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User Guide

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Summary of Contents for AP375

Page 1: ...1 1 User Guide OXKRKYY IIKYY 6UOTZ 6...

Page 2: ...r written permission of IP COM Networks Co Ltd Disclaimer Pictures images and product specifications herein are for references only To improve internal design operational function and or reliability I...

Page 3: ...portance or special interest Ignoring this type of note may result in ineffective configurations loss of data or damage to device This format is used to highlight a procedure that will save time or re...

Page 4: ...ss Internet Service Provider WPS WiFi Protected Setup Additional Information For more information search this product model on our website at http www ip com com cn Technical Support If you need more...

Page 5: ...AP 8 Web UI Layout 8 Common Buttons 9 Quick Setup 10 Overview 10 Quick Setup 11 AP Mode 11 AP Client Mode 12 Status 14 System Status 14 Wireless Status 15 Traffic Statistics 16 Wireless Clients 16 Net...

Page 6: ...ring the Broadcast Data Filter 64 QVLAN 65 Overview 65 Configuring the QVLAN Function 65 Example of Configuring QVLAN Settings 67 Firewall 70 URL Filter 70 Overview 70 Configuring the URL Filter 70 Ap...

Page 7: ...Cloud Deployment Mode 85 Tools 89 Firmware Upgrade 89 Time Date 90 System Time 90 Login Timeout 91 Logs 92 View Logs 92 Log Setup 93 Configuration 95 Backup and Restore 95 Restore to Factory Default...

Page 8: ...COM AP controller It can be mounted onto ceiling making it perfect for wireless coverage in crowded areas such as meeting rooms classrooms exhibition centers Features Radio 1 2 4 GHz 300 Mbps Radio 2...

Page 9: ...Blinking in green RF band 1 is transmitting or receiving data Off The power supply is faulty RF band 1 is disabled the LED indicator has been turned off or the AP is faulty Radio2 and Radio3 RF band 2...

Page 10: ...tor or a PoE switch compliant with the IEEE 802 3at standard LAN port This 10 100 1000 Mbps auto negotiation port is used to connect to switches computers and other devices Reset button After the AP i...

Page 11: ...4 The label is described as follows 1 Default IP address of the AP You can use this IP address to log in to the web UI of the AP 2 Default user name and password of the web UI of the AP Label...

Page 12: ...s about how to manage the AP using an AP controller refer to the user guide for the AP controller available at www ip com com cn Managing the AP using the web UI of the AP If you need to install only...

Page 13: ...ter to the AP or the switch connected to the AP 2 Set IP address of your local area connection to 192 168 0 X X 2 253 and Subnet mask to 255 255 255 0 3 Start a web browser on the computer enter the m...

Page 14: ...7 End 4UZK If this page is not displayed refer to Q1 in FAQ You can now start configuring the AP...

Page 15: ...ge area and configuration area See the following figure 4UZK The functions and parameters dimmed on the web UI indicates that they are not supported by the AP or cannot be changed in the current confi...

Page 16: ...date the content of the current page Save It is used to save the configuration on the current page and enable the configuration to take effect Restore It is used to change the current configuration on...

Page 17: ...ode AP mode By default the AP works in this mode In this mode the AP connects to the internet using an Ethernet cable and converts wired signals into wireless signals to provide wireless network cover...

Page 18: ...you want to set such as Radio 1 2 4 GHz 3 Set Mode to AP Mode 4 Change the primary SSID of the selected RF band in the SSID text box 5 Select a security mode from the Security Mode drop down list box...

Page 19: ...ration you can select the SSID on your wireless devices such as smart phones and enter your wireless network password to connect to the wireless network of the AP and access the internet through the A...

Page 20: ...word to the IP address port number and password of the RADIUS server 8 Click Save End After the configuration you can select the SSID on your wireless devices such as smart phones and enter your wirel...

Page 21: ...ge or on the SNMP page System Time It specifies the current system time of the AP Up Time It specifies the time that has elapsed since the AP was started last time Number of Wireless Clients It specif...

Page 22: ...atus The access the page choose Status Wireless Status This page displays general RF status and SSID status of the AP By default the page displays the RF status of RF band 1 To view the RF status of R...

