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Page 18 

TROUBLESHOOTING 

Before calling for service, try the suggestions below to see whether you can solve your problem without outside help. 

 

Air conditioner will not operate 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1. 

The power supply cord is unplugged. 

Plug into 

a grounded 3 prong outlet. See “Electrical 
Requirements”. 

 
2. 

The power supply cord has tripped (Reset 
button has popped out).

 Press and release 

RESET (listen for click; Reset button will latch and 
remain in) to resume operation. 

 
3. 

A household fuse has blown, or a circuit 
breaker has tripped. 

Replace the fuse or reset 

the circuit breaker. If the problem continues, call 
an electrician. See “Electrical Requirements”. 

 
4. 

Depending on model, the Power button has 
not been pressed or the Fan control is turned 
to OFF.

 Press POWER or turn the Fan control to 

an active setting. 

 
5. 

The local power has failed. 

Wait for power to be 

restored. 

 

Air conditioner blows fuses or trips circuit 

breakers 

 
Too many appliances are being used on the same 
circuit.

 Unplug or relocate appliances that share the 

same circuit. 
 

Time-delay fuse or circuit breaker of the wrong 
capacity is being used.

 Replace with a time-delay 

fuse or circuit breaker of the correct capacity. See 
“Electrical Requirements”. 
 

An extension cord is being used.

 Do not use an 

extension cord with this or any other appliance. 
 

You are trying to restart the air conditioner too 
soon after turning the unit off. 

Wait at least 3 

minutes after turning the unit off before trying to restart 
the air conditioner. 

 

Air conditioner power supply cord trips 

(Reset button pops out) 

 

Disturbances in your electrical current can trip 
(Reset button will pop out) the power supply cord.

 

Press and release RESET (listen for click; Reset 
button will latch and remain in) to resume operation. 
 

Electrical overloading, overheating, pinched cord 
can trip (Reset button will pop out) the power 
supply cord. 

After correcting the problem, press and release 
RESET (listen for click; Reset button will latch and 
remain in) to resume operation. 
 

NOTE:

 a damaged power supply cord must be 

replaced with a new power supply cord obtained from 
the product manufacturer and must not be repaired. 

 

Air conditioner runs too long 

 

The current air conditioner replaced an older 
model.

 The use of more efficient components may 

cause the air conditioner to run longer than an older 
model, but the total energy consumption will be less. 
Newer air conditioners do not emit the blast of cold air 
you may be accustomed to from older units, but this is 
not an indication of lesser cooling capacity or 
efficiency. Refer to the efficiency rating (EER) and 
capacity rating (in BTU/hr.) marked on the air 
conditioner. 
 

The air conditioner is in a heavily occupied room, 
or heat-producing appliances are in use in the 
room. 

Use exhaust vent fans while cooking or bathing 

and try not to use heat producing appliances during 
the hottest part of the day. A higher capacity air 
conditioner may be required, depending on the size of 
the room being cooled. 
 

NOTE

: See error codes on page 10. 

 
 
 

Summary of Contents for STW410AYX

Page 1: ...NUAL 950 0184 revB 3 12 2014 FOR MODELS COOLING CAPACITY HEATING CAPACITY TTW48A115X STW48AYX 8 000 N A TTW410A115X STW410AYX 10 000 N A TTW412A115X STW412AYX 12 000 N A TTW412A230X STW412AZX 11700 12...

Page 2: ...es described in this manual but will not affect proper operations and usage Please read carefully the sections corresponding to the specific model you have and keep the manual in a safe place for refe...

Page 3: ...isting practices but should be considered as supplemental information Transportation Damage The carton should be checked upon arrival for any external damage If damage is found immediately contact sel...

Page 4: ...o turn the unit on or off Always make sure the RESET button is pushed in for correct operation The power supply must be replaced if it fails reset when either the TEST button is pushed or it cannot be...

Page 5: ...t be in structurally sound and have a rear grille that securely attaches to sleeve Wall sleeve 4230050 is not shipped with chassis and must be purchased separately CAUTION When installation is complet...

Page 6: ...mmet mounted compressor These grommets are factory set and require no adjustment Check for obstruction to air flow correct if necessary The unit must be located where curtains furniture trees or other...

Page 7: ...evious directions are the preferred way to mount the new rear grill The unit performance is slightly better and the possibility of draughts is reduced Another option is direct mounting of the grille t...

Page 8: ...84 long stuffer seal foam insulation between the wall sleeve and the unit 2 Assemble the trim frame by inserting top and bottom pieces into side pieces and snapping into place 3 Pull cord through tri...

Page 9: ...panel and remote as shown below and all its functions then follow the symbol for the functions you desire The air conditioner can be controlled by the remote control or the control panel Cooling Only...

Page 10: ...button is pressed the fan speed mode is shifted If the DRY mode is selected the fan will operate in Low speed Heat Mode Heat Model Only Press the Mode button to select heat function Press Up or Down...

Page 11: ...ale air Fan speed is selectable Auto High Med and Low The Fan only function will display the actual room temperature In other modes the set point is displayed If the Fan Auto is selected the temperatu...

Page 12: ...r setting to 0 0 will cancel the Auto Start Stop timed program CHECK FILTER FEATURE This feature is a reminder to clean the Air Filter for more efficient operation The LED light will illuminate after...

Page 13: ...ealer Replacing Batteries The remote control is powered by two AAA alkaline batteries housed in the back of the remote Do not use rechargeable batteries 1 Remove the cover by pressing down and sliding...

Page 14: ...Press this button and the system will automatically shift to COOL operation with auto fan speed The setting temperature is 80 F and the timer setting program will be cancelled SLEEP button Press this...

Page 15: ...s selected the temperature is automatically set to 75 F The fan speed will decrease as the room temperature approaches set point Auto operation Ensure the unit is plugged in and power is on 1 Press th...

Page 16: ...ion Press this button to activate the SLEEP mode This function is available on COOL HEAT or AUTO mode only and maintains the most comfortable temperature for you In this mode the selected temperature...

Page 17: ...ir conditioner Timer operation Combined Setting both ON and OFF timers simultaneously AUTO STOP AUTO START On Stop Start operation This feature is useful when you want to stop the air conditioner afte...

Page 18: ...tioner will not operate properly Air Directional Louvers NORMAL SOUNDS When your air conditioner is operating normally you may hear sounds such as Droplets of water hitting the condenser causing a pin...

Page 19: ...s very dirty wash it in warm water with a mild detergent Do not wash air filter in the dishwasher or use any chemical cleaners Air dry filter completely before replacing to ensure maximum efficiency C...

Page 20: ...nutes after turning the unit off before trying to restart the air conditioner Air conditioner power supply cord trips Reset button pops out Disturbances in your electrical current can trip Reset butto...

Page 21: ...to the outside are open Close all windows and doors The Vent control is set to open on some models Push the Vent control to CLOSED for maximum cooling and or heating The temperature set point or Ther...

Page 22: ...Minimum Circuit Breaker Size 15 A 15 A 15 A 15 A 20 A Minimum Circuit Capacity 15 A 15 A 15 A 15 A 20 A Refrigerant Charge R410a oz 12 7 14 81 19 8 17 64 16 93 Design Pressure High 520 PSIG 520 PSIG 5...

Page 23: ...ee replacement of defective parts only Labor and Refrigerant are not covered under this warranty Replacement as a result of normal wear or mishandling is not covered under this warranty Additional cla...

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