KEN DW 412
Section/page:15.1
Subject to alterations
17/9/2013
Warranty/Service
Extent
12 months of factory-guarantee is given. This covers all defects caused by
wrong manufacturing or defects in the used materials.
The guarantee only includes exchange of defect components.
The guarantee does not include compensation by loss of profits, loss as a
consequence of delayed delievery, injuries, property damages or the like.
Repeal of guarantee
-by connecting another mains voltage than stated on the machine.
-by reparations done by others than the specially trained technicical staff at
KEN (including technicians trained at KEN training centre)
-if the machine has sufffered from damages coursed by wrong treatment,
violence, fire or influence of chemicals.
Note that any damage of the machine during transportation is to be reported
to the carrier/shipping company immediately at receipt of the machine.
Machine failure
If any faults or errors occur to your KEN machine, please contact our service
department ([email protected] or phone No: 0045 70 10 20 91) in order to
get skilled guidance.
In case of an essential error call in one of our technicians, as unskilled
guidance or unnecessary repairs can be very expensive.
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