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System Operation Manual - E3 Dash

10/29/14

Troubleshooting

Error codes

SYSTEM ERROR CODES

In the event of a system error, these codes will appear on the display.

1

Motor internal error

2

BB sensor error

3

BB sensor short circuit

4

Cadence sensor error

5

Motor speed sensor malfunction

6

Brake lever cut-off sensor malfunction

7

Throttle malfunction

Most of the time, these errors can be resolved easily by checking the wiring connections 

for the affected component. Call EBCC customer service, or see your dealer for more 

information.

Charging issues

ISSUE:

 Charger LED indicator flashes red

LED flashes red after charging for a while:

 

Battery is not responding to charging.

•  The battery voltage is less than 25V, and does not rise above 25V after 30 minutes 

of charging.

•  The battery voltage is between 25V and 30V, and does not rise above 30V after one 

hour of charging.

Solution

 

Reset charging by unplugging the charger from the wall outlet, then 

plugging it back in. If charging fails after a second attempt, the battery 

or charger may need to be replaced. Bring them to your dealer for 

inspection.

 

Battery has not finished charging after 10 hours.

Solution

 

The battery may be damaged and should be inspected by your dealer.

LED flashes red immediately after being plugged in:

 

The polarity between the charger and battery does not match.

Summary of Contents for E3 Dash

Page 1: ...le The owner s manual contains important safety and use information about your bicycle Be sure to read both manuals before riding for the first time or performing any assembly If you did not receive a...

Page 2: ...and off 11 To turn the bike on 11 To turn the bike off 11 Section 4 Riding and use 12 Getting ready to ride 12 Riding the bike 12 Using the motor 12 Assist levels 12 Throttle 12 Cruise control 12 Usi...

Page 3: ...battery in top condition during shipping and storage Before using your bike for the first time you ll need to install the fuse as shown in the diagram above The fuse is in a small plastic bag either...

Page 4: ...battery holder Upper battery holder Overview BATTERY PANEL A Battery power button B Battery level indicator B A Control pad CONTROL PAD BUTTONS A Assist level B Light C Power D Info E Cruise control D...

Page 5: ...G A B DISPLAY FUNCTIONS A Ambient light sensor B Main display area C Speed D Odometer E Distance F Range G Maintenance indicator H Distance unit I Assist level indicator J Cruise control indicator K L...

Page 6: ...6 16 System Operation Manual E3 Dash 10 29 14 Battery charger Wall plug Power cord Power plug Power socket Charging cord LED indicator Charging plug Rear wheel Hub motor Motor connector...

Page 7: ...7 16 System Operation Manual E3 Dash 10 29 14...

Page 8: ...2 110 Kg 242 lbs 1 This bicycle is intended to be used under the guidelines of the stated condition found in the intended use section of your owner s manual Be sure to read this section of the owner s...

Page 9: ...Input voltage 110 240V AC auto sensing Frequency 50 60Hz Input current 2 2A maximum Charging voltage 54 6V DC 48V nominal Charging current 2 0A Full charge duration 4 6 hours Ride performance Top assi...

Page 10: ...display the battery s charge level See Checking the battery s charge level on page 10 If the battery is attached to the bicycle and the bicycle is turned on the battery level indicator on the bike s d...

Page 11: ...re is self testing and calibrating the bike s sensors While this countdown is shown do not step on the pedals The calibration includes setting a zero point for the pedal sensors and any weight on the...

Page 12: ...on the control pad see Control pad functions on page 14 Levels 1 4 are increasing levels of automatic motor assist Level 1 gives the least assistance level 4 gives the most T or throttle only mode di...

Page 13: ...l for more information The display and control pad The display serves both as a cyclecomputer displaying speed and distance information and as an interface to the bike s electrical system The function...

Page 14: ...se the problem See Error codes below Control pad functions The control pad is used to control the various functions of the bike and display The control pad s four buttons perform the following functio...

Page 15: ...r LED indicator flashes red LED flashes red after charging for a while Battery is not responding to charging The battery voltage is less than 25V and does not rise above 25V after 30 minutes of chargi...

Page 16: ...e charger and the battery Solution Check for damage battery charging port charging plug charging cord and power cord There may be an internal problem with the battery or charger Bring them to your dea...

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