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Made in China
Date Code: 02/2023
Document Edition: v1.1

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To exercise your product's 

1-year limited warranty 

or inquire about warranty 

coverage, contact us directly.

US/CANADA: 1-888-976-9904

MEX: +001 888 976 9904

UK: +44 (0)33 0838 2551

Manufactured in Tianjin, China 

Imported by Jetson Electric Bikes LLC.

P.O. Box 320149, 775 4th Ave #2,

Brooklyn, NY 11232

www.ridejetson.com

© 2023, JETSON. ALL RIGHTS RESERVED. Manufactured by JETSON ELECTRIC BIKES LLC. 

No portion of this document, including shape, copy, graphics, and design,  

may be reproduced or transmitted in any form or by any means. 

Summary of Contents for Journey 3.0

Page 1: ...Designed in Brooklyn Journey3 0 Electric Bike Aguideforyourride IMPORTANT READ CAREFULLY AND RETAIN FOR FUTURE REFERENCE MODEL JJRNY2 BLU...

Page 2: ......

Page 3: ...Jetson stoptworidingrules Besafe Havefun...

Page 4: ...dentifying Your Journey Model Product Overview Specs Features Rider Suitability Online Resources 1 Getting Started Installing Setting the Handlebar Attaching the Front Wheel Attaching the Front Fender...

Page 5: ...akes 3 Features Functions Powering On Off Understanding Using the LCD Screen Using Walk Assist Using the Headlight Using the Bell Using the Kickstand Using the Cargo Mount 4 Making Moves Riding with P...

Page 6: ...ised children should not play with the product IEC 60335 1 A2 2006 Adult supervision is required The rider should not exceed 220 lb Never use near motor vehicle Units shall not be operated to perform...

Page 7: ...n Check whether all safety labels are in place and understood before riding The owner shall allow the use and operation of the unit after a demonstration that such operators can understand and operate...

Page 8: ...ndesired operation WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment NOTE This equip...

Page 9: ...IS INTENDED TO BE CHARGED WHEN THE AMBIENT TEMPERATURE IS BETWEEN 10 C 14 F AND 45 C 113 F NEVER CHARGE THE BATTERY WHEN AMBIENT TEMPERATURES ARE OUTSIDE THIS RANGE CONDUCT THESE IMPORTANT SAFETY CHE...

Page 10: ...tuations where you purchased the Jetson Product from one of our authorized retailers To read the full terms of our warranty visit ridejetson com warranty WHEELS AND TIRES MAKE SURE THAT THE TIRES ARE...

Page 11: ...FIGURE OUT WHICH VERSION OF THE JOURNEY YOU HAVE IN FRONT OF YOU LOOK TO THE LEFT SIDE OF YOUR HANDLEBAR AND THEN USE THE BELOW CHART TO HELP YOU WITH IDENTIFICATION IDENTIFIERS LOOKS LIKE JOURNEY VE...

Page 12: ...FRONT WHEEL NOT PRE ATTACHED REQUIRES ASSEMBLY HANDLEBAR HEADLIGHT FRONT FORK FRONT FENDER FRONT WHEEL BIKE FRAME CHARGING PORT WITH COVER SEAT CLAMP 1 2 3 4 5 6 7 8 SEAT POST REFLECTOR SEAT CARGO MOU...

Page 13: ...11 2 3 9 6 7 10 11 12 22 22 16 8 1 5 4 17 19 13 14 18 NOTE IMAGES MAY NOT REFLECT EXACT APPEARANCE OF ACTUAL PRODUCT 15 20 21...

Page 14: ...12 1 3 4 6 8 9 2 7 5 LCD SCREEN FRONT REFLECTOR LEFT BRAKE LEVER FRONT BRAKE RIGHT BRAKE LEVER REAR BRAKE HANDLEBAR CLAMP 1 2 3 4 5 CONTROL BUTTONS POWER BELL GEAR SHIFTERS GEAR DISPLAY 6 7 8 9...

