background image

General

Why was the iPort developed?
What is the benefit of the iPort?
Who is iPort – I have never heard of that brand name?
Is iPort a licensee of Apple?
How do I buy an iPort product?
Why does it cost more than an iPod?
Does the iPort charge my iPod?
Does the iPort come in different colors?
What iPod models are supported by the iPort IW/FS models?
Which iPort models can be upgraded?
How do I upgrade them?
How do I control the volume?
Why is the sound out my iPort lower in volume then other sources in my system?
Why does my iPod say ‘Ok to disconnect.’ and displays the iPort logo?
Is the iPod protected from any electrical surges like lightning storms?
Does the iPort allow me to share my music with other iPods?
Does the iPort work in international/overseas markets?
Why is there only a 1 year (residential, interior installations) and 6 month (commercial and all 

exterior installations) warranty?

How do I get tech support and the files for AMX, Crestron and other 3rd party interface 

modules?

What is the purpose of the “Bluetooth/Ethernet” connector port on the backplane board 

inside of the iPort IW and the FS Advanced Connection Box?

Install

What are the dimensions of the iPort IW?
What are the cut-out dimensions required for an iPort IW?
Do you need brackets to install the iPort IW?
Is there a fire-rated enclosure (back can) available for the iPort IW?
Will an iPort IW fit into the same hole as previously cut for the original Sonance iPort product?
What are the reasons for having separate audio and video wall plates?
What is the recommended minimum wire gauge (AWG) to be used when connecting a 

volume control to speakers playing an iPort IW?

iPort FAQ 

5/24/06

Frequently Asked Questions

Summary of Contents for EX-1

Page 1: ...al overseas markets Why is there only a 1 year residential interior installations and 6 month commercial and all exterior installations warranty How do I get tech support and the files for AMX Crestron and other 3rd party interface modules What is the purpose of the Bluetooth Ethernet connector port on the backplane board inside of the iPort IW and the FS Advanced Connection Box Install What are t...

Page 2: ...ort come with a remote control Can learning remotes be programmed to operate an iPod with an iPort Where can I download the iPod IR remote code file What is the difference between the IR functionality of the IW2 FS2 and the IR functionality of iPort IW3 IW4 and IW5 What is the interface capability for iPort with AMX and Crestron What do the AMX and Crestron interface modules allow the user to do W...

Page 3: ... is sold throughout the world via authorized custom audio video installation companies Contact iPort or visit www iportmusic com for more information Why does it cost more than an iPod The iPort consists of a combination of electronic circuits designed to send and receive signals and power over long distances within a home and 4 protection circuits that protect the iPod from power surges Does the ...

Page 4: ...the manual for instruction on how to remove the RS 232 card Is the iPod protected from any electrical surges like lightning storms Yes it has over surge protection built in Does the iPort allow me to share my music with other iPods The iPort only allows the music to be played and distributed to multiple rooms The music content on the iPod is protected Does the iPort work in international overseas ...

Page 5: ...and the FS Advanced Connection Box The Bluetooth Ethernet connector port is for future upgradeability using either the Bluetooth standard or the Ethernet standard to expand the ability to control or integrate the iPort into different systems These modules are still in development iPort FAQ 5 5 24 06 general ...

Page 6: ... to ship later in 2006 it will be available as PN 70040 Will an iPort IW fit into the same hole as previously cut for the original Sonance iPort product Yes provided the hole cut for the original model iPort was not cut larger than the template it came with What are the reasons for having separate audio and video wallplates This provides an installer an option of mounting the audio wallplate at th...

Page 7: ... audio and or video wall plates Cat5 Cat5E or Cat6 can be used to make the connection between the iPort IW and the associated wallplates any eight conductor cable that works with an RJ 45 connector How far can I run the connecting Cat5 wire before needing to add a supplemental power supply Runs up to 250 feet can be made and then either a supplemental power supply would be needed at the iPort loca...

Page 8: ...functionality of iPort IW FS 3 4 and 5 The IW FS2 only allows IR control through the IR receiver located on the front of the unit The IW FS 3 4 and 5 allow IR control through both the IR receiver located on the front and through a second 3 5mm IR input located on the audio wallplate or Advanced Connection Box If you have an IW FS 2 and would like to add the second 3 5mm IR input this can be achiev...

Page 9: ... and will read OK to Disconnect in this mode you will not be able to control the iPod from the iPod click wheel and will only accept a limited number of IR codes i e Play Pause Next and Previous All control is now allowed only through the control system The video output of the iPod is also turned off when controlling the iPod via RS 232 What is iPod metadata Metadata is information that is viewed ...

Reviews: