Jeep GRAND CHEROKEE 4xe 2023, Owner'S Manual

Page: 413 / 440

411
CUSTOMER ASSISTANCE
IF YOU NEED ASSISTANCE
FCA’s distributors are vitally interested in your
satisfaction with their products and services. If a
servicing problem or other difficulty should occur,
we recommend that you take the following steps:
Discuss the problem at the authorized dealer with
the dealer principal or the service manager.
Management personnel at the authorized dealer
are in the best position to resolve the problem.
When you contact the distributor please provide all
of the following information:

Your name, address and phone number.

Vehicle Identification Number (this 17-digit
number is found on a label, located on the left
front corner of the instrument panel, visible
through the windshield. It is also available from
your vehicle registration or title).

Selling and servicing authorized dealer.

Vehicle's delivery date and current odometer
distance.

Service history of your vehicle.

An accurate description of the problem and the
conditions under which it occurs.
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