TO WHOM DOES THIS WARRANTY APPLY?
JOHNSON OUTDOORS INC. extends the following
limited warranty to the original retail consumer only
(“Consumer”).
WHAT DOES THIS WARRANTY COVER?
This warranty covers material defects in workman-
ship and materials in your new Johnson Outdoors
Paddlesports products, with the exceptions stated
below. Covered Paddlesports products include Ocean
Kayak, Necky Kayaks, Old Town Canoes & Kayaks,
and Dimension products.
HOW LONG COVERAGE LASTS.
The hull and deck of any Ocean Kayak, Necky Kayaks,
Old Town Canoe and Kayak and Dimension canoe
and kayak products are covered the lifetime of the
boat from the Consumer’s original purchase date. For
blemished boats or those marked as BLEMS, the hull
and deck are covered (5) five years from Consumer’s
original purchase date. For standard boats used for
rental, demonstration, resort or outfitter purposes the
warranty is 90 days from date of delivery by the dealer
to the Consumer. For boats built as special “outfitter
grade” boats used for rental, demonstration, resort or
outfitter purposes, the hull and deck are covered (1)
one year from date of delivery. For accessories, the
warranty coverage is (1) one year from Consumer’s
original purchase date.
WHAT JOHNSON OUTDOORS WILL DO.
For complete warranty details, to provide notice of a
warranty claim, or to request warranty service, contact
Johnson Outdoors Inc. as follows: For Ocean Kayak,
Necky Kayaks, Old Town Canoes & Kayaks, and
Dimension products call 800-343-1555.
Alternatively, you can contact Johnson Outdoors Inc. at
125 Gilman Falls Ave. Bldg.B, Old Town, ME 04468. As
the sole and exclusive obligation under this warranty of
Johnson Outdoors Inc. and its affiliates (referred to in
this limited warranty together as “Johnson Outdoors”),
and as Consumer’s sole and exclusive remedy, upon
prompt written notice from Consumer of breach of this
limited warranty during the relevant warranty period,
Johnson Outdoors will either, at Johnson Outdoors’
option, (a) repair (by the dealer) or replace the defec-
tive product, or (b) refund the purchase price paid
by Consumer if an inspection by Johnson Outdoors
discloses material defects in workmanship or material
covered by this warranty.
HERE’S HOW IT WORKS.
1.
Consumer must mail the completed warranty reg-
istration form (located with the Owner’s Manual) or
register the product on the appropriate website within
30 days of the purchase date. You can find our websites
as follows: Ocean Kayak: www.oceankayak.com; Necky
Kayaks: www.neckykayaks.com; Old Town Canoes &
Kayaks: www.oldtowncanoe.com and Dimension: www.
dimensionkayak.com.
2.
If you have a warranty claim, call our Customer
Service Department at the number indicated above.
3.
Be prepared to provide the following information:
• Proof of purchase, date and place of purchase and
original purchase price.
• Boat serial number (engraved on starboard bow
and stern), model, color and hatch configuration.
• Consumer name, address and phone number.
• Detailed description of the problem.
4.
Johnson Outdoors strives to give warranty claims
top priority to ensure timely processing and resolu-
tion. We may ask you to contact your original dealer
and/or send us the defective product at our cost. If the
product is to be returned to the factory, our Customer
Service Department will issue a return authorization
number. Please affix this number to the product along
with your dealer name and contact person. Please do
not return any product to the factory without a return
authorization number. Return products in the original
packing material or equivalent. Please include a note
of explanation inside the package regarding the reason
for the return, contact information and desired action.
5. Warranty on a replacement boat is void until Johnson
Outdoors receives from the dealer the serial number
cut outs from the defective boat. The warranty period
for a repair, and the related product, shall be only the
remaining portion of the original warranty period ap-
plicable to such product.
liMiteD WaRRantY
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