressure from reverse osmosis remains call a licensed qualified plumber All installations must be in accordance with local plumbing code requirements NOTE Wear eye protection WHAT YOU WILL NEED Copper Tubing 1 4 outer diameter to connect the refrigerator to the w...

Page 31: ...248CMR shall be adhered to Saddle valves are illegal and use is not permitted in Massachusetts Consult with your licensed plumber 5 TIGHTEN THE PIPE CLAMP Tighten the clamp screws until the sealing washer begins to swell NOTE Do not overtighten or you may crush the tubing 6 ROUTE THE TUBING Route the tubing between the cold water line and the refrigerator Route the tubing through a hole drilled in...

Page 32: ...ng into the connection as far as possible While holding the tubing tighten the fitting w w CAUTION Check to see if leaks occur at water line connections w w CAUTION Check to see if water dripping occurs at water line connections 10 TURN THE WATER ON AT THE SHUTOFF VALVE Tighten any connections that leak 11 PLUG IN THE REFRIGERATOR Arrange the coil of tubing so that it does not vibrate against the ...

Page 33: ...g sound due to the refrigerant flowing in your refrigerator Contraction and expansion of the inside walls may cause a popping noise Water dripping on the defrost heater during a defrost cycle may cause a sizzling sound You may hear air being forced over the condenser by the condenser fan You may hear water running into the drain pan during the defrost cycle You can hear the noise occurring from th...

Page 34: ...y to find and close the door as soon as the food is removed See the FOOD STORAGE GUIDE section on page 18 The refrigerator will take up to 24 hours to cool completely See the ADJUSTING CONTROL SETTINGS section on page 18 Push the doors firmly shut If they will not shut all the way see DOORS WILL NOT CLOSE COMPLETELY on page 35 This prevents air transfer and makes the motor work harder Clean the ba...

Page 35: ... CRYSTALS ON FROZEN FOOD Check if Then The door is not closing properly The door is opened often See DOORS WILL NOT CLOSE COMPLETELY above When the door is opened warm humid air is allowed in the freezer resulting in frost ICE HAS BAD TASTE OR ODOR Check if Then The icemaker was recently installed The ice has been stored for too long The food has not been wrapped tightly in either compartment The ...

Page 36: ... refrigerator to the water supply and turn water shutoff valve fully open Reverse osmosis filtration systems can reduce the water pressure below the minimum amount 40 psi and result in icemaker issues A kink in the line can reduce water flow Straighten the water source line Allow 24 hours for icemaker to produce more ice Locate the icemaker on off switch and confirm it is in the On I position Belo...

Page 37: ...ll cause the cubes to stick together over time which will prevent them from properly dispensing Check the ice bin for ice cubes clumping sticking together If they are break up the ice cubes to allow for proper operation Be sure to install the ice bin firmly into position Wait 24 hours after icemaker installation for ice production to begin Wait 72 hours for full ice production Use a plastic utensi...

Page 38: ...ter pressure It is recommended not to connect the supply line to a reverse osmosis system for optimal operation The dispenser can be set for ice or water Make certain that the control panel is set for the proper operation Press the dispenser button on the control panel to cycle through the ice and water options The filter should be changed every 6 months or more often depending on usage The filter...

Page 39: ...to the SETTING THE CONTROLS section on page 16 Wait 24 hours for temperatures to stabilize or even out If the temperature is too cold or too warm change the setting one increment at a time Adding food warms the refrigerator It can take a few hours for the refrigerator to return to normal temperature Wrap food tightly and wipe off damp containers prior to storing in the refrigerator to avoid moistu...

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