Page 15: ...PEDAL ASSIST 20 MPH MAX RANGE WITH PEDAL ASSIST 31 MILES BRAKE TYPE HAND DISC BRAKE WEIGHT LIMIT 220 LBS WATER RESISTANCE LEVEL IPX4 RECOMMENDED AGE 14 UL CERTIFICATION UL2849 RiderSuitability FOR SAF...

Page 16: ...PARTS AWAY FROM CHILDREN DURING ASSEMBLY ACCESSORY MUST BE ASSEMBLED AND REMOVED BY AN ADULT FREQUENTLY INSPECT THE PRODUCT FOR DAMAGE ADULTS MUST ASSIST CHILDREN IN THE ASSEMBLY AND INITIAL ADJUSTMEN...

Page 17: ...AMPLE IS THE SIDE WHERE THE RIDER S RIGHT HAND AND FOOT WILL BE IT IS HELPFUL TO HAVE AN EXTRA SET OF HANDS TO HELP WITH ASSEMBLY GRAB AN ASSISTANT 1 GettingStarted 1 1 Installing SettingtheHandlebar...

Page 18: ...T HAND SIDE 2 SLIDE THE STEM INTO THE STEM TUBE UNTIL THE MINIMUM INSERTION MARK IS NO LONGER VISIBLE 3 CHECK THAT THE HANDLEBAR AND FORK ARE ALIGNED SUCH THAT BOTH THE HANDLEBAR AND FORK ARE STRAIGHT...

Page 19: ...17 6 MM ALLEN KEY BOLT STEM 4 TIGHTEN THE BOLT ON THE TOP OF THE STEM BY TURNING IT CLOCKWISE WITH THE 6MM ALLEN KEY...

Page 20: ...18 BOLT STEM HEAD 6MM ALLEN KEY SETTING THE HANDLEBAR ANGLE 5 LOOSEN BUT DO NOT REMOVE THE BOLT ON THE UNDERSIDE OF THE STEM HEAD BY TURNING IT COUNTERCLOCKWISE WITH THE 6MM ALLEN KEY...

Page 21: ...6 LIFT OR LOWER THE STEM HEAD UNTIL IT IS AT AN ANGLE SUITABLE TO THE RIDER 7 HOLDING THE HANDLEBAR AT THAT POSITION RE TIGHTEN THE BOLT ON UNDER THE STEM HEAD BY TURNING IT CLOCKWISE WITH THE ALLEN...

Page 22: ...20 BOLT 6MM ALLEN KEY SETTING THE HANDBRAKE POSITIONING 8 LOOSEN BUT DO NOT REMOVE THE 2 SCREWS ON THE TOP OF THE HANDLEBAR CLAMP BY TURNING THEM COUNTERCLOCKWISE WITH THE 6MM ALLEN KEY...

Page 23: ...ELEMENTS ARE IN THE IDEAL POSITION 10 RE TIGHTEN BOTH ATOP THE HANDLEBAR CLAMP BY TURNING THEM CLOCKWISE WITH THE ALLEN KEY 11 CHECK THAT THE HANDLEBAR IS SECURE IMPORTANT NEVER RIDE WITH THE HANDLEBA...

Page 24: ...22 1 2 AttachingtheFrontWheel 1 GENTLY FLIP THE BIKE OVER SO THAT IT IS UPSIDE DOWN RESTING ON THE HANDLEBAR...

Page 25: ...23 KNOB LATCH SPRING A SPRING B 2 TWIST THE KNOB ON THE QUICK RELEASE SKEWER COUNTERCLOCKWISE TO LOOSEN AND REMOVE IT REMOVE SPRING A AND OPEN THE LATCH...

Page 26: ...K RELEASE SKEWER THROUGH THE HOLE IN THE CENTER OF THE FRONT WHEEL PUSH THE SKEWER THROUGH TO THE OTHER SIDE OF THE WHEEL 4 SLIDE SPRING A ONTO THE END OF THE SKEWER LEADING WITH THE SMALLER END OF TH...

Page 27: ...EEN THE FRONT FORK SUCH THAT THE DISC SIDE OF THE WHEEL IS ON THE SIDE OF THE FORK WITH THE OTHER BRAKE COMPONENTS 7 SLIDE THE WHEEL INTO PLACE SUCH THAT THE DISC SLIDES INTO THE SPACE BETWEEN THE BRA...

Page 28: ...S PROPERLY TIGHTENED CLOSING THE SKEWER LATCH SHOULD BE MET WITH SOME RESISTANCE AT THE BEGINNING AND THEN REQUIRE FORCEFUL EFFORT TO FULLY CLOSE TROUBLESHOOTING IF YOU CANNOT CLOSE THE LATCH EVEN WIT...

Page 29: ...27...

Page 30: ...28 1 3 AttachingtheFrontFender YOU WILL NEED THE 4MM ALLEN KEY 5 MM ALLEN KEY AND 10MM WRENCH 1 FLIP THE BIKE SO THAT IT IS UPRIGHT AND PROP IT UP USING THE KICKSTAND SEE PAGE 60 KICKSTAND...

Page 31: ...DE OF THE FRONT FORK STEADY WHILE YOU LOOSEN AND REMOVE THE BOLT ON THE FRONT SIDE OF THE FORK BY TURNING IT COUNTERCLOCKWISE WITH THE 5MM ALLEN KEY 3 SET THE BOLT NUT AND TWO WASHERS TO THE SIDE BOLT...

Page 32: ...E ATTACHED IS AT THE REAR OF THE WHEEL THERE IS ONE FENDER BRACE ON EACH SIDE OF THE WHEEL THE FENDER BRACES ARE ANGLED TOWARDS THE FRONT OF THE BIKE 5 SLIDE A WASHER ONTO THE BOLT 6 SLIDE THE BOLT TH...

Page 33: ...OVE THE SCREW AS WELL AS THE WASHER UNDERNEATH IT AT THE BOTTOM OF ONE SIDE OF THE FRONT FORK BY TURNING IT COUNTERCLOCKWISE WITH THE 4MM ALLEN KEY SET THE SCREW AND WASHER ASIDE WASHER 4MM ALLEN KEY...

Page 34: ...THE FENDER BRACE WITH THE HOLE FROM WHICH YOU JUST REMOVED THE SCREW 10 SLIDE A WASHER ONTO ONE OF THE SCREWS SLIP THE SCREW THROUGH THE LOOP IN THE FENDER BRACE AND THEN REINSERT BUT DO NOT TIGHTEN...

Page 35: ...33 11 REPEAT STEPS 8 10 ON THE OTHER SIDE OF THE BIKE...

Page 36: ...RACE SCREWS WITH THE 4MM ALLEN KEY THEN TIGHTEN THE BOLT AND NUT AT THE TOP OF THE FENDER WITH THE 5MM ALLEN KEY AND 10MM WRENCH 13 CHECK THAT THE FENDER AND FENDER BRACES ARE SECURE AND THAT THE WHEE...

Page 37: ...EACH PEDAL 2 ALIGN THE SPINDLE ON R PEDAL WITH THE HOLE AT THE END OF THE CRANK ARM ON THE RIGHT SIDE OF THE BIKE 3 HOLD THE PEDAL BASE STEADY AND TAKING CARE THAT THE SPINDLE ENTERS THE HOLE STRAIGHT...

Page 38: ...E LEFT L PEDAL IMPORTANT THE SPINDLE ON THE LEFT PEDAL IS REVERSE THREADED AND NEEDS TO BE INSERTED AND TIGHTENED WITH COUNTERCLOCKWISE TURNS CAUTION IF YOU FEEL RESISTANCE WHEN INSERTING THE PEDALS I...

Page 39: ...OLT FROM THE NUT IN THE REAR REFLECTOR CLAMP BY TURNING IT COUNTERCLOCKWISE WITH THE PHILLIPS HEAD SCREWDRIVER IF NECESSARY USE YOUR FINGER TO HOLD THE NUT STEADY WHILE YOU LOOSEN THE BOLT SET THE REF...

