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Section 1: Warranty & Service
To expedite processing your warranty claim, include your name, address, phone number,
RV 17-digit VIN and authorization number. If returning parts, include a copy of your return
freight bill.
Obtaining weekend or after business hours repair assistance
If an authorized Jayco dealer is not located nearby, contact your selling dealer for assistance.
If your dealer is closed, check with the campground staff or telephone yellow pages for an
RV repair facility. Have the item repaired and contact Jayco Customer Service immediately
the following business day.
Failure to contact Jayco Customer Service, unauthorized or improper warranty repairs, or
failure to return requested original parts may result in loss of reimbursements and/or loss of
warranty.
To Contact Us
Mailing address
Shipping address
Jayco, Inc.
Jayco, Inc.
Customer Service
Customer Service
P.O. Box 460
100 Bontrager Drive
903 S. Main Street
Bldg 42 Door 4220
Middlebury IN 46540
Middlebury IN 46540
Phone (toll-free)
(800) 283-8267
Phone (local)
(574) 825-0608
Fax (toll-free)
(866) 709-9139
Brochure request
Parts email
Service email
Website
Jayco Travel Club
All owners of Jayco recreation vehicles are eligible for membership in the Jayco Travel
Club.
The club promotes family camping and the active use of your RV with others who have
similar interests in the RV lifestyle.
One “International Rally” is held each year in various locations around the United States
and Canada. In addition, the club offers a variety of local and regional activities throughout
the year.
By belonging to the Jayco Travel Club, you will find new ways to enjoy your RV and make
friends all across the country.
For more information, please visit
or call 1-800-262-5178.
Table of Contents
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Summary of Contents for Precept 2018
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