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Your Communications Solution 

Speed Dial/Directory

Fixed 
Buttons

Navigation 
Key

Flexible 
Buttons

Soft Keys

OK Key

Ring/Message 

Indicator

LCD Display

Handset

Speaker

Dial Pad 

Buttons

Speaker 

Button

Volume 

Button

Answering an Incoming Call

Lift the handset. To answer a call on another extension, press the flashing flex key and then lift the 
handset.

Making an External Call

Lift the handset and press a free flex key allocated to a line, or the 9 key to pick up an outside line. 
Once you have the outside line, dial your number. 

Making an Internal Call

Lift the handset. Dial the extension number or press the flex key assigned to the contact.

Rejecting a Call

Press the 

DND

 button when a call comes in.

Call Pick Up

Lift the handset and dial 566 to pick up any handset in your group, or dial *77 and the station 
number to pick up a handset that’s not in your group.

Placing a call on hold

Press the 

HOLD

 button. To reconnect the call, press the 

HOLD

 button again to reconnect the call.

•  Fixed Buttons

•  MSG:

 Accesses message boxes 

•  Mute:

 Mute the call so that the caller  

cannot hear your voice.

•  Headset (icon):

 If a headset is plugged in 

this button allows you to toggle between the 

headset and handset.

•  Dir: 

Assign or use assigned station speed dial 

numbers. 

•  Trans:

 Transfer the current active call or 

access the Program menu while the phone is 

idle.

•  DND (Do-Not-Disturb):

 Blocks incoming calls. 

You can also activate Do-Not-Disturb while the 

phone is ringing - this terminates the call and 

the caller will get a busy tone.

•  Hold: 

Place a call on hold – the caller will 

receive on-hold music or comfort tones.

•  Menu button: 

Access the settings for your 

phone, such as changing the font and display or 

changing configuration.

•  Volume button:

 Adjust the Ring, Headset, 

Handset, and Speaker volume.

•  Speaker button:

 Toggle the speakerphone On 

and Off during a call. The button will automatically 

illuminate when the phone is in menu mode.

•  Flexible buttons:

 A line or feature can be 

assigned to these buttons.

•  LCD screen:

 Phone interface for status, dialing 

directories, and text message information.

•  Soft Keys: 

These buttons are interactive and 

have a changing function based on the phone’s 

status.

Phone Guide

Fixed 

Buttons

Menu 

Button

Ericsson-LG Enterprise iPECS 

1010i Handset Key Features Guide 

Dealing with calls

Quick access call tools

Press the 

Directory

 button and then enter first character(s) of the name you wish to find.  Press the 

key with the letter you require 1-4 times e.g. for the letter K press 5 twice (1 press = J, 2 =K, 3=L).

Press 

OK

 and then use the navigation key to scroll to the entry you require.  Press OK to dial the 

number or ‘Send’ from the appropriate Soft key.

Redialling a number

Call Log

List of phone numbers called and 
received

 Press the 

LOG

 soft key. Scroll through the list using the Navigation buttons.

To redial a number press the

 SEND

 soft key

To find out information on the call press the 

DETAIL

 soft key. Press 

BACK

 to exit.

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