7. Trouble shooting
55
Fire bricks or skamol plates are broken
Cracks in the inner housing do not influence the operation of the
Heat Pure.
Odour nuisance
When the Heat Pure is used for the first time, a chemical odour is
released due to the enamel being cured;
Check if the flue/ chimney is blocked.
Ensure that the flue duct is sufficiently warmed up before opening
the lifting door.
Check that enough fresh air is being supplied.
Only burn dry wood.
Check if the odour is not caused by the chimneybreast or
accessories in the vicinity of the Heat Pure.
Draught
Extreme winds and temperature differences can lead to discernible
currents of air that are caused by play in the air supply and/or
exhaust valve of the appliance.
What to do if there is a chimney fire?
You can recognise a chimney fire by a load, roaring sound in the flue
duct.
Never extinguish the fire with water!
This will cause enormous clouds of steam. As this happens so
quickly
,
the flue may crack due to the pressure.
Use sand or salt to extinguish the fire in the appliance.
Close the Heat Pure and leave the flames to die naturally. If
necessary, contact the fire brigade.
What to do after a chimney fire?
Have the flue/chimney inspected by an authorised specialist
.