Page 40: ...38 SEAT CLAMP KNOB LATCH 2 PULL OPEN THE LATCH ON THE SEAT CLAMP NOTE IF YOU CANNOT PULL OPEN THE LATCH LOOSEN THE CLAMP BY TURNING THE KNOB OPPOSITE THE LATCH COUNTERCLOCKWISE FOR 1 2 ROTATIONS...

Page 41: ...H THE BACK WIDEST PART OF THE SEAT 5 REINSERT THE SCREW INTO THE ROUNDED HOLE OF THE CLAMP POSITION AND HOLD THE NUT IN THE HEXAGONAL HOLE OPPOSITE THE SCREW AND TIGHTEN THE SCREW INTO THE CLAMP AND N...

Page 42: ...E SEAT POST INTO THE SEAT TUBE UNTIL THE MINIMUM INSERTION MARK IS NO LONGER VISIBLE 8 IF NECESSARY RE TIGHTEN THE KNOB ON THE SEAT CLAMP BY TURNING IT CLOCKWISE CLOSE THE LATCH ON THE CLAMP SEAT CLAM...

Page 43: ...LECTOR CLAMP BY TURNING IT COUNTERCLOCKWISE WITH THE PHILLIPS HEAD SCREWDRIVER IF NECESSARY USE YOUR FINGER TO HOLD THE NUT STEADY WHILE YOU LOOSEN THE BOLT SET THE REFLECTOR BOLT AND NUT ASIDE 1 6 At...

Page 44: ...42 2 PULL OPEN THE REFLECTOR CLAMP AND SLIP THE CLAMP ONTO THE CENTER OF THE HANDLEBAR 3 ROTATE THE CLAMP AROUND THE HANDLEBAR UNTIL THE REFLECTOR IS FACING FORWARD HANDLEBAR REFLECTOR CLAMP REFLECTOR...

Page 45: ...TO THE ROUNDED HOLE OF THE CLAMP POSITION AND HOLD THE NUT IN THE HEXAGONAL HOLE OPPOSITE THE SCREW AND TIGHTEN THE SCREW INTO THE CLAMP AND NUT BY TURNING IT CLOCKWISE WITH THE SCREWDRIVER SCREW NUT...

Page 46: ...44 5 CHECK THAT THE REFLECTOR CLAMP IS SECURE ON THE HANDLEBAR...

Page 47: ...CKWISE FOR 1 2 ROTATIONS WITH THE SCREWDRIVER 2 ROTATE THE BELL AND BELL CLAMP AROUND THE HANDLEBAR UNTIL THE BELL TAB IS IN A PLACE THAT CAN EASILY BE REACHED BY THE RIDER S RIGHT HAND THUMB WHILE HO...

Page 48: ...N POINT THERE SHOULD BE A SMALL BEND IN THE KNEE LEGS SHOULD NEVER BE FULLY EXTENDED DURING PEDALING ADJUST SEAT HEIGHT ACCORDINGLY TO ACHIEVE THIS POSITIONING IMPORTANT NEVER RAISE THE SEAT SUCH THAT...

Page 49: ...E SEAT IN PLACE AND CLOSE THE SEAT LATCH IF NECESSARY TIGHTEN THE CLAMP BY TURNING THE KNOB CLOCKWISE 4 CHECK THAT THE SEAT IS SECURE USE YOUR HAND TO PUT DOWNWARD PRESSURE ON THE SEAT IF THE SEAT POS...

Page 50: ...PULL OPEN THE CHARGING PORT COVER ON YOUR BIKE 3 PLUG THE CHARGING CABLE INTO THE WALL AND THEN PLUG THE CHARGER INTO THE CHARGING PORT 4 WHEN THE INDICATOR LIGHT ON THE CHARGER CHANGES FROM RED TO G...

