Section 9: Frequently asked questions (FAQs)
Model DMM7510 7½ Digit Graphical Sampling Multimeter Reference Manual
9-6
DMM7510-901-01 Rev. B / May 2015
How do I upgrade the firmware?
Do not turn off power or remove the USB flash drive until the upgrade process is complete.
You can upgrade or downgrade the firmware from the front panel or from the virtual front panel.
Refer to
Using the Model DMM7510 virtual front panel
(on page 2-86) for information.
From the front panel or virtual front panel:
1. Copy the firmware file (
.upg
file) to a USB flash drive.
2. Verify that the firmware file is in the root subdirectory of the flash drive and that it is the only
firmware file in that location.
3. Disconnect any terminals that are attached to the instrument.
4. Turn on instrument power.
5. Insert the flash drive into the USB port on the front panel of the instrument.
6. From the instrument front panel, press the
MENU
key.
7. Under System, select
Info/Manage
.
8. To upgrade to a newer version of firmware, select
Upgrade to New
.
9. To return to a previous version of firmware, select
Downgrade to Older
.
10. If the instrument is controlled remotely, a message is displayed. Select
Yes
to continue.
11. When the upgrade is complete, reboot the instrument.
A message is displayed while the upgrade is in progress.
For additional information about upgrading the firmware, see
(on page 4).
Where can I find updated drivers?
For the latest drivers and additional support information, see the Keithley Instruments support
website.
To see what drivers are available for your instrument:
1. Go to the
Keithley Instruments support website
http://www.keithley.com/support
).
2. Enter the model number of your instrument.
3. Select
Software Driver
from the list.
If you use the native LabVIEW
TM
or IVI driver, you must configure the Model DMM7510 to use the
SCPI command set. For information on changing the command set, refer to
(on page 9-7)