Juniper Mesa Pro, User Manual

Page: 47 / 76

5 Warranty and Repair Information
47
5. Warranty and Repair Information
5.1 Limited Product Warranty
5.1.1 Two Year Warranty
Juniper Systems, Inc. (“JS”) warrants that the Mesa Pro Rugged
Tablet and optional internal battery shall be free from defects
in materials and workmanship, under normal intended use, for
a period of 24 months from the date of shipment, excepting
that this warranty shall not apply to user replaceable battery
packs, media containing tablet and desktop PC programs, user
documentation, and any accessories.
5.1.2 Ninety Day Warranty
JS warrants that the following items shall be free from defects
in materials and workmanship, under normal intended use, for a
period of ninety (90) days from the date of shipment:
■ User replaceable battery packs
■ User documentation
■ Accessories
5.1.3 Warranty Exclusions
This warranty shall not apply if:
i. the product has been set up improperly or has been im-
properly installed or calibrated,
ii. the product is operated in a manner that is not in accor-
dance with the user documentation,
iii. the product is used for a purpose other than for which it
was designed,
iv. the product has been used in environmental conditions
outside of those specified for the product,
v. the product has been subject to any modification, alter-
ation, or change by or on behalf of customer (except and
unless modified, changed or altered by JS or under direct
supervision of JS),
vi. the defect or malfunction results from misuse or accident,
vii. the serial number on the product has been tampered with
or removed, or