10
Voice messaging
When used behind a PABX, this telephone will respond to voice messaging
systems on many PABX types, giving a visual signal of a message waiting. Your
telephone manager will be aware of which system is relevant to your organisation
and will adjust or advise you on the adjustment of your telephone accordingly.
This adjustment is carried out by means of a switch, labelled N/S2/S1 , located
next to the recall switch, mentioned above. As supplied, the telephone is set to
the N (normal) position. Under no circumstances should this Voice Messaging
Switch (
Figure 4&5
) be set at the S1 or S2 without the approval of your
telecoms manager. In either of the S positions, the telephone must NOT be
connected directly to a public network line.
(Technical note : S1 and S2 are for reverse polarity messaging systems. With
such a system in use, if the telephone does not respond in the S1 position,
switch it to the S2 position and it should then respond.
Some PABX’s require a certain level of software and/or hardware within the
switch. If your telephone appears not to work, make sure that you have the
correct software/hardware installed).
6. Maintenance and Problem Solving
Your telephone is a precision electronic instrument. Avoid rough handling and
extreme temperatures. Use a mild detergent and a damp cloth when cleaning.
Never use a stronger cleaner.
If your telephone does not appear to be working correctly, please check the
following :
No Dialling tone - Is phone cord properly connected to the wall socket ?
Will not ring
- ringer switch is set to off ?
- REN number may exceed 4, for all telephones connected to
the line. Disconnect a phone until the number is below 4.
If there are still problems, and you have more than one telephone: