VA-9070 Series Electric Rotary Actuators for Two-Position and Modulating Service Technical Bulletin
14
Servo Troubleshooting
Refer to the actuator manual before adjusting or replacing any actuator
components. Before testing or acting on any possible issues, check for any active
faults.
WARNING: Risk of electric shock
Turn off all power and lockout/tag out service panel before installing or modifying any
electrical wiring.
Table 2: Servo Troubleshooting Chart
Disengaging
override handwheel
does not restart
motor.
Not completely disengaged.
Push handwheel in as far as possible so
that no yellow shows.
Override pin is damaged and/or does not
trigger switch.
Replace override pin.
Incorrect wiring of override switch.
Check wiring.
Motor runs but
worm and gear
segment do not run.
Worm gear segment is not meshing with
worm.
Remove switch plate and inspect; adjust
travel stops to prevent problem.
Pin/Key on Worm/Motor drive gear
sheared.
Replace Pin/Key on drive gear.
Corrosion inside
actuator.
Condensation forming.
Test heater wiring; should have constant
power.
Water leaking in.
Check all seals and possible water entry
through conduit.
Problem
Possible Cause
Solution
Servo NXT does not
turn on when power
is applied
Fuse is blown
Verify and replace fuse
Servo NXT is incorrectly wired
Verify wire connections against the wiring
diagram
Servo NXT is not receiving power
Test the Input Power connection with a
multimeter or oscilloscope
Power is not correct
Check the provided power against the
voltage listed for the Servo NXT and
actuator
Actuator moves
back and forth near
setpoint (hunting)
Deadband is too narrow
Increase the deadband setting
Excessive noise on the signal lines
Use an oscilloscope to test for the presence
of EMI.
Utilize EMI reducing techniques to mitigate
the issue.
Servo NXT not
responding to
command signal
Servo NXT in local mode
If local control is being used
, ensure the
local control station is not active or is set to
remote mode.
Servo NXT in manual or autocalibration
mode
Check the indicators for manual or
autocalibration mode
Servo NXT is incorrectly wired
Verify wire connections against the wiring
diagram
Table 1: Actuator Troubleshooting Chart (Part 2 of 2)
Problem
Possible Cause
Solution