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JRC Alphatron Marine AlphaScreen19 User Manual Download Page 52

5.1.5 Touch Panel Problems (for FDS1904T/FDU2603WT only)

Problem

Possible cause and remedy

1. Touch operation is disabled.

•

Check that the monitor and PC are connected with a
USB or RS-232C cable.

•

Turn the monitor off and on.

•

Check that the power cord of the monitor and PC is
connected to a grounded main outlet. Failure to ground
the equipment may result in malfunction.

•

Perform touch panel sensitivity adjustment using
TPOffset.

2. Cursor position is not correct. / Cursor jumps.

•

Connect the monitor to the PC with the cable indicated
in the Setup Manual. The touch panel may not work
correctly if a conversion adapter is used.

•

Turn the monitor off and on.

•

Calibrate the screen again.

•

Check that the power cord of the monitor and PC is
connected to a grounded main outlet. Failure to ground
the equipment may result in malfunction.

•

Perform touch panel sensitivity adjustment using
TPOffset.

•

Changing the position or angle of the monitor may
cause the cursor to jump.

•

Keep metals away from the panel surface.

•

If the touch panel is dirty, the touch panel may not
operate properly. See Cleaning on page 4 ) to clean
the touch panel.

•

The spray for preventing static electricity may
influences the sensitivity of the touch panel.

•

Do not touch the touch panel for 5 seconds after the
PC starts up, after turning on the monitor, or after
connecting the cable. Touching the touch panel too
soon may cause incorrect cursor positioning or disable
touch operation. If this occurs, either leave the touch
panel untouched for approximately 2 minutes or turn
the monitor off and on again. If the problem persists,
calibrate the screen again.

3. The cursor does not appear at the touched position
and instead is displayed at a point-symmetric position
with respect to the center of the screen.

•

Calibrate the screen again.

4. Cursor is jittery. / Drawing lines are not straight and
smooth.

•

Check that the power cord of the monitor and PC is
connected to a grounded main outlet. Failure to ground
the equipment may result in malfunction.

•

Perform touch panel sensitivity adjustment using
TPOffset.

•

The influence of metal may cause jittery cursor.

•

When multiple monitors are placed close to each other,
leave space between monitors.

52  |  Maintenance

Summary of Contents for Alphatron Marine AlphaScreen19

Page 1: ...AlphaScreen19 26 Color Touch Panel Color LCD Monitors User Manual www jrc am ...

Page 2: ...ing Screen Correctly 13 3 1 2 1 Digital Signal Input 13 3 1 2 2 Analog Signal Input 13 3 1 3 Adjusting Color 15 3 1 3 1 Adjusting Brilliance brightness 15 3 1 3 2 Adjusting Color Temperature 16 3 1 3 3 Adjusting Gamma 16 3 1 3 4 Adjusting Hue 17 3 1 3 5 Adjusting Color Saturation 17 3 1 3 6 Enhancing Image Outline 17 3 1 3 7 Adjusting Gain 17 3 1 4 Selecting Screen Size 18 3 1 5 Enabling Disabling...

Page 3: ... Input Signal Selection 29 3 5 2 Displaying Monitor Information 29 3 5 2 1 Displaying Signal Information 29 3 5 2 2 Displaying Monitor Information 30 3 5 3 Replacing the Cooling Fan 31 3 5 4 Preset Timing 35 4 Specifications 36 4 1 FDS1904 FDS1904 OP 36 4 2 FDS1904T FDS1904T OP 38 4 3 FDU2603W FDU2603W OP 40 4 4 FDU2603WT FDU2603WT OP 42 4 5 Pin Assignment 45 5 Maintenance 47 5 1 Troubleshooting 4...

Page 4: ...w and to prolong its operation lifetime refer to Cleaning on page 4 The LCD panel is manufactured using high precision technology Although missing pixels or lit pixels may appear on the LCD panel this is not a malfunction Percentage of effective dots 99 9994 or higher The backlight of the LCD panel has a fixed lifetime When the screen becomes dark or begins to flicker please contact Alphatron Mari...

