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Troubleshooting 

Table 6: N2 Bus Configuration Troubleshooting 

Error/Trouble 
Condition 

Possible Causes 

Solution 

Two or more controllers have the same 
address. 

Change each duplicate address to a unique 
number. 

TEC2104-1 cycles 
online and offline. 

There are 

Y

 or 

T

 taps or the repeater lost 

power or is wired incorrectly. 

Refer to the 

N2 Communications Bus Technical 

Bulletin (LIT-636018)

Two or more controllers have the same 
address. 

Change each duplicate address to a unique 
number. 

N2 Bus contains too many devices. 

The maximum of N2 devices allowed on the N2 
Bus is as follows: 100 devices per NCM, 32 
devices per N30, 32 devices per N31, 150 
devices per the Companion/Facilitator system. 

TEC2104-1 does not have power. 

Apply power to the TEC2104-1. 

N2 cable runs are broken. 

Locate and correct the wiring. 

TEC2104-1 does not 
come online. 

Device type is incorrect. 

TEC2104-1 address must be VND device type. 

EOL jumpers on MM-CVT101 or NCM are 
not installed. 

Install EOL jumpers properly. 

MM-CVT101 is not plugged into the 
Personal Computer (PC) or 120 VAC 
source. 

Plug MM-CVT101 into PC or plug it into a 
120 VAC source. 

Wiring near the Bus is broken. 

Repair the wiring. 

Entire N2 Bus is offline. 

No point mapping entered.  

Define the BAS dataset. 

 

Table 7: Alarm Messages 

Display Function 

Frost ON 

Indicates heating is energized by the low limit frost protection (42

°

F [5.5

°

C]). 

Service 

Indicates there is a service alarm in accordance with one of the programmable Digital Inputs 
(DI1 or DI2). 

Filter 

Indicates the filter (or filters) are dirty in accordance with one of the programmable Digital Inputs 
(DI1 or DI2). 

Note: 

There is a temperature alarm message that displays at the headend control should the setpoint not be reached 
within 45 minutes (there is no indication locally at the TEC1204-1). 

18    

TEC2104-1 Networked Multi-Stage Economizer Thermostat Installation Instructions 

Summary of Contents for TEC2104-1

Page 1: ...side doors away from steam or water pipes warm air stacks unheated uncooled areas or sources of electrical interference To install the thermostat 1 Remove the security screw on the bottom of the therm...

Page 2: ...the thermostat 1 Strip each wire 1 4 in 6 35 mm and connect to the appropriate terminal according to the TEC2104 1 wiring diagram Figure 5 2 Gently push excess wire back into the wall plug the wall h...

Page 3: ...C N2 N2 REF Terminal OS D2 Scom RS D1 Remote Room Sensor OS REF N2 N2 Auxiliary Outdoor Sensor N2 N2 REF Metasys CPN NCM EC 0 to 10 VDC 24 VAC Common MS EC Remote Mixed Air Sensor Cool 2 fig5 b Figure...

Page 4: ...o 100 F 12 to 37 5 C Minimum Heat SP ADI 7 N2 AI CSAD 40 F 4 5 C Maximum Heat SP a ADI 8 N2 AO CSAD 40 to 90 F 4 5 to 32 C Minimum Cool SP a ADI 9 N2 AO CSAD 54 to 100 F 12 to 37 5 C Maximum Cool SP A...

Page 5: ...System Mode On However if the Metasys system sends an override command to turn System Mode Off then the occupant selects System Mode On at the TEC keypad the TEC keeps the System Mode Off Once an over...

Page 6: ...to scroll through menu selections or adjust values up arrow SCROLL key to stop the Status Display Menu from scrolling manually scroll to the next parameter on the menu adjust values Note When left una...

Page 7: ...t pressing the YES key To pass over a parameter without changing it press the NO key When the thermostat is in the Installer Configuration Menu and left unattended for 45 seconds it reverts to the Sta...

Page 8: ...tages See the Disable Enable Second Cooling Stage C Stage section Disables Heating Operation based on Auxiliary Outdoor Air Temperature Default 120 F 49 C See the Setting the Heating Lockout H lock se...

Page 9: ...the TEC2104 1 the states of DI1 and DI2 are communicated over the N2 network This enables the ability to communicate alarm conditions over the network without local annunciation on the TEC2104 1 displ...

Page 10: ...F 12 to 37 5 C Note When adjusting the temperature holding the keys down changes the temperature by 5 F C increments To set the minimum cooling setpoint while in the Installer Configuration Menu 1 Ans...

Page 11: ...stable from 2 to 4 F 1 to 2 C To change the minimum deadband between the heating and cooling setpoints while in the Installer Configuration Menu 1 Answer NO to all prompts until the deadband setpoint...

Page 12: ...offset while in the Installer Configuration Menu 1 Answer NO to all prompts until the room sensor calibration prompt appears in the display Press YES to enter the Room Sensor Calibration Menu 2 Use th...

Page 13: ...F C To change the outdoor air temperature cooling lockout while in the Installer Configuration Menu 1 Answer NO to all prompts until the cooling lockout prompt appears in the display Press YES to ent...

Page 14: ...djust the mixed air setpoint Press YES to store the temperature The display mixed air temperature prompt is now displayed See the Displaying the Mixed Air Temperature Display section for instructions...

Page 15: ...tered It is also where any temporary setpoints are entered To enter the heating and cooling setpoints for the occupied and unoccupied modes permanent or temporary follow the steps in Table 4 When chan...

Page 16: ...set temperature Press YES to store value and advance to the next menu Press YES to change the unoccupied heating setpoint Press NO to advance to temperature display units Use the UP DOWN arrow keys t...

Page 17: ...all prompts until the system mode prompt appears in the display Press YES to set the system mode 1 Answer NO to all prompts until the fan mode prompt appears in the display Press YES to set the fan m...

Page 18: ...ine Device type is incorrect TEC2104 1 address must be VND device type EOL jumpers on MM CVT101 or NCM are not installed Install EOL jumpers properly MM CVT101 is not plugged into the Personal Compute...

Page 19: ...ompliance This equipment has been tested and found to comply with the limits for a Class A digital device and verified to Class B pursuant to Part 15 of FCC Rules These limits are designed to provide...

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