Javad Maxor, User Manual

Page: 110 / 142

5-2 Maxor User’s Manual www.javad.com
5
TR O U B L E S H O O T I N G
Things to Check First
Things to Check First
Before contacting JNS Customer support about any problems with the receiver,
refer to the following list of basic suggestions that may help:
• Go through all external receiver connections carefully and make sure they are
not wrong or loose.
• Double-check the cables. Cables became defective more often than the
devices do.
• Check the sections below for available solutions.
• Reset the receiver using PCView ( Tools->Reset receiver ).
• Restore factory default settings using PCView (click Configuration-
>Receiver , then Set all parameters to defaults ).
• Clear the NVRAM (see “Clearing the NVRAM” on page 4-14).
• Initialize the file system (click Tools->Initialize file system ; this will erase
all files inside the receiver).
WARNING: Do not attempt to repair equipment yourself. Doing so
will void your warranty and may damage the
hardware.
Power Problems
All Maxor receivers are preset in the factory as "Auto Mode" for both the power
and charger. If you want to check these settings,
1.
Connect your receiver and computer and run PCView (see “Connecting the
Maxor and a Computer” on page 2-8).
2.
Once connected, click Configuration->Receiver .
3.
On the General tab, view the Power and Charger fields.
These fields should be set to Auto. If not, change them to Auto and click
Apply .
Tip:
Clearing the NVRAM will also return the receiver to
Auto Mode (see “Clearing the NVRAM” on
page 4-14).