Page 5: ... followed can result in personal injury or death Damage Do not scratch or press on the panel with any sharp objects as this may result in damage to the panel Do not attempt to brush with tissues as this may scratch the panel Damage When the monitor is cold and brought into a room or the room temperature goes up quickly dew condensation may occur on the interior and exterior surfaces of the monitor...

Page 6: ...ark environment as well Their brightness can also be adjusted See Setting Brightness of Front Button on page 19 Cooling fan replacement is possible See Replacing the Cooling Fan on page 31 Built in warning buzzer Controlled on the system side Equipped with AC DC power supplies Both AC power input and DC power input are provided to enable installation in various environments In addition connecting ...

Page 7: ... disk for software start up procedures or file access procedures Item Overview Screen adjustment pattern files Used when adjusting the image of analog signal input manually Touch Panel Driver Driver software for the touch panel If the following conditions are satisfied use the standard Windows driver The PC and monitor are connected with a USB cable The OS is Windows 8 1or Windows 7 For setup deta...

Page 8: ...m Figure 4 Adjust Set selected item 1 Choose a menu to adjust set with and then press 2 Choose an item to adjust set with and then press 3 Adjust set the selected item with and then press 3 Exiting 1 Press a few times The Adjustment menu finishes III 2 Showing Button Guide Press the front buttons other than and the button guide appears above the button Figure 5 Button Guide 8 Introduction ...

Page 9: ...lt Setting on page 23 Selecting Screen Size on page 18 Displaying Screen Correctly on page 13 Setting Power Saving on page 26 Setting Brightness of Front Button on page 19 Setting the Automatic Power Off Function on page 27 Setting Language on page 19 Changing Adjustment Menu Display Position on page 19 Switching Among Input Signals on page 29 Setting Input Signal Selection on page 29 Enabling Dis...

Page 10: ...rd compatible modes Day Dusk Night Attention Display Mode has three ECDIS Standard compatible modes Day Dusk Night and a mode where you can make settings of your choice Custom However the Display Mode cannot be changed using the monitor Changes can be made on the system side IV Warranty Conditions Contact Alphatron Marine for warranty conditions 10 Introduction ...

Page 11: ...be handled with care when transported or moved As long as the product is packed in its standard Alphatron Marine box it can be transported anywhere at any distance During transport protect boxes from moisture movement and fall During transport handle boxes with care and in accordance with instructions on the box During transport ambient temperature should be between range of 20 60 C 4 140 F 2 2 Un...

Page 12: ...desktop for Windows 8 1 Windows 8 2 Right click the mouse anywhere on the desktop except for icons 3 Click SCREEN RESOLUTION on the displayed menu 4 Select the monitor on the SCREEN RESOLUTION dialog box 5 Click RESOLUTION to select the desired resolution 6 Click the OK button 7 Click KEEP CHANGES when a confirmation dialog box is displayed Windows XP 1 Right click the mouse anywhere on the deskto...

Page 13: ... size correctly according to the PC to be used Note The self adjustment function works when all of the following conditions are satisfied When a signal is input into the monitor for the first time or when a resolution or vertical horizontal scan frequency not used before is set If the screen is not displayed correctly even after performing the self adjustment operation adjust the screen according ...

Page 14: ...exit the adjustment When blurring flickering or bars appear on the screen after adjustment proceed to To remove flickering or blurring To remove flickering or blurring 1 Choose PHASE from the Analog Adjustment menu and press 2 Adjust the phase with or to minimize flickering or blurring 3 Press to exit the adjustment Attention Flickering or blurring may not be eliminated depending on your PC or gra...

Page 15: ...ttern 2 3 1 3 Adjusting Color Attention It takes about 30 minutes for the performance of electrical parts to stabilize Please wait 30 minutes or more after the monitor power has been turned on and then adjust the monitor The same image may be seen in different colors on multiple monitors due to their monitor specific characteristics Make fine color adjustment visually when matching colors on multi...

