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Warranty 

1 Year parts and labor

FAQ / Troubleshooting

Q: I have trouble getting the headset on in a comfortable, sure fit position.
A: Stand in front of a mirror while following the steps in section “Wearing your 
JayBird Bluetooth Stereo Headset”, making particular care that the in-ear buds 
are in their default 10 and 2 o’clock positions, and the behind-the-head wire is 
under your hair and sits against your neck below your hairline.

Q: I have trouble knowing when my headset is connected to my device because I 
can’t see the LED light due to the headset being on my head.
A: Always pair your device with the headset in your hand so you can see the LED 
status lights.

Q: The sound quality is poor and sounds distorted
A: Adjust the volume control on your device to a lower setting. Find the right 
balance between both volume controls on the device and headset for optimal 
sound performance.

Q: The sound cuts in and out intermittently.
A: While the range of Bluetooth is 10 meters (33 feet), the optimal range is within 
2 feet of the device, particularly outdoors when the signal cannot bounce off walls 
and ceilings. Make sure your device is above your elbow and on your right side 
for optimal connectivity to your headset while streaming music outdoors.

Q: Phone shows Bluetooth connection to headset, but no longer plays music 
through the headset after a temporary cut in connection.
A: Close the streaming music program on your device and launch it again to 
reestablish the streaming music connection to the headset.

Certification and Agency Approvals

Table of Contents:

What’s included in this package? 

1

Product Features 

2

Charging your headset 

2

Wearing the JayBird Bluetooth® Stereo Headset 

3

Adjusting the in-ear buds for optimum fit 

3

Pairing the JayBird Bluetooth® Stereo Headset with a  
Bluetooth® cell phone 

4

Turning the headset on and off 

5

Using the headset to listen to music from your cell phone. 

5

Using the headset to make and answer calls with your cell phone. 

5

Using your JayBird Bluetooth® Stereo Headset with an  
iPod® or other MP3 players. 

6

     Apple iPod® 

6

     MP3 and other portable audio players 

7

Specifications 

7

Warranty 

9

FAQ / Troubleshooting 

9

Certification and Agency Approvals 

9

9

FCC ID: VL5-JB100

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