120-00012
GasD 8000 Series User Manual
12/14/2020
30
Section 8 - Troubleshooting
The chart below addresses common troubleshooting issues and provides probable
causes and corrective actions to take. Always consult with the
INTERSCAN
service
department
for problems not on this list or if suggested corrective actions fail to address
the problem.
Symptom
Probably cause / Corrective action
No response to gas
•
Check all connection points in the probe lead to ensure there are no leaks or
blockages.
•
Unit may require calibration.
Unit will not power up
•
Batteries may need charging. Use the charger cable to connect the wall
charger to the charging port on the unit. The display should indicate charging
in progress.
•
Eject the SD card and/or remove the mini USB cable from the USB port and
re-attempt power up. Re-insert the SD card or re-connect the USB cable after
successful power up.
Trouble with menu
navigation or
powering down
•
Should the instrument “lock up” or if menu navigation functionality is
compromised, the user can perform an emergency shutdown by pressing
and holding the
POWER
button for 10 seconds to power the unit down from
any screen.
This should only be done if normal MAIN MENU screen power
down is not possible.