Page 23: ...ifies the physical addresses corresponding to the SSIDs Working Status It specifies whether an SSID is enabled Security Mode It specifies the security modes corresponding to SSIDs Traffic Statistics T...

Page 24: ...ng to the primary SSID of RF band 1 of the AP To view the wireless client connection information of an SSID of an RF band perform the following procedure 1 Choose Status Wireless Clients 2 Select the...

Page 25: ...XXXXXX indicates the last 6 characters of this MAC address Address Mode It specifies the IP address obtaining mode of the AP The default option is Static IP Static IP It indicates that the IP address...

Page 26: ...r is available enter the additional IP address in this field Device Name It specifies the name of the AP The default name is AP375 You are recommended to change the device name so that you can quickly...

Page 27: ...ess subnet mask gateway IP address primary DNS server IP address and secondary DNS server IP address from a DHCP server in the network If a large number of APs are deployed you can adopt this mode to...

Page 28: ...e network segment Configuring the DHCP Server 1 Choose Network DHCP Server 2 Set the parameters 3 Click Save End Parameter description Parameter Description DHCP Server It specifies whether to enable...

Page 29: ...gment where the client resides the data from and to the client must be forwarded by a gateway Generally the IP address of the gateway is the LAN IP address of the router in your LAN Primary DNS Server...

Page 30: ...23 You can click Refresh to view the latest client information...

Page 31: ...nction for wired networks It isolates the wireless clients connected to the same wireless network corresponding to an SSID so that the wireless clients can access only the wired network connected to t...

Page 32: ...nly 54 Mbps Therefore this security mode is not recommended WPA PSK WPA2 PSK and Mixed WPA WPA2 PSK Mixed WPA WPA2 PSK indicates that wireless clients can connect to a wireless network using either WP...

Page 33: ...eeded Broadcast SSID It specifies whether to broadcast the selected SSID Enable It indicates that the AP broadcasts the selected SSID In this case nearby wireless clients can detect the SSID Disable I...

Page 34: ...t specifies the encoding format of Chinese characters in an SSID This parameter takes effect only if the SSID contains Chinese characters The default value is UTF8 If 2 or more SSIDs of the AP are ena...

Page 35: ...t is required if the Open or Shared option is selected It allows 5 or 13 ASCII characters in a WEP key Hex It is required if the Open or Shared option is selected It allows 10 or 26 hexadecimal charac...

Page 36: ...de The WPA and WPA2 options are available for network protection with a RADIUS server WPA It indicates that wireless clients can connect to the wireless network corresponding to the selected SSID usin...

Page 37: ...l lounge guests can connect to the wireless network without a password and access the internet through the wireless network Configuration procedure Assume that the second SSID of RF band 1 of the AP i...

Page 38: ...d Setting Up a Wireless Network Encrypted Using WPA PSK WPA2 PSK or Mixed WPA WPA2 PSK Networking requirement An enterprise wireless network with a certain level of security must be set up through a s...

Page 39: ...e 5 Set Security Mode to WPA2 PSK and Cipher Type to AES 6 Set Key to 87654321 7 Click Save End Verification Verify that wireless devices can connect to the Office wireless network with the password 8...

Page 40: ...t the second SSID of RF band 1 of the AP is used 1 Choose Wireless SSID Setup 2 Select the second SSID from the SSID drop down list box 3 Select the Enable check box 4 Change the value of the SSID tex...

Page 41: ...figure the RADIUS server 1 Configure a RADIUS client In the Computer Management dialog box double click Internet Authentication Service right click RADIUS Clients and choose New RADIUS Client Enter a...

Page 42: ...nd Confirm shared secret text boxes and click Finish 2 Configure a remote access policy Right click Remote Access Policies and choose New Remote Access Policy IP address of the AP Password same as tha...

Page 43: ...36 In the New Remote Access Policy Wizard dialog box that appears click Next Enter a policy name and click Next...

Page 44: ...37 Select Ethernet and click Next Select Group and click Add Enter 802 1x in the Enter the object names to select text box click Check Names and click OK...

Page 45: ...tected EAP PEAP and click Next Click Finish The remote access policy is created Right click root and choose Properties Select Grant remote access permission select NAS Port Type matches Ethernet AND a...

Page 46: ...39 Select Wireless Other click Add and click OK Click Edit Profile click the Authentication tab configure settings as shown in the following figure and click OK...

