Kenmore 363.61542, Use & Care Manual

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Washer Performance What to do Possible Causes
Pilling
Rinse items that may have chemicals on them before washing. Chemicals like hair bleach or
dye, permanent wave solution
Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to come in con-
tact with undiluted bleach. Undiluted chlorine bleach
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp buttons.
Turn knits (which snag easily) inside out. Pins, snaps, hooks, sharp but-
tons, belt buckles, zippers
and sharp objects left in
pockets Snags, holes, tears,
rips or excessive
wear
While this is not caused by the washer, you can slow the pilling process
by washing garments inside out. Result of normal wear on
poly-cotton blends and fuzzy
fabrics
Wrinkling
Wash in warm or cold water. Repeated washing in water
that is too hot
Match Cycle selection to the type of fabric you are washing (espe-
cially for easy care loads). Incorrect wash and dry
cycles
Load your washer so clothes have enough room to move freely with
water covering all of the clothes. Overloading or incorrect wa-
ter level
Avoid mixing heavy items (like work clothes) with light items (like
blouses).
Try a fabric softener. Improper sorting
Washer Sounds What to do Possible Causes
The relay makes a click sound when activated. The water level acti-
vates the relay and stops filling. Relay switch "Click" when water
stops filling
At the end of agitate, the motor makes short agitation strokes to redis-
tribute the load. Clothing redistribution Quick short agita-
tion sounds at end
of agitate
This machine has a drive system that doesn’t use gears. This sound is
the motor rotating back and forth to agitate your laundry. Electric motor reversing di-
rection Back and forth
"swoosh" or light
"clicking" sound
during agitate
The drive system will engage at the start of agitate and disengage
when agitate is complete. This occurs multiple times during the wash. Shifter mechanism is engag-
ing or disengaging "Metallic clicking"
When the pump starts drawing in air, It starts to gurgle. The washer
should then begin spinning and the sound will continue until it is done
spinning.
"Clicking" behind
Control Panel dur-
ing fill Automatic Temperature Con-
trol Valve This valve mixes in cold and hot water. The "clicking" is the valve turn-
ing on and off. Water volume changes during fill Automatic Tempera-
ture Control Valve This valve mixes in cold and hot water. The sound
changes when the valves are turned on and off.
Motor "whining up"
or "coasting down"
in spin Motor ramping up/down
during spin cycle The motor will speed up incrementally during the spin cycle. When
spin is complete, it will coast until it stops.
"Humming" Water drain pump The drain pump will make a humming sound when pumping out water
after agitation stops and continue until spin is complete.
"Gurgling" Water drain pump