Page 16: ...The gain preset values are set for each color temperature setting value Adjustable Range Native 4000K 10000K specified by every 500K unit including 9300K Procedure 1 Choose COLOR from the Adjustment menu and press 2 Choose TEMPERATURE from COLOR and press 3 Use or for adjustment 4 Press to exit Note GAIN allows you to perform more advanced adjustment seeAdjusting Gain on page 17 If NATIVE is set t...

Page 17: ...color gradations unavailable for display Note The minimum value 100 changes the screen to monochrome 3 1 3 6 Enhancing Image Outline Outline Enhancer functions to emphasize outline of the images by emphasizing the color difference between pixels composing the images This may improve the texture of the material and its feel of the images On the other hand it also functions to reproduce the images s...

Page 18: ...l screen automatically You can change the screen size by using the SCREEN SIZE function from SCREEN Setting Function Full Displays an image in full screen Images are distorted in some cases because the vertical rate is not equal to the horizontal rate Enlarged Displays an image in full screen In some cases a blank horizontal or vertical border appears to equalize the vertical rate and the horizont...

Page 19: ...d is connected to the power outlet Control button When the power button is turned on Procedure 1 Choose POWERMANAGER from the Adjustment menu and press 2 Choose INDICATOR from POWERMANAGER and press 3 Set the brightness so it is in the range from 1 to 7 with Set the brightness so it is in the range from 1 to 7 with or as desired as desired 4 Press to exit 3 2 2 Setting Language This function allow...

Page 20: ...ait position the graphics board supporting portrait display is required When placing the monitor in a portrait position the settings of your graphics board need to be changed Refer to the User Manual of the graphics board for details 3 2 5 Enabling Disabling DDC CI Communication This function allows you to enable disable the DDC CI communication see Definitions Procedure 1 Press for five seconds o...

Page 21: ...ETTINGS and press 4 Choose OFF MENU or ALL with or and press INFO Settings Buttons that can be locked Off Default setting None All buttons are enabled Menu Button All All buttons excluding 5 Select FINISH with or 6 Press THE OPTIONAL SETTINGS menu is closed 21 Operation ...

Page 22: ...TINGS menu is closed 3 2 8 Turning the ECDIS Indicator ON OFF The ECDIS Indicator will light up when this setting is set to ON Please use this as a guide to adjust the monitor brightness ECDIS Indicator Monitor status The monitor brilliance is set to the ECDIS adjustment value The monitor brilliance is set higher than the ECDIS adjustment value The monitor brilliance is set lower than the ECDIS ad...

Page 23: ...t settings Procedure 1 Choose COLOR from the Adjustment menu and press 2 Choose COLOR RESET from COLOR and press 3 Choose EXECUTE with or 4 Press The color adjustments revert to the default settings 3 2 9 2 Resetting All Adjustments To The Default Settings This function resets all adjustments to the default settings except the Input and Optional Settings menu Procedure 1 Choose TOOLS from the Adju...

Page 24: ...to the screen because the screen is susceptible to the dielectric object If a USER ACCOUNT CONTROL dialog box is displayed during operation proceed according to the displayed instructions 1 Open the Windows Control Panel INFO The method for opening the Control Panel differs depending on the OS Windows 8 1 a Click at the bottom of the Start screen The APPS screen appears b Click CONTROL PANEL under...

Page 25: ...ompleting calibration click YES to save the calibration data 9 Click OK to close the window 3 3 2 Configuring Touch Panel Operation Settings 1 Open the Windows Control Panel INFO The method for opening the Control Panel differs depending on the OS see Touch Panel Settings FDS1904T FDU2603WT on page 24 2 Click HARDWARE AND SOUND PEN AND TOUCH PEN AND TOUCH window appears Note Configure the touch pa...

Page 26: ...tor into the power saving mode according to the PC status When the monitor has shifted to the power saving mode the images on the screen are not displayed Attention For the maximum power saving it is recommended that the Power button be turned off Five seconds before the monitor enters the power saving mode it displays a preliminary message Procedure 1 Choose POWER MANAGER from the Adjustment menu...

