31
We are grateful for your help in pointing out any defects in the product supplied to you by Kellfri. Before making a claim, read Kellfri’s
general purchase terms and conditions in our catalogue or on our website
, and in the operating manual if supplied.
The manual can also be downloaded from
www.kellfri.co.uk/manuals
Please fill in the details below and attach photos as documentation so that we can process your case optimally. In order for us to
obtain as good an understanding as possible of any faults, please take at least four photos of the defective parts of the machine/
equipment; two of the entire equipment from 2 different angles and 2 close-ups of the actual damage from 2 different angles. (Feel
free to attach photos on the next page.)
If the product was purchased from a dealer, please contact the dealer in the first instance.
REASON
YES
11) Transport damage*
(09) Product complaint*
(04) Wrong goods delivered
(03) Wrong quantity
Purchaser**:
Customer number**:
Address**:
Invoice number:
E-mail**:
Daytime telephone**:
Customer’s signature:
Date:
Signature:
Date:
Dealer:
Invoice number:
When was the product supplied?
When was the product put into operation?
Was the product working on delivery?
Product name/article number**:
Serial number:
DEVIATION FORM
Description of fault**:
Describe the course of events:
Miscellaneous:
Edition: 20181128
YES
NO
REASON
YES
(05) Wrong price
(02) Ordered by mistake/Charge-back
(99) Other reason*
* Fill in form below
To be filled in by the dealer
Case number:
Required fields**
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