51
6
Warranty certificate
This document is valid only if it can be produced together with the
dated proof of purchase, and therefore it should be kept in a safe
place.
Customer’s name and address
Customer :_________________________
Street :_________________________
Postcode :_________________________
Type of appliance
Fera :_________________________
Serial number
Date of purchase
____-____-_____
Name and address of installer/vendor
Name :_________________________
Street :_________________________
Postcode :_________________________
52
6.1
Warranty conditions
The Kal-Fire products to which this warranty card is applicable, are manufactured with
care, from high-quality materials. However, should faults or defects occur, the following
warranty conditions shall apply:
1.
Before installation, the approved installer shall firstly make sure of the good quality
and correct functioning of the flue. The gas appliances should always be installed by
an approved installer in accordance with current national and any regional
regulations, and in accordance with the installation instructions supplied with the
appliance.
2.
The warranty period for Kal-Fire gas appliances is 1 year starting on the date of
purchase which must be clearly and distinctly stated on the sales invoice. The
attached warranty registration card should be carefully completed and returned to
Kal-Fire B.V.
3.
The warranty does not cover the ceramic glass, or external physical and chemical
effects during transit, storage or assembly.
4.
If a problem should however occur within the warranty period due to a manufacturing
fault or material defect, Kal-Fire B.V. will send a replacement part to the installer free
of charge to replace the defective component, without reimbursement for assembly
and dismantling. You will bear the transport costs.
5.
Should the installer be unable to solve the problem himself, he can, at his express
wish, ask Kal-Fire B.V. to do this, if within the BENELUX borders.
6.
Only after prior consultation can the whole appliance or components thereof be sent
for checking or replacement. These goods should be accompanied by this completed
warranty document together with the dated proof of purchase.
7.
In the case of service provided at your home by Kal-Fire B.V. (only within BENELUX)
during the warranty period, the warranty documents (this page together with the dated
proof of purchase) must be produced.
8.
In the case of service provided at your home outside the warranty period, the
following costs will be charged:
material costs, labour and transport costs.
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