Jeep Grand Cherokee SRT 2018, Owner'S Manual, Page: 305 / 666

IF YOU NEED ASSISTANCE
The manufacturer’s distributors are vitally inter-
ested in your satisfaction with their products and
services. If a servicing problem or other difficulty
should occur, we recommend that you take the
following steps:
•
Discuss the problem at the authorized dealer
with the dealer principal or the service man-
ager. Management personnel at the autho-
rized dealer are in the best position to resolve
the problem quickly.
•
Should this fail to resolve the problem, con-
tact the manufacturer’s distributor nearest to
your location.
When you contact the distributor, please provide
all of the following information:
•
Your name, address and phone number.
•
Vehicle Identification Number (this 17–digit
number is available from a plate, visible
through the windshield in the upper corner of
the instrument panel on the driver’s side. It is
also available from your vehicle registration
or title).
•
Selling and servicing authorized dealer.
•
Vehicle’s delivery date and current odometer
distance.
•
Service history of your vehicle.
•
An accurate description of the problem and
the conditions under which it occurs.
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