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User manual

Jabra

Engage 55

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Summary of Contents for Engage 55

Page 1: ...User manual Jabra Engage 55 ...

Page 2: ... 2022 GN Audio A S All rights reserved Jabra is a trademark of GN Audio A S Made in China MODEL WHB050HS WHB051HS END070W DIV050 Declaration of Conformity can be found on www jabra com doc REV A ...

Page 3: ... How to change the convertible headset from right to left 3 5 How to change the convertible headset EarHook 3 6 How to change the convertible headset wearing style 4 How to charge 15 4 1 USB charging 4 2 Using the charging stand optional 5 How to connect 17 5 1 Connect the headset to a computer using the Jabra Link 400 5 2 Manually pair a headset with a Jabra Link 400 5 3 Connect the headset direc...

Page 4: ...overview 8 2 Convertible headset overview 8 3 Call controls 8 4 Status LEDs 8 5 Conference mode 8 6 Multiple call handling 8 7 How to change voice prompt language 8 8 How to reset the headset or Jabra Link 400 9 Change settings using the voice guided settings menu 31 10 Support 33 10 1 FAQ 10 2 How to care for your device 10 3 Replacement accessories ...

Page 5: ... for instant calls Durable USB DECT adapter is designed for portability Lightweight to keep you comfortable all day Adjustable sidetone lets you hear your own voice on calls SafeTone 2 0 for outstanding hearing protection Works with all leading UC and contact center platforms Certified for Microsoft Teams Busylight to prevent interruptions Up to 13 hours battery with easy in call charging Stereo m...

Page 6: ...gage 55 comes with one of three different headset styles stereo mono and convertible 2 1 Stereo variant USB A version Jabra Link 400 USB cable USB C version Jabra Link 400 USB cable Stereo headset Charging stand Optional accessories USB A USB C ...

Page 7: ...7 ENGLISH 2 2 Mono variant USB A version Jabra Link 400 USB cable USB C version Jabra Link 400 USB cable Mono headset Charging stand Optional accessories USB A USB C ...

Page 8: ...ENGLISH 2 3 Convertible variant Headband EarGels Neckband USB A version Jabra Link 400 USB cable USB C version Jabra Link 400 USB cable Convertible headset Charging stand Optional accessories USB A USB C ...

Page 9: ...9 ENGLISH 3 How to wear 3 1 Stereo Mono headset The headset can be worn with the microphone on the left or the right ...

Page 10: ...10 ENGLISH 3 2 Convertible headset The headset can be worn on the left or the right ear 3 3 How to change the convertible headset EarGel size Large Small Large Small ...

Page 11: ...11 ENGLISH 3 4 How to change the convertible headset from right to left R L 1 3 2 4 ...

Page 12: ...12 ENGLISH 3 5 How to change the convertible headset EarHook 1 Adjust the earhook to fit your specific ear shape 2 Place the headset on your ear ...

Page 13: ...13 ENGLISH 3 Point the microphone towards your mouth 4 Ensure the earhook is fitted to the back of your ear without a gap Adjust the earhook if necessary ...

Page 14: ...14 ENGLISH 3 6 How to change the convertible headset wearing style Headband Neckband ...

Page 15: ...k time and the convertible headset offers up to 8 hours 4 1 USB charging Connect the headset to a power supply using the supplied USB cable The status LED on the headset will flash yellow to indicate the headset is charging It takes between 2 5 and 5 hours to fully charge the headset ...

Page 16: ...harge whenever it is docked in a charging stand that is connected to a USB power supply The status LED on the headset and the battery icon on the charging stand will flash yellow to indicate the headset is charging It takes approx 1 5 hours to fully charge the headset ...

Page 17: ...a bundle the headset and the Jabra Link 400 come pre paired Simply plug the Jabra Link 400 into your computer and turn on the headset It may take up to 15 seconds for the headset to be detected by the computer You may need to set the headset as the output and input device in the sound settings on your computer ...

Page 18: ...t press and hold the Call button for 5 seconds 2 Press and hold the Call button on the headset for 4 seconds until the LED flashes blue and you hear a tone The headset is now ready to pair 3 Press and hold the button on the Jabra Link 400 for 1 second to complete the pairing with the headset The LED will turn solid blue when the pairing is complete 4 sec 5 sec 1 sec ...

Page 19: ... Volume up button on the headset while simultaneously plugging the micro USB cable into the headset Once the LED on the headset stops flashing green release the button 3 The headset can now be selected as an audio playback device on the computer When the headset is connected with the USB cable call controls and the Busylight on the headset are not supported ...

Page 20: ...to headset Active call Music playback Microphone muted Call on hold Connected to Microsoft Teams Firmware updating Microsoft Teams notification Incoming call Pairing mode Voice guided settings menu Connected to multiple headsets Conference mode active Microsoft Teams headset variants only ...

Page 21: ...21 ENGLISH 7 Software 7 1 Jabra Direct Jabra Direct is software designed to support manage and enable optimal functionality for your Jabra devices Download via jabra com direct ...

Page 22: ...t is software designed for mass deployment management and analytics of Jabra headset and devices Download via jabra com xpress 7 3 Firmware update Jabra Direct will notify you when firmware is updating or when a firmware update is available ...

Page 23: ... 1 Stereo Mono headset overview Mute button Busylight Volume button Volume button Call button Status and Busylight LED 8 2Convertible headset overview Status and busylight LED Mute button Volume button Volume button Call button ...

Page 24: ...second Power off Press and hold the Call button for 5 seconds Answer call Press the Call button End call Press the Call button Reject call Double press the Call button Put a call on hold Press and hold the Call button for 1 second Resume held call Press and hold the Call button for 1 second ...

Page 25: ... volume down depending on the headset orientation Toggle Busylight Press both Volume buttons at the same time Access the voice guided settings menu Press and hold both Volume buttons at the same time for 2 seconds Mute un mute microphone Press the Mute button stereo mono headset Mute un mute microphone Press the Mute button convertible headset ...

Page 26: ...GLISH 8 4 Status LEDs Busylight Status and Busylight LED Busylight Incoming call Headset powering on Headset powering off Headset fully charged Headset charging Firmware updating DECT pairing DECT connected ...

Page 27: ...ary headset Press the Call button on the primary headset to accept the additional headset to the conference mode The audio will now be shared between the headsets By default the additional headset will be muted 4 Repeat the steps for each additional headset To end the call for all headsets press the Call button on the primary headset Additional headsets can leave the conference mode by pressing th...

Page 28: ...dling Answer incoming call and put current call on hold Press and hold the Call button for 1 second Switch between held call and active call Press and hold the Call button for 1 second Reject incoming call while on a current call Double press the Call button End current call and answer incoming call Press the Call button ...

Page 29: ... hold both Volume buttons for 2 seconds to access the voice guided settings menu The first available setting is the voice prompt language 2 Press the Volume buttons to cycle through the available languages 3 Press the Call button to accept the language 4 Press and hold both Volume buttons for 2 seconds to exit the voice guided settings menu The Jabra Link 400 will reboot and the new setting will b...

Page 30: ...eset using Jabra Direct To manually reset the headset press and hold both the Call button and the Volume up buttons simultaneously The headset must not be connected to the Jabra Link 400 To manually reset the Jabra Link 400 press and hold the button on the adapter while plugging it into a USB port ...

Page 31: ...ice guided settings menu Press and hold both the Volume up and the Volume down buttons simultaneously for 2 seconds Cycle through setting options Press the Volume up or the Volume down button Exit the voice guided settings menu Press and hold both the Volume up and the Volume down buttons simultaneously for 2 seconds Accept setting option Press the Call button to accept the announced setting optio...

Page 32: ...voice prompts on the headset Mute reminder tone Enables a periodic audio reminder when the microphone is muted Busylight Enables the busylight function on the headset Equalizer for calls Select an equalizer setting for calls Sidetone Enables Sidetone for calls Ringtone in headset Enables a ringtone to be played in the headset ...

Page 33: ... F and 113 F Do not store the headset for extended periods of time without recharging the battery max three months If the headset or base becomes dirty it is recommended to clean them with a soft lint free cloth that has been dampened with clean water 10 3Replacement accessories Replacement or additional accessories can be purchased online at jabra com accessories ...

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