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© 2011 U 538e - 02/11
More Information
This User Brochure contains standard information on how to make adjustments
to an installed product. More detailed information can be found in this product’s
Installation and Operation Manual (D538e) at www.kanmor.com
Frequently Asked Questions
Symptom
Look for...
Corrective Action
No heat or not
enough heat
and pressing
button does
not increase
temperature
H1 Symbol
H1 symbol indicates heat is on. If the H1
symbol is displayed and you still have no
heat, you may have an issue with your
heating appliance. Consult your heating
professional.
Flashing
WWSD
Increase WWSD setting on tekmarNet
®
reset control.
Flashing Away
Press a user switch button other than
Away (typically or ) or go to your
Scenes page on your gateway and change
the scene to Occ or Unocc
Flashing MAX
The thermostat has a maximum floor or
air temperature set that is preventing the
heating system from providing a higher
temperature. Call your installer or refer to
the Installation and Operation Manual for
information on how to adjust maximum
room and floor temperature settings.
Heat on before
scheduled time
Optimum start “learns” the heat up and
cool off rate of the room and starts the
heating or cooling early so that the room is
comfortable at the scheduled time.
Pressing
button does
not decrease
temperature
Flashing MIN
There may be a minimum room or floor
temperature set. Consult your heating
professional.
