Jayco JAY SPORT 2018, Owner'S Manual

Page: 17 / 145

Section 1: Warranty & Service
9
Obtaining Service For Separately Warranted
Items
Your selling dealer is responsible for servicing your recreational vehicle before delivery,
and has an interest in your continued satisfaction. We recommend your dealer perform all
inspection, warranty and maintenance services. Some dealers may be authorized service
centers for those OEMs whose products are warranted separately and excluded from the
Limited Warranty.
Obtaining Service At Our Customer Service
Facility
Should your recreation vehicle be in need of service, and your dealer recommends that the
repairs be made at our Customer Service facility, your recreation vehicle may be returned to
us with the following guidelines*:
You or your dealer must make a confirmed appointment
60 days
prior to dropping off
the recreation vehicle at our Customer Service facility.
The holding tanks must be emptied and rinsed. We have a dumping station available
for customer use.
The propane system (if so equipped) and all electrical systems must be shut down and
turned off. We are not responsible for discharged batteries or propane tanks.
During the appropriate season, please ensure the motor home has been winterized.
Unless prior approval has been obtained from our Customer Service facility, all personal
items must be removed from the area where you are requesting service repair and the
refrigerator emptied. We are not responsible for loss of food items.
All transportation costs are the responsibility of the owner. You may need to arrange for
alternative accommodations for some types of repairs. Please be prepared accordingly.
*Our Customer Service facility occasionally utilizes local independent repair facilities.
Your vehicle may be referred to or repaired by one of these local repair facilities.
Parts & Accessories
Contact your authorized dealer for assistance in obtaining replacement parts or accessories.
We do not sell direct to retail or non-authorized dealers. If the original part is no longer
available, we will make every effort to provide an appropriate substitute.
Table of Contents Maintenance Record