4.
Shut down power to the services gateway by pressing the AC input switch or DC circuit
breaker for all power supplies to the off (
O
) position.
5.
Disconnect power from the services gateway.
6.
Remove the cables that connect to all external devices.
7.
Remove all field replaceable units (FRUs) from the services gateway.
8.
Remove the services gateway chassis from the rack:
•
If you are using a mechanical lift, place the lift platform under the chassis, unscrew
and remove the mounting screws from the rack, and move the chassis to the shipping
crate.
•
If you are not using a mechanical lift and the chassis weight is fully supported by a
shelf or another device, unscrew and remove the mounting screws from the rack.
Three people can then lift the chassis and move it to the shipping crate.
•
If you are not using a mechanical lift and the chassis weight is not fully supported
by a shelf or another device, three people should grasp the chassis while a fourth
person unscrews and removes the mounting screws from the rack. The three lifters
can then move the chassis to the shipping container.
9.
Place the services gateway in the shipping crate or onto the pallet. If on a pallet, bolt
the services gateway to the pallet.
10.
Cover the services gateway with an ESD bag and place the packing foam on top of
and around the services gateway.
11.
Replace the accessory box on top of the packing foam.
12.
Securely tape the box closed or place the crate cover over the services gateway.
13.
Write the RMA number on the exterior of the box to ensure proper tracking.
Related
Documentation
Preventing Electrostatic Discharge Damage to the SRX5400 Services Gateway
•
•
Return Procedure for the SRX5400 Services Gateway on page 310
•
Information You Might Need to Supply to JTAC on page 313
•
Contacting Customer Support on page 309
•
Required Tools and Parts for Packing the SRX5400 Services Gateway on page 314
•
Packing SRX5400 Services Gateway Components for Shipment on page 315
Packing SRX5400 Services Gateway Components for Shipment
Follow these guidelines for packing and shipping individual components of the services
gateway:
315
Copyright © 2017, Juniper Networks, Inc.
Chapter 32: Contacting Customer Support
Summary of Contents for SRX5400
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