Page 47: ...eate a user and add the user to group 802 1x 3 Configure your wireless device 4UZK Windows 7 is taken as an example to describe the procedure 1 Choose Start Control Panel click Network and Internet cl...

Page 48: ...Click Add 3 Click Manually create a network profile 4 Enter wireless network information select Connect even if the network is not broadcasting and click Next 9GSK GY ZNK YKI XOZ_ SUJK UL ZNK 99 UL Z...

Page 49: ...42 5 Click Change connection settings 6 Click the Security tab select Microsoft Protected EAP PEAP and click Settings 7 Deselect Validate server certificate and click Configure...

Page 50: ...43 8 Deselect Automatically use my Windows logon name and password and domain if any and click OK 9 Return to the Security tab page and click Advanced settings...

Page 51: ...44 10 Select User or computer authentication and click OK...

Page 52: ...45 11 Click Close...

Page 53: ...right corner of the desktop and choose the wireless network of the AP such as hot_spot in this example 13 In the Windows Security dialog box that appears enter the user name and password set on the RA...

Page 54: ...wo or more identical RF bands wireless clients may not be evenly connected to the RF bands resulting in traffic imbalance between the RF bands Client load balancing appropriately achieve balance betwe...

Page 55: ...ed Generally you only need to change the Enable Wireless Channel and TX Power settings 4 Click Save End Parameter description Note Client load balancing is applicable only when the AP has multiple ide...

Page 56: ...c can connect to the wireless networks corresponding to the RF band of the AP 11a n The RF band works in 802 11a n mode and only wireless devices working at 5 GHz and compliant with 802 11a or 802 11n...

Page 57: ...RF band of the AP with different SSIDs Disable It indicates that the wireless clients connected to the AP with different SSIDs can communicate with each other Enable It indicates that the wireless cli...

Page 58: ...nt application scenarios and help customers set up optimum wireless services IP COM provides a series of performance optimization parameters 5GHZ SSID priority The 2 4 GHz band is more widely used for...

Page 59: ...high frequency use efficiency but has less time to access the air interface On the contrary low speed clients has low transmission capability and low frequency use efficiency but has more time to acce...

Page 60: ...Capacity oriented for a scenario with a high AP density Signal Reception In a scenario with a common AP density a small number of APs are deployed and successful AP connection by clients must be ensur...

Page 61: ...the threshold to reduce the number of acknowledgement times so as to increase the frame throughput RTS Threshold It specifies the frame length threshold for triggering the RTS CTS mechanism If a fram...

Page 62: ...ption It specifies the signal reception mode for a specific scenario Coverage oriented This mode enables more wireless devices to connect to the AP in an area with low AP density Capacity oriented Thi...

Page 63: ...sed channel as the operating channel of the AP for better wireless transmission efficiency Rogue AP detection This function enables you to detect the wireless signals near the AP including information...

Page 64: ...nit is dBm Channel Utilization It specifies the use rate of a specific channel A channel use rate from 0 50 is displayed in green which indicates that the channel is idle A channel use rate from 50 80...

Page 65: ...Access EDCA It is a channel competition mechanism to ensure that packets with higher priorities are assigned more bandwidth and transmitted earlier Access Category AC AC The WMM mechanism divides WLAN...

Page 66: ...Opportunity TXOP It specifies the maximum channel use duration after successful channel contention The duration increases along with this value The value 0 indicates that a device can send only one p...

Page 67: ...lect a mode according to the number of users concurrently connected to the AP Optimized For Throughput Concurrent Users 10 If 10 or less clients are connected to the AP you are recommended to select t...

Page 68: ...ireless devices with the specified MAC addresses cannot access the wireless networks of the AP Configuring Access Control 1 Choose Wireless Access Control 2 Click the tab of the RF band on which acces...

Page 69: ...rdering corresponding to RF band 2 for placing orders The AP must be configured to allow only ordering devices to connect to the wireless network corresponding to the SSID You can use the access contr...

Page 70: ...er This function enables you to filter wireless clients by type A filtered client can connect to the wireless network of the AP but cannot access the internet Filter Broadcast Data By default the AP f...

Page 71: ...s running an iOS operation system such as iPhone and iPad WPHONE It indicates the wireless clients running a WPhone operating system Windows It indicates the wireless clients running a Windows operati...

