Models 707B and 708B 199BSwitching Matrix User's Manual
Section 7: Troubleshooting FAQs
707B-900-01 Rev. B / June 2013
7-3
Matrix Ready and External Trigger lines
Does this model have Matrix Ready and External Trigger lines?
Yes, these signals appear on the digital I/O connector. For information on the digital I/O capabilities,
refer to "Controlling digital I/O lines" in the Model 707B or 708B Reference Manual. If you wish to use
a Model 707B or 708B in an existing Model 707A or 708A application, please refer to "Using Model
707A or 708A compatibility mode" in the Model 707B or 708B Reference Manual.
Switch matrix does not recognize my card
The Model 707B or 708B does not recognize my switch card. What do I do?
Card is not correctly seated in the slot
Check the seating of the card:
1. Remove power from the instrument.
2. Pull the card out of the slot.
3. Carefully guide the card inside the rails while reinstalling.
4. Make sure the outer shield is not inserted into the card rails.
5. Make sure that no other portions of the card catch on any part of the instrument frame while
installing.
6. Make sure the card is fully seated before restarting the instrument.
Edge connector is dirty
If the card was stored outside of the instrument, it is possible that the edge connector has gotten dirty.
1. Check the edge connector. The gold edge connector fingers should have a bright surface when
properly cleaned.
2. If necessary, clean the edge connector.
3. Reinstall the card.
Confirm that the card is supported in the Model 707B or 708B
See the Model 707B or 708B specifications.
The internal web page of the instrument is not accessible
I cannot access the internal web page of the instrument. How do I fix this?
Ensure that the instrument has been assigned a valid and unique IP address. To view the IP address
of the Models 707B and 708B:
1. Press
MENU
.
2. Select
LAN > STATUS > IP-ADDRESS
.
If a valid IP address is displayed, the instrument configuration is correct. If
0.0.0.0
is displayed,
the IP address is not valid.
If you are using the automatic configuration method over a corporate network, contact your network
administrator for assistance.
