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17 FAQ
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Which USB port do I plug my scanner in?
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How do I know if my scanner is connected?
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How do I prevent my scanner from overheating even though I’m not
scanning?
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Why is my image fogging while scanning intraorally?
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The colour seems off on my scanner.
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My scanner seems to have slowed down.
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My scanner connection keeps dropping.
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Why does the tip flash on and off when connected?
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A strange spider web/chicken wire graphic appears when I try to scan.
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I’m having trouble scanning Scan Bodies.
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I'm having trouble saving cases.
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I’m having trouble saving cases.
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How do I change the tooth number or preparation type on an existing
margin?
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How do I change the tooth number on an existing margin?
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Same arch models are not automatically aligning.
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I’m having trouble with Manual Alignment.
Which USB port do I plug my scanner in?
Always make sure it’s plugged into the USB 3.0 port labelled as such.
How do I know if my scanner is connected?
Icons in the lower-left corner of the screen indicate the status of the scanner.
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Disconnected
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Tip Disconnected
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Heating - Stage 1
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Heating - Stage 2
17 FAQ
116 KaVo ProXam iOS
Instructions for use