Juplink EC3-750, User Manual

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page of the Extender.
Q5: Why can l find someone else's Wi - Fi network, but not mine?
A5:
•
Please check if your mobile device can be connected wirelessly to the Extender in the same
place, as the signal in the place may be poor.
•
Check if the encryption mode of your original router is WEP. Only no encryption, WPA, WPA2
and mixed mode are supported by this Extender.
•
Check on your mobile device to see if the uplink wireless network is hidden.
Q6: Why does it always prompt for failure during extension?
A6:
• •
Check if the wireless signal indicator is green or off. Off indicates extension failure.
•
If you can't find the uplink wireless network during extension, please try the following:
①
Set the SSID of the router and that of the Extender to combinations of numerals and letters.
②
Move the Extender closer to the router (within 5ft is recommended).
③
Ensure that the encryption mode of the uplink wireless network is not WEP. Only no
encryption, WPA - PSK, WPA2 - PSK and mixed mode of the above are supported by the Extender.
④
Ensure that the wireless network of your original router is not turned off or hidden.
⑤
Log in to the Web page of the router to check if any restriction is made, such as MAC filter,
blacklist, etc.
⑥
Ensure that the correct password of the uplink router is entered during network extension.
Q7: How do I know if the network extension is successful?
A7:
①
Check if the SSID is still the default one. If yes, the network extension fails.
②
Check the status of the wireless signal indicator. On or flashing indicates successful network
extension, while off indicates network extension failure.
③
Log in to the settings page of the Extender to see if it is in the extended state.
•
If you are sure that the network extension is successful, keep the antennas of the Extender
upwards and in parallel with the antennas of the router. If not, please adjust their angles.
•
Try putting the Extender closer to the router, and check if the indicator becomes solid green.
Q8: Why is there no Internet access after network extension?
A8:
•
Check if the network extension is successful (by observing the indicators and the settings
page).
•
Disconnect the device that is without Internet access, and connect it again to see if it becomes
available.
•
Log in to the settings page of the Extender and check if the network signal of the uplink router
is too weak. It is recommended to put the Extender in a place where the signal strength of
connecting to the router is at least between 40%
- 50% [about 10~15 ft].
•
When you are connected to the wireless network of the Extender, check if its SSID is assigned
by the router.
•
Reset the Extender and try connecting another wireless network.