Page 51: ...NCLUDED CHARGER ALWAYS KEEP THE CHARGING PORT CLOSED WHEN NOT ACTIVELY CHARGING THE BIKE NEVER TURN ON THE BIKE WHILE IT IS CHARGING FOR BEST BATTERY HEALTH CHARGE THE BATTERY FULLY DURING EACH CHARGI...

Page 52: ...E ON ONE WHEEL BY TWISTING IT COUNTERCLOCKWISE SET ASIDE 2 FOLLOW THE MANUFACTURER S INSTRUCTIONS ON YOUR AIR PUMP TO INSERT AIR INTO THE TIRE CHECK PERIODICALLY WITH A GAUGE AND CONTINUE ADDING AIR U...

Page 53: ...HE 5MM ALLEN KEY BIKE BRAKES REQUIRE ALL ELEMENTS TO BE IN EXACT ALIGNMENT AND PLACEMENT IN ORDER TO FUNCTION PROPERLY A RUBBING OR SQUEAKING SOUND COMING FROM A BRAKE AREA EITHER CONSTANT OR INTERMIT...

Page 54: ...TIONS ARE MET THE TOP OF THE PADS ARE ALIGNED WITH THE EDGE OF THE DISC NO PART OF EITHER PAD IS TOUCHING THE DISC THE PADS ARE PARALLEL TO THE DISC 6 WITH THE CALIPER IN THE DESIRED POSITION FULLY TI...

Page 55: ...WER YOUR BIKE OFF WHEN MAKING A PIT STOP OR PUTTING IT AWAY FOR THE NIGHT AFTER 10 MINUTES WITHOUT MOVEMENT YOUR BIKE WILL AUTOMATICALLY POWER OFF TO TURN THE E BIKE BACK ON QUICK PRESS THE POWER BUTT...

Page 56: ...Understanding UsingtheLCDScreen IMPORTANT IF AN ERROR CODE P04 P09 POPS UP ON YOUR LCD SCREEN CONTACT THE JETSON CARE TEAM AT RIDEJETSON COM CHAT FOR ASSISTANCE BEFORE RIDING YOUR JOURNEY AGAIN LCD S...

Page 57: ...BY LOOKING TO BATTERY INDICATOR ICON ON THE LCD SCREEN CHANGING DISPLAY SETTINGS TO CHANGE THE ODOMETER DISPLAY QUICK PRESS THE POWER BUTTON TO CHANGE FROM ODO ODOMETER OR TOTAL DISTANCE TRAVELED ON...

Page 58: ...TRIP ODOMETER PAGE QUICK PRESS THE POWER BUTTON TO CLEAR THE TRIP ODOMETER AND EXIT THE SETTINGS SECTION CHANGING THE UNIT OF MEASUREMENT FROM MILES TO KILOMETERS 1 IF NOT ALREADY OFF POWER OFF THE BI...

Page 59: ...EEN 3 QUICK PRESS THE POWER BUTTON TO ENTER THE AUTOMATIC OFF SETTINGS PAGE OF WILL DISPLAY ON THE SCREEN 4 QUICK PRESS THE PLUS OR MINUS BUTTON TO CHANGE THE NUMBER OF MINUTES RANGING FROM 1 TO 10 AF...

Page 60: ...L PROPEL THE BIKE FORWARD AT 3 7 MPH TO MAKE FOR EASIER TRANSPORT WHILE YOU ARE WALKING WITH IT TO TURN ON WALK ASSIST PRESS AND HOLD THE MINUS BUTTON WHILE WALKING YOUR BIKE TO TURN OFF WALK ASSIST R...

Page 61: ...YOU CAN BETTER SEE THE ROAD AHEAD AND ONCOMING RIDERS CAN BETTER SEE YOU THE HEADLIGHT WILL ONLY POWER ON WHEN THE MOTOR IS ALSO TURNED ON TO TURN ON OR OFF THE HEADLIGHT HOLD DOWN THE PLUS BUTTON AN...

