29
4 Troubleshooting
4.1 Why is my device no longer speaking?
4.1.1
Check volume
Ensure that the volume is turned up by giving the voice command “set
volume to 15”, which is the maximum level. Additionally, make sure that
audio feedback is on in the Inspire app. If this does not resolve the issue,
restart the Inspire phone.
4.2 Why is my image blurry?
4.2.1
Check brightness
This could be related to brightness and zoom. Try lowering the
brightness on the device itself by giving a voice command “set brightness
to ___” and using a number lower than 8. If looking at an electronic
screen like a computer or TV, it is also helpful to lower the brightness on
that device too.
4.2.2
Adjust focus dials
It might be helpful to use the Welcome screen when adjusting the focus,
and to only adjust the image with one eye at a time.
4.2.3
Clean headset lenses and camera
Use a microfiber cloth and gentle circular motions.
4.2.4
Check zoom
Ensure that you are not too far zoomed in. Try looking at something in
the foreground and allowing the device to focus, then moving the view to
something farther away.
4.3 Why is my Inspire phone not charging?
4.3.1
Check cable connection
You may not have the cable connected to the charger base properly.
Make sure the connection between the phone, charger, and cable is
correct.