Page 72: ...is filtered Partially Filtered excluding ARP It indicates that all broadcast or multicast data other than ARP broadcast data is filtered QVLAN Overview The AP supports 802 1Q VLANs and is applicable i...

Page 73: ...io 3 SSID It specifies the currently enabled SSIDs corresponding to the RF bands of the AP VLAN ID It specifies VLAN IDs corresponding to SSIDs The default value is 1000 The value range is 1 to 4094 A...

Page 74: ...e internet and LAN Assumption Assume that RF band 1 is used the SSID of the wireless network for guests is internet the SSID of the wireless network for employees is oa and the SSID of the wireless ne...

Page 75: ...AP can access the internet the router and internal server must support the QVLAN function and configured with QVLAN settings The following provides configuration details Router Port Connected To Acces...

Page 76: ...69 connected to the wireless network VIP can access both the internet and LAN...

Page 77: ...By default the AP provides five website categories You can define categories as required By default URL filter function is disabled Configuring the URL Filter 1 Choose Firewall URL Filter 2 Set URL Fi...

Page 78: ...It is used to cancel creation of a website category It is used to delete a user defined website category New URL Sets It is used to create a website category Item Description It specifies the name of...

Page 79: ...re enabled this function prevents a low priority network such as the guest network or user from using excessive bandwidth which significantly reduces the bandwidth available to other networks and clie...

Page 80: ...e traffic control function is disabled Manual It indicates that manual traffic control is implemented Smart It indicates that automatic traffic control is implemented Select enabled SSID It specifies...

Page 81: ...less coverage Each AP is configured with 2 SSIDs One of the SSID is used for the owner network and named VIP and the other SSID is used for the guest network and named Mall Each AP has a bandwidth of...

Page 82: ...ct enabled SSID to Radio1 VIP 3 Set Max Upload Rate and Max Download Rate of Radio 1 VIP to 6 Mb s 4 Set Max Upload Rate and Max Download Rate of User Rate to 1 Mb s 3 Set the traffic control rule par...

Page 83: ...76 End...

Page 84: ...gement server or an application that implements management functions in a network device SNMP agent It is a software module in a managed device The module is used to manage data about the device and r...

Page 85: ...ns than SNMP V1 Compared with SNMP V1 SNMP V2C supports more operations GetBulk and InformRequest and data types such as Counter64 and provides more error codes for better distinguishing errors MIB In...

Page 86: ...e AP when managing the AP using SNMP Location It specifies the location where the AP is used Read Community It specifies the read password shared between SNMP managers and this SNMP agent The default...

Page 87: ...MP parameters 4 Click Save 2 Configure the NMS On an NMS that uses SNMP V1 or SNMP V2C set the read community to Tom and read write community to Tom123 For details about how to configure the NMS refer...

Page 88: ...small area you are recommended to select the local deployment mode which uses a local AC in Sub AC mode to manage the APs in a centralized manner The following figure shows the topology for the local...

Page 89: ...Configuring Local Deployment Mode 1 Choose Deployment and select Local 2 Click Save End Configuring Cloud Deployment Mode 1 Choose Deployment and select Cloud 2 Set related parameters including Devic...

Page 90: ...AP remotely Cloud AC Address It specifies the WAN IP address of the router to which the cloud AC connects or the domain name to which the WAN IP address is bound Cloud AC Manage Port It specifies the...

Page 91: ...configuration of the AP controller End Verification Log in to the web UI of AC2000 and access the Manage AP page to verify that all APs are online You can use AC2000 to manage the APs in a centralized...

Page 92: ...g Solution IP COM AC2000 and AP375 are used to address the requirement as follows The HQ is deployed with one AC2000 working in Cloud AC mode to manage all the APs at the restaurants in a centralized...

Page 93: ...anage Port to the TCP port provided by the router which is 8888 in this example d Set Firmware Upgrade Port to the UDP port provided by the router which is 8899 in this example e Click OK f Wait for A...

Page 94: ...o the WAN IP address of the router connected to AC2000 which is 202 105 11 22 in this example e Set Cloud AC Manage Port to the port number specified by Manage Port of AC2000 which is 8888 in this exa...

Page 95: ...that all APs are online You can use AC2000 to manage the APs in a centralized manner 4UZK After the AP controller takes control over the APs it changes the IP addresses of the APs To log in to the we...

Page 96: ...http www ip com com cn to your local computer and decompress the package 2 Log in to the web UI of the AP and choose Tools Maintenance 3 Click Browse and choose the AP upgrade file 4 Click Upgrade En...

Page 97: ...ronizes its system time with a time server of the internet This enables the AP to automatically correct its system time after being connected to the internet To connect the AP to the internet choose N...

Page 98: ...chronize the system time of the AP with the system time ensure that it is correct of the computer being used to manage the AP 3 Click Save End Login Timeout If you log in to the web UI of the AP and p...

Page 99: ...to the logs during troubleshooting To access the page choose Tools Logs To ensure that the logs are recorded correctly verify the system time of the AP You can correct the system time of the AP by ch...

Page 100: ...er of logs to be displayed and configure log servers Setting the Number of Logs to Be Displayed By default the AP can display a maximum of 150 logs on the View Logs page You can change the number as r...

Page 101: ...ick Log Setup 2 Click Add 3 Set parameters as follows 1 Set Log Server IP to the IP address of the log server 2 Set Log Server Port to the UDP port number used to send and receive system logs The defa...

Page 102: ...AP to a local computer The restoration function enables you to restore the AP to a previous configuration If the AP enters the optimum condition after you greatly change the configuration of the AP yo...

Page 103: ...your configuration is lost Therefore you need to reconfigure the AP to connect to the internet Restore the factory settings of the AP only when necessary To prevent AP damages ensure that the power su...

Page 104: ...tor account are admin Both the user name and password of the user account are user Enable It specifies whether an account is enabled The administrator account is always enabled The user account is ena...

Page 105: ...enter ping www baidu com 3 Click Ping End The diagnosis result will be displayed in a few seconds in the black text box below the Please enter text box See the following figure Reboot This module enab...

Page 106: ...er a long AP uptime The AP can reboot As intervals In this mode the AP reboots at the interval that you specify The interval can be less than 24 hours As Scheduled In this mode the AP reboots regularl...

Page 107: ...ed 1 Choose Tools Reboot and click the Time Reboot tab 2 Select the Enable Auto Reboot check box 3 Set AUTO Reboot Type to As Scheduled 4 Select the day or days when the AP reboots 5 Set the time when...

Page 108: ...ork fails the AP as well as the wireless clients connected to the AP cannot access the upstream network If uplink detection is enabled the AP regularly pings specified hosts through the LAN0 port If a...

Page 109: ...ck box of Uplink Detection 3 Set Ping Host1 or Ping Host2 to the IP address of the host to be pinged through the AP such as the IP address of the switch or router directly connected to the AP 4 Set Pi...

Page 110: ...ed the IP address of the AP change the IP address of your computer to another IP address that belongs to the same network segment as the new IP address of the AP and log in again using the new IP addr...

Page 111: ...age A5 Check the following items Verify that the IP address of the computer is not used by another device on your LAN The default IP address of the AP is 192 168 0 254 Verify that the static IP addres...

Page 112: ...characters of the MAC address of the LAN ports of the AP or the last 6 characters plus 1 to 7 By default the first SSID is enabled and the other SSIDs are disabled Radio 2 The AP allows 4 SSIDs The S...

Page 113: ...tion Disable Client Load Balancing Enable Client Load Balancing Threshold 5 Client Load Balancing Offset 5 Available only for RF band 3 Radio Optimizing Beacon Interval 100ms Fragment Threshold 2346 R...

Page 114: ...sable QVLAN Enable Deselected Manage VLAN 1 PVID 1 Trunk Port port 0 VLAN ID of Wired LAN Port 1 VLAN ID of SSID 1000 Firewall URL Filter Disable App Filter Disable Traffic Control Disable SNMP Disabl...

Page 115: ...To avoid unnecessary radiation interference it is recommended to use a shielded RJ45 cable Declaration of Conformity Hereby IP COM Networks Co Ltd declares that the radio equipment type AP375 is in co...

Page 116: ...Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interfe...

Page 117: ...his means that this product must be handled pursuant to European directive 2012 19 EU in order to be recycled or dismantled to minimize its impact on the environment User has the choice to give his pr...

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