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Intermec EasyCoder 3400e User Manual Download Page 37

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39

  Operating the Printer

2-5

2

Using the Feed/Pause Button

The Feed/Pause button, located on the front of the printer, performs these functions
depending on the mode of the printer:

Printer Mode

You Want To

What to Do

Idle

Feed out one label or a
minimum specified amount
of media.

Press and release the Feed/Pause button.

Continuously feed media.

Press and hold the Feed/Pause button. When
you release the button, the media stops
feeding.

Take the printer offline.

Press the Feed/Pause button twice. Press the
button again to bring the printer online.

Printing

Pause the printer.

Press and release the Feed/Pause button.
Press and release the button again to resume
printing.

Cancel the current print
job.

Press and hold the Feed/Pause button until
the printer stops printing.

Powered on for
the first time

Print the hardware
configuration label.

Press and hold the Feed/Pause button. See
“Printing the Hardware Configuration Test
Label” in Chapter 1 for more information.

Summary of Contents for EasyCoder 3400e

Page 1: ...EasyCoder 3400e BarCodeLabelPrinter P N 071881 001 User s Manual ...

Page 2: ...int PrintSet Virtual Wedge and CrossBar are trademarks of Intermec Technologies Corporation The name Centronics is wholly owned by GENICOM Corporation IBM is a registered trademark of International Business Machines Corporation Throughout this manual trademarked names may be used Rather than put a trademark or symbol in every occurrence of a trademarked name we state that we are using the names on...

Page 3: ...iguration Test Label Does Not Print 1 10 Connecting the Printer to Your System 1 10 Connecting Your Printer to a PC 1 11 Connecting the Printer to a PC Serial Port 1 11 Connecting the Printer to a PC Parallel Port 1 12 Connecting Your Printer to a Network 1 12 Connecting the Printer to an AS 400 1 13 Connecting the Printer to a Mainframe 1 14 Cabling in Noisy Electrical Environments 1 14 Configuri...

Page 4: ...ng Intermec Printer Language IPL Commands 2 16 Printing a Test Label 2 17 Maintaining the Printer Inspecting the Printer 3 3 Tools for Cleaning the Printer 3 3 Maintenance Schedule 3 4 Cleaning the Printhead 3 6 Cleaning the Printer Covers 3 7 Cleaning the Drive Roller and Tear Bar 3 8 Cleaning the Media Guides and Media Path 3 9 Cleaning the Label Sensors 3 10 Troubleshooting Troubleshooting Chec...

Page 5: ... 5 Using Data Line Print 6 5 Resetting the Memory on Your Printer 6 6 Setting Configuration Commands in Test and Service Mode 6 6 Setting the Number of Dot Increments 6 7 Adjusting the Label Rest Point 6 9 Setting Emulation Mode 6 11 Using Forms Adjust 6 12 X Forms Adjust 6 13 Y Forms Adjust 6 14 Specifications Printer Specifications A 3 Electrical Requirements A 3 Printing Method A 3 Environment ...

Page 6: ...anced Character Table B 3 Emulation Mode Character Table B 4 IBM Translation Character Table B 4 Code Page 850 Character Table B 5 Extended Character Sets B 6 Communications Reference Communication Protocols C 3 Intermec Standard Protocol C 3 XON XOFF Protocol Software and Hardware Flow Control C 4 XON XOFF No Status Protocol C 5 Polling Mode D C 5 Multi Drop Protocol C 5 User Defined Protocol C 5...

Page 7: ...Contents vii Full ASCII Table Full ASCII Table D 3 Full ASCII Control Characters Table D 5 Glossary Index D G I ...

Page 8: ...asdf ...

Page 9: ...termec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions Do not repair or adjust alone Do not repair or adjust energized equipment alone under any circumstances Someone capable of providing first aid must always be present for your safety First aid Always obtain first aid or medical attention immediately after an inju...

Page 10: ...t d une méthode d un état ou d un rapport qui doit être strictement respecté pour éviter l occurrence de mort ou de blessures graves aux personnes manupulant l équipement Caution A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data Conseil Une précaution vous avertit d ...