Page 27: ...the power saving mode and returns to the normal display mode 3 4 2 Setting the Automatic Power Off Function This function allows specifying whether to turn on off the monitor automatically after a specified time has elapsed in the power saving mode Adjustable range Off 0 1 2 3 4 5 10 15 20 25 30 45 min 1 2 3 4 5 h Procedure 1 Choose POWERMANAGER from the Adjustment menu and press 2 Choose ECO TIME...

Page 28: ...itching to one of the connections for display Attention It is assumed the touch panel monitor will be used with one computer When the monitor is to be connected to multiple computers connect a RS 232C cable to the computer used for touch operation one unit only Figure 6 Connection Examples 28 Operation ...

Page 29: ...ntly displaying automatically Select an active input signal in the Adjustment menu Procedure 1 Choose TOOLS from the Adjustment menu and press 2 Choose INPUT SELECTION from TOOLS and press 3 Select AUTO or MANUAL with or 4 Press to exit Note When AUTO is selected for Input Selection the monitor s power saving function works only when all PCs are in the power saving mode 3 5 2 Displaying Monitor In...

Page 30: ...OOLS from the Adjustment menu and press 2 Choose MONITOR INFO from TOOLS and press The Monitor Info appears The product name serial number DDC CI settings firmware version and usage time are displayed example Attention The usage time is not always 0 when you purchase the monitor due to factory inspection 30 Operation ...

Page 31: ...ponsibility for any damages caused due to improper handling of this product Note Contact Alphatron Marine for replacement parts Procedure 1 Remove the monitor from its enclosure 1 Remove the screws that secure the monitor to the enclosure 2 Lay the LCD monitor on a soft cloth spread over on a stable surface with the panel surface facing down 2 Remove the fan cover Remove the four screws that secur...

Page 32: ...1 Disconnect the cables connected to the monitor 2 Remove the four screws that secure the fan Attention Make sure to hold the connector when removing the cable Pulling on the cable may damage the connector 32 Operation ...

Page 33: ...cks to the fan may damage it Pay attention to the orientation of the fan when installing it 1 Fix the fan to the monitor using the screws removed in step 3 before recommended torque 8 0 2kgf cm 0 78 0 2 Nm 2 Connect the cable to the monitor Securely connect the connector to the monitor 33 Operation ...

Page 34: ...l the fan cover Fix the cover to the monitor using the screws removed in step 2 before Attention Orient the air outlets downwards when installing the cover 6 Install the monitor into the enclosure 34 Operation ...

Page 35: ...adjustment using Adjustment menu If a signal other than those listed in the table is input adjust the screen using the Adjustment menu However screen display may still be incorrect even after the adjustment When interlace signals are used the screen cannot be displayed correctly even after screen adjustment using the Adjustment menu FDS1904 FDS1904T FDU2603W FDU2603WT 35 Operation ...

Page 36: ...pin 1 Output terminal D Sub mini 15 pin 1 Digital Scanning Frequency H V 31 kHz 64 kHz 59Hz 61Hz 720 400 69Hz 71Hz Analog Scanning Frequency Frequency H V 31 kHz 80 kHz 56 Hz 76Hz Dot Clock Digital 108 MHz Analog 135 MHz Video Signals Synchronous signal Separate TTL positive negative Composite TTL positive negative Sync on Green 0 5Vp p negative Communication Input Terminals RS 232C D Sub 9 pin fe...

Page 37: ...l Specifications Net Weight FDS1904 Approx 5 9kg FDS1904 OP Approx 6 2kg Temperature 15 C to 55 C Operating Environmental Requirements Humidity 10 to 90 R H no condensation Temperature 20 C to 60 C Transportation Storage Environmental Requirements Humidity 10 to 92 R H no condensation Viewing distance Recommended 1014 mm or more Based on IEC 62288 Protection structure Front IP65 Rear IP22 Landscap...

