Kaba C-lever compact, Installation Instructions Manual

Page: 21 / 24

Installation instructions Maintenance and troubleshooting
Kaba c-lever compact k2evo703en-2011-05 21
6.4 Troubleshooting
Under certain circumstances, the acoustic signals must first be activated using
the Programmer. Please see the Programmer user manual for information
regarding these settings.
6.4.1 Possible faults
Symptoms
Acoustic
signal
Optical
signal
Possible cause Measures
Master medium cannot
be programmed 1 x short 1 x red E-module already
programmed Initialise e-module
Master medium not
recognised No power supply Provide power supply
User medium cannot be
programmed 4000 media or groups
already programmed in
the e-module
Faulty medium Contact customer
service
Door cannot be opened
with medium 4 x short 4 x red Medium not
programmed Program medium
Check time profiles
Repeated acoustic
signal as system
identifies user 1 x long
1 x short
1 x long E-module time data is
missing Check the programming
Repeated acoustic
signal as system
identifies user 2 - 8 x short 1 x green Battery low (alarm) Change batteries
Repeated acoustic
signal as system
identifies user, door
does not open 1 x long (~3
secs) Battery low (alarm) Change batteries
Door cannot be opened
with programmed
medium 1 x short 1 x green Coupling unit not
connected to e-module
Faulty coupling unit Checking plug
connection
Replace coupling unit
External lever handle
always coupled TimePro function
activated
Faulty coupling unit Check the programming
Replace coupling unit or
check cable connection
No acoustic signal as
system is initialised Electronics faulty Check electronics,
replace if necessary
Door does not open/
close at programmed
time System time is lost
Incorrect programming Set clock
Replace coupling unit
Door cannot be opened
with programmed
medium 8 x short 8 x red System test not
completed correctly Check and/or change
cable connections and
coupling unit