45
19.
Troubleshooting
Make sure that the tool is repaired only by qualified people from our service centers, using only original
parts as spare parts.
This will ensure the life and the safety of the tool.
Problem
Possible cause
Corrective action
La chainsaw does not
work
Low battery
Charge the battery
Battery disconnected
Connect the battery
Switch malfunction
Send to the service center
Intermittent operation
Loose internal connections
Send to the service center
Switch malfunction
Chain heated
Ruined chain
Replace the chain
Poor lubrication
Check the lubrication
Damaged bar
Replace the bar
Bad cutting surface
There is no lubrication, resulting in
excessive friction
Check the lubrication
Ruined chain
Replace the chain
The cut result is poor
Carefully read the
user’s
manual
The battery is not fully charged
Charge the battery
It does not charge. Red
light of the charger flashes
The battery is not inserted
correctly in the battery charger
connector
Insert the connector correctly
The charger is not properly
connected to the power socket
Connect it properly
Dirty battery poles
Clean the poles
Damaged battery
Replace the battery
Damaged Battery charger
Replace the battery charger
