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Search technical bulletins for relevant hardware and software notifications:
https://kb.juniper.net/InfoCenter/
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Join and participate in the Juniper Networks Community Forum:
https://www.juniper.net/company/communities/
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Create a service request online:
To verify service entitlement by product serial number, use our Serial Number Entitlement (SNE) Tool:
https://entitlementsearch.juniper.net/entitlementsearch/
Creating a Service Request with JTAC
You can create a service request with JTAC on the Web or by telephone.
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Visit
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Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).
For international or direct-dial options in countries without toll-free numbers, see
https://support.juniper.net/support/requesting-support/
Revision History
April 11, 2016—530-062013. Revision 2. Updates grounding information.
January 2015—530-062013. Revision 1. Minor updates.
November 2013—530-053224. Revision 1. Initial release.
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Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right
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