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Network Utility Tool

(NUT)

CK722

Network Controller

March, 2016

24-10239-30 Revision D

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Summary of Contents for CK722

Page 1: ...Network Utility Tool NUT CK722 Network Controller March 2016 24 10239 30 Revision D ...

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Page 3: ...CK722 Network Controller Network Utility Tool NUT March 2016 24 10239 30 Revision D Security Solutions 805 522 5555 www johnsoncontrols com ...

Page 4: ...Copyright 2016 Johnson Controls Inc All Rights Reserved No part of this document may be reproduced without the prior permission of Johnson Controls Inc ...

Page 5: ...nd follow the RMA process or contact the authorized dealer representative where the material was purchased directly Acknowledgment Cardkey P2000 BadgeMaster and Metasys are trademarks of Johnson Controls Inc All other company and product names are trademarks or registered trademarks of their respective owners If this document is translated from the original English version by Johnson Controls Inc ...

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Page 7: ...tion Software Optional 1 5 Host Name Restrictions 1 5 Cable Wiring 1 6 Ethernet Straight through Cable 1 6 Null Modem Cable 1 7 Chapter 2 Installation Installation Overview 2 1 Preparing the Computer 2 1 Connecting the Computer to the CK722 2 1 Verifying Network Settings 2 2 Installing the Network Utility Tool 2 3 Configuring Tera Term Pro Optional 2 5 Installing the CK722 OS and Firmware 2 6 Copy...

Page 8: ...Table of Contents CK722 Network Utility Tool vi 24 10239 30 Rev D This document contains confidential and proprietary information of Johnson Controls Inc 2016 Johnson Controls Inc ...

Page 9: ...d firmware IMPORTANT The Network Utility Tool should only be used on new CK722 controllers when the CK722 is unresponsive and requires drastic measures to get the unit up and running or when you need to update the controller s operating system Do not use the Network Utility Tool to update the CK722 firmware if the unit is functioning properly and does not require an operating system update To upda...

Page 10: ... Notes indicate important points or exceptions to the information provided in the main text IMPORTANT Important messages remind you that certain actions if not performed exactly as stated may cause damage to equipment or make your system non operational KEY TERMS CK722 Disk Image A CK722 disk image is a collection of all the software files needed for the installation of the controller s OS and fir...

Page 11: ...ne 1 W Linx 5 port 10 100 Mini Hub USB part number SW 005CM X connected to the computer that will run the Network Utility Tool P2000AE Version 4 1 Complete Installation Software DVD Java Runtime Environment JRE Version 1 5 0_04 see Java Technology Requirements Java Technology Requirements To use the Network Utility Tool you must have the Java Runtime Environment JRE Version 1 5 0_04 installed on y...

Page 12: ...have multiple versions of the JRE on your computer but you must have the same version of the JRE on your computer as that of the site you need to access If you have other JRE versions you are not using uninstall them Media Access Control MAC Address Know the Media Access Control MAC address of the CK722 that will receive the latest OS and firmware Find this information in one of the following ways...

Page 13: ...ost Name Restrictions The Host Name field on the Update Target dialog box see page 2 8 is used to reset the CK722 Item Reference name at the end of the update process The Network Utility Tool places restrictions on the Host Name of any CK722 controller This change is in response to Microsoft Corporation s enforcement of an Information Technology IT naming standard for the operating system used in ...

Page 14: ...puter s network port via a hub or switch Connector 1 Pinout Connector 2 Pinout TX Transmit RX Receive 1 TX 1 RX 2 TX 2 RX 3 RX 3 TX 6 RX 6 TX Make sure you use straight through Ethernet cables To verify that you have a straight through cable use a cable tester If you do not have a cable tester visually inspect the cables by holding both ends of the cable either tab up or tab down The order of the ...

Page 15: ...dem cable provides an RS 232 serial connection from the CK722 RS232C A port to the COM port of the computer running the terminal emulation software such as Tera Term Pro Connector 1 Pinout Connector 2 Pinout TX Transmit RX Receive RTS Request to Send CTS Clear to Send SG Signal Ground DSR Data Set Ready DTR Data Terminal Ready 3 TX 2 RX 2 RX 3 TX 7 RTS 8 CTS 8 CTS 7 RTS 5 SG 5 SG 6 DSR 4 DTR 4 DTR...

Page 16: ...Introduction CK722 Network Utility Tool 1 8 24 10239 30 Rev D This document contains confidential and proprietary information of Johnson Controls Inc 2016 Johnson Controls Inc ...

Page 17: ...000SCT archive database to each CK722 controller that has been updated with the Network Utility Tool see page 2 12 Before continuing verify you have met the requirements in the System Requirements section starting on page 1 2 PREPARING THE COMPUTER This section provides instructions on preparing your computer to install the CK722 disk image files Connecting the Computer to the CK722 This section p...

