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Jabra Enhance Select 50R, User Manual

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Jabra Enhance Select 50R User Manual Download Page 48

Troubleshooting

Issue

Potential cause

Potential solution

Receiver wire
doesn't fit
comfortably

Is the receiver inserted correctly in the ear,
and is the receiver wire length correct?

See "Inserting the receiver dome into your
ear", page 18, or contact Jabra Enhance.
See the back page for contact information.

Feedback or
"whistling"

Is your dome inserted correctly in your
ear?

Put it back in.

Is the volume very loud?

Reduce the volume.

Is the receiver wire broken?

Contact Jabra Enhance for a replacement.

Are you holding an object (e.g., a hat or a
telephone mouthpiece) close to the
hearing aid?

Move your hand away to create more
space between the hearing aid and the
object.

Is your ear full of wax?

Visit your doctor.

48

Summary of Contents for Enhance Select 50R

Page 1: ...ENHANCE SELECT 50 Life is richer when you can hear it User guide Receiver In Ear hearing aids...

Page 2: ...t speech and learning so professional fitting and continuing care are also important WARNING When to See a Doctor If you have any of the problems listed below please see a doctor preferably an ear nos...

Page 3: ...lasting If you re in a loud place you should use the right kind of hearing protection instead of wearing this device In general if you would use ear plugs in a loud place you should remove this devic...

Page 4: ...raining or counseling can help them get more out of their devices If you have hearing loss in both ears you might get more out of using hearing aids in both especially in situations that make you tire...

Page 5: ...7 Ensuring a proper fit of your hearing aid 19 Removing your hearing aids from your ears 21 Using your hearing aids 22 Using a telephone 24 Advanced options 25 Wireless accessories 29 Cleaning and car...

Page 6: ...6...

Page 7: ...abra Enhance Select app Intended use The hearing aid is intended to amplify sound for individuals 18 years of age or older with perceived mild to moderate hearing impairment The device is intended for...

Page 8: ...ries NOTE Advice and tips Date of manufacture Follow instructions for use Logo in blue UDI Unique Device Identification Equipment includes an RF transmitter Do not dispose of electronic devices or bat...

Page 9: ...it See Changing the wax filter page 37 An ear measuring tool for receiver wires See Replacing the receivers page 40 A tool for receiver wire replacement See Replacing the receivers page 40 A kit of ca...

Page 10: ...aid Zinc Air battery model 61 1 Receiver wire 2 Receiver 3 Dome an open dome is shown 4 Push button 5 Microphone inlets 6 Battery compartment 7 Model and serial number in the battery compartment 1 3...

Page 11: ...n domes are available in different sizes Domes are all light grey NOTE Only use domes supplied by Jabra Enhance See Changing your hearing aid domes page 33 for instruction on how to change the domes R...

Page 12: ...optional The sport lock helps keep your hearing aids in place when you are physically active See Mounting a sport lock on the receiver page 43 for instruction on how to mount the sport lock on the re...

Page 13: ...t of the body as the battery can cause serious injuries If a battery has been swallowed or placed inside any part of the body seek immediate medical attention Do not recharge zinc air batteries They m...

Page 14: ...1 Open the battery door with your fingernail Remove the old battery if there is one 2 Remove the packaging and protective foil from the new battery Wait for two minutes while the battery activates 3...

Page 15: ...hen your hearing aids will turn off NOTE Keep extra batteries with you Low battery alert when paired with wireless accessories optional NOTE Your batteries will run out faster when you use wireless fu...

Page 16: ...attery level Signal Hearing aid Remote control Streaming Fully charged P P P Low 4 even tones P P x Depleted 3 even tones and 1 longer tone P x x These will work again when you insert a new battery 16...

Page 17: ...r the other for your right Do not swap them Please pay attention to this when cleaning storing and inserting the hearing aids Left hearing aid blue marking Right hearing aid red marking When you place...

Page 18: ...ld the receiver wire where it bends and gently place push the receiver dome into your ear canal 3 Push the dome far enough into your ear canal so that the receiver wire rests against your head You can...

Page 19: ...hance for further information and ordering See the back page for contact information Ensuring a proper fit of your hearing aid To check if the hearing aid is placed correctly The body of the hearing a...

Page 20: ...ible reasons and solutions If the receiver wire of the hearing aid does not rest against the side of your head try using a smaller dome size See page 33 for dome replacement A different receiver lengt...

Page 21: ...Removing your hearing aids from your ears 1 Lift the hearing aid off your ear 2 Hold the receiver wire with your thumb and index finger where it bends and pull the dome out of your ear canal 21...

Page 22: ...ose the battery door To turn the hearing aid off open the battery door with your fingernail Smart Start Smart Start delays the time before your hearing aid turns on after you close the battery door Wi...

Page 23: ...ess than 1 second To turn the volume down press the button on the left hearing aid for less than 1 second Changing programs Your hearing aids will beep to confirm the change The number of beeps indica...

Page 24: ...u can also try holding the telephone slightly away from the ear Mobile phones Your hearing aids comply with the most stringent Standards of International Electromagnetic Compatibility Any degree of di...

Page 25: ...of compatible devices and operating system requirements Visit jabraenhance com start to learn how to pair your hearing aids to your mobile device and download the Jabra Enhance Select app If your Blue...

Page 26: ...e Services available with your hearing aids you can allow your hearing aids to be adjusted remotely All you need is a compatible mobile device with internet enabled This allows you to Request assistan...

Page 27: ...cation CAUTION When boarding a flight or entering an area where RF transmitters are prohibited wireless functionality must be deactivated NOTE Both hearing aids must be set in Flight mode even with sy...

Page 28: ...n additional 15 seconds after wireless function resumes before opening and closing the battery compartment again for any reason Flight mode will resume if you open and close the battery compartment du...