Page 38: ...n Anti fingerprint Surface hardness 5H OS Microsoft Windows 10 32 bit 64 bit Microsoft Windows 8 1 32 bit 64 bit Microsoft Windows 7 Service Pack 1 32 bit 64 bit Microsoft Windows XP Service Pack 3 32 bit Not compatible with Mac OS Touch Panel Number of simultaneous touch points Up to 5 Microsoft Windows XP only supports single point touch Input Terminals DVI D connector 1 D Sub mini 15 pin 1 Outp...

Page 39: ... is OFF AC 7 0 W or less Power Standby Mode DC 5 0 W or less When there is DVI input no USB device is connected and Input Selection is set to Manual and when DDC CI is OFF Dimensions 429 mm 406 mm 74 5 mm excluding the projection Physical Specifications Net Weight FDS1904T Approx 6 4kg FDS1904T OP Approx 6 7kg Temperature 15 C to 55 C Operating Environmental Requirements Humidity 10 to 90 R H no c...

Page 40: ...59 Hz 61 Hz 720 400 69 Hz 71 Hz Analog Scanning Frequency Frequency H V 31 kHz 80 kHz 56 Hz 76Hz Dot Clock Digital 162 MHz Analog 162 MHz Video Signals Synchronous signal Separate TTL positive negative Composite TTL positive negative Sync on Green 0 3Vp p negative Communication Input Terminals RS 232C D Sub 9 pin female AC Rating AC 100 240 V Operating AC 85 V 264 V 50 60 Hz 1 2 A 0 6 A Input DC R...

Page 41: ...re 15 C to 55 C Operating Environmental Requirements Humidity 10 to 90 R H no condensation Temperature 20 C to 60 C Transportation Storage Environmental Requirements Humidity 10 to 90 R H no condensation wet bulb temperature 39 C Viewing distance Recommended 988 mm or more Based on IEC 62288 Protection structure Front IP65 Rear IP22 41 Specifications ...

Page 42: ...eflection Surface hardness 5H OS Microsoft Windows 10 32 bit 64 bit Microsoft Windows 8 1 32 bit 64 bit Microsoft Windows 7 Service Pack 1 32 bit 64 bit Microsoft Windows XP Service Pack 3 32 bit Not compatible with Mac OS Touch Panel Number of simultaneous touch points Up to 5 Microsoft Windows XP only supports single point touch Input Terminals DVI D connector 1 D Sub mini 15 pin 1 Output termin...

Page 43: ... AC 10 0 W or less Power Standby Mode DC 7 0 W or less Dimensions 624 mm 456 mm 86 mm excluding the projection Physical Specifications Net Weight FDU2603WT Approx 15 1 kg FDU2603WT OP Approx 15 9 kg Temperature 15 C to 55 C Operating Environmental Requirements Humidity 10 to 90 R H no condensation Temperature 20 C to 60 C Transportation Storage Environmental Requirements Humidity 10 to 90 R H no c...

Page 44: ... Enlarged Power Save Off Power Indicator 4 Eco Timer Off Language English Menu Position Center Input D SUB Input Selection Auto Key Lock Off DDC CI On Orientation Landscape Backlight Off Mode On ECDIS Indicator On These functions cannot be initialized with the All Reset function seeReturn to Default Setting on page 23 The ECDIS Indicator becomes active when the monitor display mode is set to DAY D...

Page 45: ...d DVI D connector Pin No Signal Pin No Signal Pin No Signal 1 T M D S Data 2 9 T M D S Data1 17 T M D S Data0 2 T M D S Data 2 10 T M D S Data1 18 T M D S Data0 3 T M D S Data2 4 Shield 11 T M D S Data1 3 Shield 19 T M D S Data0 5 Shield 4 NC 12 NC 20 NC 5 NC 13 NC 21 NC 6 DDC Clock SCL 14 5V Power 22 T M D S Clock shield 7 DDC Data SDA 15 Ground return for 5V Hsync and Vsync 23 T M D S Clock 8 An...

