26
Troubleshooting
Troubleshooting
Problem
Probable cause(s)
Suggested remedy
Machine will not produce
low-fog when control panel
set to CONTINUOUS or fog
button pressed
Machine not at operating
temperature
Wait until HEAT message no
longer shown
FOG option set to 0
Increase setting
Machine in timer mode and
TIMER ON set to 0
Increase setting
DMX signal present
Disconnect or turn off DMX
controller
Machine can be fired from
control panel, but not by
DMX controller
DMX address setting
incorrect
Change DMX address (page
14)
Poor connection in DMX line
Check DMX cables and
connections
LINK menu is set to SEND
Set LINK menu to RECEIVE
Low-fog output is weak
Machine requires priming
Use PRIME option to prime
the machine (page 15)
Wet, greasy, non-uniform
low-fog output, or very loud
noise when firing machine
Incompatible low-fog fluid
Use approved fluid!
Machine appears dead
Main MCB tripped
Reset MCB on rear panel
No power at AC cable inlet
Check power cable and
supply system circuit
breakers
Machine causes DMX errors
to occur on other units when
connected to a DMX system
LINK menu is set to SEND
Set LINK menu to RECEIVE
Loss of control from remote
Communication issue
between remote and
machine
Check cable connection
between remote and
machine.
Ensure cable is no longer
than 25 m (82 ft.)