Page 18: ...ty between the computer and the CK722 via the switch hub Computer CK722 Controller RS232 Null Modem Cable DB9F F Optional COM 1 or 2 Ethernet RS232C A Serial Port Ethernet Port 10 100Base T CAT5 Ethernet Straight through Cable Power Maximum Distance 15 m 50 ft Baud Rate 115200 Hub Switch 10 100Base T CAT5 Ethernet Straight through Cable Figure 2 1 Computer to CK722 Controller Connections Verifying...

Page 19: ...ted To disable or enable a connection right click the connection and choose from the menu Installing the Network Utility Tool To install the Network Utility Tool 1 Insert the P2000AE Version 4 1 Complete Installation Software DVD 2 Open Windows Explorer and access the following directory CD DVD Drive FirmwareResourceCD Tools NUT 3 Double click Setup exe If you have a previous version of the Networ...

Page 20: ...oprietary information of Johnson Controls Inc 2016 Johnson Controls Inc 4 Click Next The Ready to Install the Program screen appears 5 Click Install The Installation Complete screen appears when the Network Utility Tool is installed successfully in the C NAEUpdateTool folder on the computer 6 Click Finish ...

Page 21: ...ngs to turn your computer into a CK722 terminal are Connect to serial port COM1 or COM2 depending on the COM port you are using Serial port baud rate 115200 NOTE Once Tera Term Pro is configured according to the following instructions the settings will take effect each time you launch the application To configure Tera Term Pro 1 Open Windows Explorer 2 Access the following directory C Program File...

Page 22: ...drop down list Click OK 8 From the menu bar select Setup Save setup 9 On the Tera Term Save setup dialog box navigate to C Program Files TTERMPRO and click Save INSTALLING THE CK722 OS AND FIRMWARE Copying the Disk Image Files Copy the following disk image files from the P2000AE Version 4 1 Complete Installation Software DVD to C NAEUpdateTool tftpfiles NAE45_2 1 20_CK722_x x x release SH4 rgz CK7...

Page 23: ... bin and script files represents a variable number Adding CK722 Targets The next steps require you to select the controllers i e targets that will receive the latest OS and firmware To add a CK722 target 1 On the Start menu select Programs Johnson Controls Metasys NAE NIE Update Tool The Network Utility Tool main screen appears showing the CK722 controllers you have already configured Target Secti...

Page 24: ...5 x The Add new NAE45 x update target dialog box appears To edit existing entries double click the target you wish to edit in the Target section or select the target in the Target section and select NAE NIE Edit from the menu bar The Edit update target dialog box appears 3 Edit the fields according to Table 2 1 Table 2 1 Add New or Edit NAE45 x update target Dialog Box Fields Field Description Act...

Page 25: ...e assigned to the CK722 controller To determine the Item Reference name hover your mouse cursor over the CK722 Device object in the P2000 SCT navigation tree until the name appears in a pop up If a CK722 Device object has not been configured in P2000 SCT for this controller leave this field blank Status Must be Enabled Update type Select the Extended radio button This field will be grayed out unti...

Page 26: ...File Save Diagnostic Log from the menu bar 3 Make sure the Status column entry for the CK722 is set to Enabled If the Status entry is not Enabled double click on the Status column entry for the CK722 you want to update The Edit update target screen appears In the Status drop down box select Enabled and click Ok NOTE Whenever you reopen the Edit update target screen from the Network Utility Tool ma...

Page 27: ...ate time of approximately 15 minutes The CK722_OS_x x x x_NK bin file downloads in approximately 1 minute Do not touch the CK722 or the Network Utility Tool during this time The NAE45_2 1 20_CK722_x x x release SH4 rgz file downloads in approximately 3 minutes Do not touch the CK722 or the Network Utility Tool during this time When the CK722 installation is complete the Update Complete dialog box ...

Page 28: ...n is complete DOWNLOADING THE CK722 DATABASE P2000 SCT After the disk image installation is complete download the controller s database from the P2000 SCT to the CK722 Refer to the P2000AE System Configuration Tool SCT Manual for details on downloading the database from the P2000 SCT Refer also to the CK722 Commissioning Guide for information on downloading the P2000 SCT archive database to a new ...

Page 29: ...oes not use a DHCP or TFTP server The following message appears in the log screen Error creating TFTP server Address in use Cannot Bind Check that the Server IP address in the Network Utility Tool log matches the IP address of your computer Restart your computer If the addresses still do not match on the Options menu of the Network Utility Tool select Settings Delete the Server IP address and make...

Page 30: ...ew Update Target screen does not exist on the computer Check the name of the file The following message appears in the log screen Error for file image dsk Client prematurely terminated the transfer The disk image file stopped downloading because the connection between the CK722 and your computer was severed Check the connection Update process does not initiate Make sure the Ethernet straight throu...

Page 31: ...tery power If the low battery message appears you cannot see it because it appears behind the Network Utility Tool screen Restart the update process Update does not work with crossover cables if using a separate computer to run the Network Utility Tool The CK722 installation process is not supported with crossover cables Use recommended hardware according to System Requirements on page 1 2 RUN LED...

Page 32: ...Installation CK722 Network Utility Tool 2 16 24 10239 30 Rev D This document contains confidential and proprietary information of Johnson Controls Inc 2016 Johnson Controls Inc ...

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