Page 46: ...ignal 1 DCD 4 DTR 7 RTS 2 RXD 5 GND 8 CTS 3 TXD 6 DSR 9 RI Attention The monitor is the DCE side Use a straight through cable male to female to connect with the PC D Sub 9 pin male for touch panel control Pin No Signal Pin No Signal Pin No Signal 1 DCD 4 DTR 7 RTS 2 RXD 5 GND 8 CTS 3 TXD 6 DSR 9 RI Attention The monitor is the DTE side Use a crossover cable female to female to connect with the PC ...

Page 47: ...rs when the signal is not input correctly even when the monitor functions properly This message appears when no signal is input Example The message shown left may appear because some PCs do not output the signal soon after power on Check whether the PC is turned on Check whether the signal cable is connected properly Switch the input signal see Switching Among Input Signals on page 29 This message...

Page 48: ...48 Maintenance ...

Page 49: ...liance setting is decreased a WARNING message is displayed and the monitor power is automatically turned off Power indicator flashes green 3 Characters are blurred Check whether the PC is configured to meet the resolution and vertical scan frequency requirements of the monitor Compatible Resolutions in the Setup Manual Use OUTLINE ENHANCER in the Adjustment menu to adjust it see Enhancing Image Ou...

Page 50: ...sation may have occurred on the interior side of the glass that protects the panel In this case turn on the monitor and display something on screen The dew condensation will disappear after a while Also warming the glass using a hair dryer may make the dew condensation disappear more quickly Dew condensation appearing like this on the interior side of the glass will not lead to product failure or ...

Page 51: ... PHASE in the Adjustment menu to adjust it see Analog Signal Input on page 13 5 1 4 Other Problems Problem Possible cause and remedy 1 The message below appears on screen This message appears when the monitor s cooling fan is not operating correctly Check the state of the cooling fan on the rear of the monitor 2 The Adjustment menu does not appear Check whether the operation lock function works se...

Page 52: ... the touch panel is dirty the touch panel may not operate properly See Cleaning on page 4 to clean the touch panel The spray for preventing static electricity may influences the sensitivity of the touch panel Do not touch the touch panel for 5 seconds after the PC starts up after turning on the monitor or after connecting the cable Touching the touch panel too soon may cause incorrect cursor posit...

Page 53: ... sound Sound is only output through the audio output terminal of the PC To hear touch sound connect speakers Sound is not output when touched positions are not assigned any functions Attention For details on TPOffset software for adjusting touch panel sensitivity see the TPOffset User s Manual on the CD ROM 5 2 Recycling Information This product when disposed of is supposed to be collected and rec...

Page 54: ...6 Appendices 6 1 Drawings FDS1904 FDS1904T FDU2603W FDU2603WT 54 Appendices ...

Page 55: ...pment category b protected from the weather 6 3 Type Approval of Ship Classification This product has been approved for the following types of ship classifications NK Nippon Kaiji Kyokai DNV GL DNV GL AS ABS American Bureau of Shipping LR Lloyd s Register of Shipping 6 4 CE 55 Appendices ...

Page 56: ...ABT MED000113 Radar JRC JMR 7200 0168 BABT MED 000059 ECDIS JRC JAN 7201 0168 BABT MED 000061 Table 5 The AlphaScreen 19 Eizo DuraVision FDS1904 Device Type NB Type Approval Radar JRC AlphaScan 5900 0168 BABT MED000107 Radar JRC JMR 5400 0168 BABT MED000113 Radar JRC JMR 9200 0168 BABT MED 000060 ECDIS JRC JAN 9201 0168 BABT MED 000062 Table 6 The AlphaScreen 26 Eizo DuraVision FDU2603W 56 Appendi...

Page 57: ...in this document is subject to change without notice and does not represent a commitment on the part of Alphatron Marine B V T 31 10 453 4000 Document name AlphaScreen19 26 F 31 10 453 4010 Document nr 1010 service jrc am Version V1 0 www jrc am All rights reserved Alphatron Marine B V Centers of Excellence Houston Rotterdam Singapore Tokyo ...

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