Page 29: ...udio sources to your hearing aids at a volume that suits you A phone clip streams phone conversations and stereo sound to both hearing aids and doubles as a remote control A wireless microphone It dou...

Page 30: ...tting on cosmetics perfume aftershave hairspray suntan lotion etc These might discolor the hearing aid or get into the hearing aid causing damage Do not immerse your hearing aid in any liquid Keep you...

Page 31: ...ue to humidity or excessive perspiration the use of a drying kit is recommended WARNING Always turn your hearing aids off while cleaning and maintaining them Cleaning tools 1 Soft cloth 2 Brush for cl...

Page 32: ...he bristles on the small brush into the inlets because the microphones may be damaged CAUTION Do not use alcohol or other solvents to clean your hearing aid or the protective coating will be damaged N...

Page 33: ...at fits snugly yet comfortably in the ear canal NOTE Incorrect dome replacement can result in a dome being left in your ear when you remove your hearing aid If you don t feel confident performing this...

Page 34: ...e by pulling it off the receiver and then discard it This may require a bit of force 2 Push the new dome over the ribbed end of the receiver 3 Check that the dome is securely mounted by carefully lift...

Page 35: ...ome follow these instructions 1 Remove the used dome by pulling it off the receiver and then discard it This may require a bit of force 2 Push the largest petal back then press the tulip dome over the...

Page 36: ...mounted by verifying that the collar completely covers the ribbed end of the receiver 4 Push the larger petal toward the receiver This illustration shows a correctly mounted tulip dome Ensure the lar...

Page 37: ...epend on how much wax your ears produce You will need your box of wax filter tools NOTE Hearing aids should not be used without a wax filter installed for any amount of time Using the hearing aid with...

Page 38: ...wax filter case and take out one of the tools Each tool has a small hook removal tip in one end and a new wax filter in the other 3 Insert the removal tip into the used wax filter and then pull the to...

Page 39: ...until the outer ring is touching the sound outlet 3 Pull the tool straight out Your new wax filter will remain in place Re attach your dome or a replacement dome NOTE If you don t feel confident perfo...

Page 40: ...mation The support team will be available to walk you through the measurement procedure which is also described here Determine the length of the receiver wire before ordering 1 Use the ear measuring t...

Page 41: ...er removal tool from your box Start removing the receiver by inserting the tip of the receiver tool into the small hole at the front of the receiver lock 2 Tilt the receiver tool downwards until the l...

Page 42: ...f the hearing aid 5 Push the lock release down until it is flush with the back of the hearing aid 6 The receiver is now attached and ready NOTE If you don t feel confident performing this task please...

Page 43: ...on the receiver with the receiver wire up and the sport lock with the tail pointing down 3 Thread the sport lock over the receiver nozzle on to the body of the receiver 4 Ensure the sport lock is full...

Page 44: ...ARNING Never put a hearing aid battery in your mouth Keep hearing aid batteries away from pets children and people with cognitive intellectual or mental health challenges Never swallow batteries nor p...

Page 45: ...of radiation such as from MRI or CT scanners can affect the settings in your hearing aids causing malfunction and potentially damage to your hearing Other types of radiation such as burglar alarms roo...

Page 46: ...ssories This can cause skin reactions or sharp edges leading to scratches or sores Your two hearing aids may each be programmed differently Do not swap them as this could damage your hearing Your hear...

Page 47: ...onnections Do not restart your hearing aid if requested by someone you don t trust as this may compromise the safety of your device If your device plays the pairing sound at an unexpected time this co...

Page 48: ...Enhance See the back page for contact information Feedback or whistling Is your dome inserted correctly in your ear Put it back in Is the volume very loud Reduce the volume Is the receiver wire broken...

Page 49: ...s the hearing aid need cleaning or is the wax filter clogged Clean your hearing aids and change your wax filters Is your ear full of wax Visit your doctor Sound is distorted spluttering or weak Is the...

Page 50: ...aid on for long periods of time Always turn off your hearing aid when you are not using it e g at night Your batteries will run out faster when you use wireless functions like streaming from your smar...

Page 51: ...d by new products or products manufactured from new or serviceable used parts or repaired using new or refurbished replacement parts The warranty period of hearing aids is designated on your warranty...

Page 52: ...o 43 C 109 F During transport or storage During transport or storage the temperature should not exceed the limit values of 20 C 4 F to 60 C 140 F at a relative humidity of 90 RH non condensing for a l...

Page 53: ...troacoustic testing is performed according to ANSI ASA S3 22 2014 and ANSI CTA 2051 2017 Usability Engineering was performed in compliance with IEC 62366 1 2015 The devices covered in this user guide...

Page 54: ...This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules and ISED rules These limits are designed to provide reasonable prot...

Page 55: ...ith the following regulatory requirements In the US FCC CFR 47 Part 15 subpart C Type designations Hearing aid type designations for models included in this user guide are VER12 02 Q FCC ID X26VER12 0...

Page 56: ...n gain 50 dB SPL input Full on gain 50 dB SPL input Max HFA 58 50 dB Maximum output 90 dB SPL input Max HFA 116 113 dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz 0 3 0 4 0 7 Equivalent input...

Page 57: ...he documentation and or other materials provided with the distribution THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT...

Page 58: ...rds 2023 GN Hearing A S All rights reserved Jabra is a trademark of GN Audio A S Apple the Apple logo iPhone iPad iPod touch are trademarks of Apple Inc registered in the U S and other countries App S...

Page 59: ...Notes 59...

Page 60: ...contact GN Consumer Hearing Corporation dba Jabra Enhance 8001 E Bloomington Freeway Bloomington MN 55420 USA 800 854 2772 support jabraenhance com JabraEnhance com 402302011US 23 08 Rev C Date of is...

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