
Programming the ACT2 Controller Using the Maestro Software Interface
103
Troubleshooting
Table 10: Using the Maestro Software to Monitor Alarms
Symptom
Check These Items:
Establishing a New Site
No controllers are detected at a site.
Check that the controllers and modem
have power and are correctly set up.
Check that each controller has a unique
communication ID number.
Check that the correct phone number is
associated with that site, and that the
controller or network is attached to the
correct modem.
An incorrect number of controllers
are detected at a site.
Check that each controller has a unique
communication ID number.
Viewing System Information
The site does not appear in the list
on the Pick Site screen.
Check that the site has been properly
established.
Using the Maestro Software to Monitor Alarms
Dialout did not take place at the
scheduled time.
Were the computer and the Maestro
software still running at the scheduled
dialout time?
Was the computer’s modem powered
and properly connected at the scheduled
dialout time?
Was the modem at the ACT2 controller
powered and properly connected at the
scheduled dialout time?
Summary of Contents for PENN ACT2
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