UMG 509-PRO
98
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14. Service and maintenance
Prior to outbound delivery, the device is subjected
to various safety tests and is marked with a seal.
If a device is opened, the safety tests must be re-
peated. A warranty is only assumed for unopened
devices.
14.1 Repairs and calibration
Repairs and calibration can only be carried out by
the manufacturer.
14.2 Front panel foil
The front panel foil can be cleaned with a soft
cloth and standard household cleaning agents.
Acids and acidic agents must not be used for
cleaning.
14.3 Disposal
Please abide by national regulations! Dispose of
individual parts, as applicable, depending on their
composition and existing country-specific regula-
tions, e.g. as:
·Electronic waste
·Plastics
·Metals
or engage a certified disposal
company to handle scrapping.
14.4 Service
If questions arise that are not described in this
manual, please contact the manufacturer directly.
The following information is essential for us to be
able to answer any questions you may have:
·Device designation (see rating plate)
·Serial number (see rating plate)
·Software release (see measuring display)
·Measured voltage and supply voltage
·An exact error description.
14.5 Device adjustment
The devices are adjusted by the manufacturer
prior to outbound delivery. No readjustment is
necessary if the environmental conditions are
complied with.
14.7 Firmware update
To perform a firmware update, connect the device
to a computer via Ethernet and access it using the
GridVis® software.
Open the firmware update wizard by clicking on
"Update device" in the "Extras" menu.
Select an appropriate update file and perform the
update.
14.6 Calibration intervals
A recalibration by the manufacturer or an accred-
ited laboratory is recommended after about 5
years.
Fig. Firmware update wizard of the GridVis® software
INFORMATION
A firmware update is
not
possible via the RS-
485 interface.
