Section 3: Configuration
3.7 Alternate communicator setup
The alternate communicator is an ethernet or optional cellular communications device that can be used as a backup to the
PSTN connection or as a primary means of communication between the alarm panel and the central monitoring station. The
alternate communicator communicates via 2G, 3G, LTE or Ethernet.
The following configuration steps are required to set up the alternate communicator:
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Install the optional cellular alternate communicator to the alarm panel
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Enroll the alternate cellular communicator with Connect 24 (North America only)
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Set the communication path: [300]
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Enable the alternate communicator: [383] option 3 for Ethernet, and [383] option 4 for cellular.
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The Ethernet or Cellular receivers IP and Port: [851]
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Enable event reporting: [307]/[308]
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Program communication delay timer: [377]
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Program DLS access: [401] option 07
Refer to Section 5: Programming for details.
Communication paths
The path of communication between the alarm panel and the central station must be established through either the alarm
panel’s on-board Public Switched Telephone Network (PSTN) connection (Ethernet) or through the alternate communicator
if equipped.
Communications options
The following alarm panel options must be programmed when configuring the alternate communicator:
[300] option 02: communication path (see "[300] Panel/Receiver Communication Paths " on page 115)
[380] option 01: communications enabled/disabled (see "[380] Communicator Option 1" on page 125)
[383] option 03: ethernet communications enabled/disabled, [383] option 04: cellular communications enabled/disabled
[308][351]-[356] reporting codes (see "[351] Alternate Communicator 1")
[401] option 7: DLS access (see "[401] System Test Events")
Communication attempt limit
If a telephone line monitoring (TLM) trouble is present, the number of PSTN dialing attempts is reduced from the pro-
grammed value to 0 attempts. See programming section [380] Communicator Option 1 for details.
Supervision restore
If the alarm system experiences a failure to communicate (FTC) with the central monitoring station, it automatically attempts
to transmit the failed event when communications are restored when [383], option 5 is enabled.
Remote firmware upgrade
Firmware upgrades can be transferred to the alarm panel and modules using DLS. A message is displayed on LCD keypads
indicating a firmware upgrade is available. On all keypads, the blue light bar flashes.
Users authorize the firmware upgrade through [*][6][Master Code][17].
During the update, a message indicating that a firmware upgrade is in progress is displayed on the LCD keypad.
Firmware updates are performed under the following conditions:
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The system is not armed
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No AC trouble is present
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No low battery trouble is present
Note:
For UL listed installations, do not use remote programming unless an installer is on the premises.
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