Page 62: ...60 3 5 UsingtheBell USE THE BELL AS AN ALERT TO OTHER RIDERS AND PEDESTRIANS TO SOUND THE BELL FLICK DOWN ON THE BELL TAB QUICKLY AND FORCEFULLY WITH YOUR RIGHT HAND THUMB BELL BELL TAB...

Page 63: ...61 3 6 UsingtheKickstand IMPORTANT ALWAYS RAISE THE KICKSTAND BEFORE RIDING KICKSTAND...

Page 64: ...62 3 7 UsingtheCargoMount 1 LIFT THE SPRING CLAMP AND PLACE YOUR CARGO UNDERNEATH IT 2 GENTLY RELEASE THE CLAMP CARGO MOUNT SPRING CLAMP...

Page 65: ...F THE BICYCLE FOR SAFETY AND SECURITY LIMIT CARRYING CONTENTS TO 55 POUNDS ALWAYS SECURE CONTENTS WITH THE ATTACHED SPRING CLAMP OR A BUNGEE CORD IF ATTACHING A PANNIER TO THE CARGO MOUNT CHECK THE PA...

Page 66: ...LEVEL YOU HAVE THE BIKE SET IN SEE PAGE 64 THE JOURNEY FEATURES CADENCE BASED PEDAL ASSISTANCE IN WHICH THE MOTOR WILL DELIVER SUPPLEMENTAL POWER WHENEVER YOU ARE PEDALING ANY ROTATIONAL EFFORT YOU PU...

Page 67: ...17 MPH 20 MPH TO CHANGE PEDAL ASSIST LEVELS USE THE PLUS AND MINUS BUTTONS TO RIDE YOUR ADVENTURE WITHOUT ANY PEDAL ASSISTANCE SET THE PEDAL ASSIST LEVEL TO 0 AND THE MOTOR WILL DISENGAGE NOTE YOU CAN...

Page 68: ...RESISTANCE BUT YOU LL COVER LESS GROUND WITH EACH PEDAL STROKE USE LOW GEARS FOR RIDING UP HILLS TACKLING ROUGH TERRAIN OR RIDING SLOWLY HIGHER GEARS GIVE YOU MORE SPEED AS YOU LL COVER MORE GROUND W...

Page 69: ...TO DOWNSHIFT TO A LOWER GEAR PUSH THE RIGHT OF THE TWO SHIFTERS WITH YOUR RIGHT HAND THUMB IMPORTANT ONLY CHANGE GEARS WHILE IN FORWARD MOTION AND ACTIVELY PEDALING NOTE YOU SHOULD HEAR A CLICKING SO...

Page 70: ...H HANDBRAKES TO SLOW DOWN SQUEEZE MORE FORCEFULLY TO COME TO A COMPLETE STOP TO AVOID ABRUPT MOVEMENTS TRY TO SQUEEZE THE HANDBRAKE S GRADUALLY LEFT HANDBRAKE FRONT WHEEL BRAKE RIGHT HANDBRAKE REAR WH...

Page 71: ...ET WEAR A HELMET APPROPRIATE CLOTHING SHOES AND SAFETY GEAR AVOID CLOTHING THAT CAN GET CAUGHT INTO OR UNDER THE WHEELS CLOSED TOE FLAT SHOES ARE RECOMMENDED WEAR AN ASTM F1492 APPROVED HELMET AND PRO...

Page 72: ......

Page 73: ...m dust Store indoors in a dry place and at a suitable temperature MAKING CHAIN ADJUSTMENTS The chain must be at the correct tightness When the chain C is at the correct tightness you can rotate the cr...

Page 74: ...sure to leave a review at ridejetson com reviews We can t wait to hear from you Stayconnected Be sure to follow ridejetson on social media to learn about fantastic offers giveaways and all the latest...

Page 75: ......

Page 76: ...directly US CANADA 1 888 976 9904 MEX 001 888 976 9904 UK 44 0 33 0838 2551 Manufactured in Tianjin China Imported by Jetson Electric Bikes LLC P O Box 320149 775 4th Ave 2 Brooklyn NY 11232 www ridej...

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