Page 11: ...ort and print a configuration test label Operating the printer Chapter 2 Operating the Printer Explains the printer front panel tells you how to load roll media load ribbon test for communications and download fonts Routine maintenance Chapter 3 Maintaining the Printer Shows how to maintain the printer Troubleshooting Chapter 4 Troubleshooting Instructs how to clear error messages and troubleshoot...

Page 12: ...on the printer front panel Downloaded commands appear in the order that you enter them into the printer with the following conventions Convention Description Angle brackets enclose mnemonic representations of ASCII control characters For example ETX represents the ASCII End of Text control character data Italic text represents variable data which you must replace with a real value For example n si...

Page 13: ...formation when working with printers in a data collection system Please visit our Web site at www intermec com to download many of our current manuals in PDF format To order printed versions of the Intermec manuals contact your local Intermec representative or distributor ...

Page 14: ...asdf ...

Page 15: ...Getting Started 1 ...

Page 16: ...asdf ...

Page 17: ...ation called PrintSet PrintSet makes configuring your printer downloading fonts and graphics and printing a test label effortless Minimal supervision and maintenance Support for user supplied fonts You can easily download and print user supplied fonts See the PrintSet software application or the IPL Programming Reference Manual Part No 066396 for more information Support for TrueType You can easil...

Page 18: ... Data LED Media cover Media window 3XXXU 002 Back View 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 3XXXU 003 O I Media cover Fanfold media access slot AC power cord receptacle Serial communications port On Off switch Optional I O board port Darkness adjust control DIP switches Parallel port Media window Several options are available for use with your printer See Appendix A for complete descriptions of these o...

Page 19: ...ial communications port the On Off switch and two banks of DIP switches To plug in the printer 1 Turn the On Off switch to the off position 2 Make sure you set the DIP switches to their factory default settings Top Bank Set switch 1 on I Set switches 2 through 8 off O Bottom Bank Set switches 1 through 8 off O For a description of the DIP switch settings see Configuring the Serial Port for Communi...

Page 20: ...have not loaded media yet Opening the Printer You need to open the printer every time you load media or perform maintenance procedures To open the printer 1 Place the fingers of your right hand between the two notches on the lower edge of the media cover the media cover release and pull the bottom of the media cover away from the base of the printer 2 Grasp the front of the media cover with your l...

Page 21: ... media through the slot at the rear of the printer and thread it over the supply roll post 5 To allow easy access to the media path pull down on the lower media guide Make sure that the edge guide is slid all the way to the outer edge of the edge guide plate 6 Insert the fanfold media through the printer mechanism as shown in the illustration on the next page The front edge of the media should pas...

Page 22: ...vance one label through the printer and out the label opening in the front cover The printer is now ready to print the configuration test label The yellow Empty Pause LED goes out Note If the yellow Empty Pause LED does not go out press Feed Pause a second time and then reload the media and try again if the Empty Pause LED still does not go out Note For your convenience refer to the label with dir...

Page 23: ...the printer self test 3 Release the Feed Pause button when the media starts moving The printer feeds out one or two blank labels and then prints the hardware configuration test label 4 Turn the printer power off and then on You are now ready to connect your 3400e printer to your system Hardware Configuration Test Label 3XXXU 007 3400e400 Hardware Configuration 128 kilobytes 805 kilobytes OKB 0 0 0...

Page 24: ...bel see Printer Operation Problems in Chapter 4 Connecting the Printer to Your System You can connect your printer to a PC a local area network an AS 400 or other midrange computer or a mainframe This section tells you how to connect your printer to any of these systems This illustration shows you where to connect your system to the printer You can use any of these three ports on the rear of the p...

Page 25: ...termine the correct Intermec cable for your application You cannot order an Intermec cable for the RS 422 interface but there is a schematic in Appendix C that you can use to purchase or make your own cable Also see Appendix C for the RS 232 RS 422 and RS 485 serial port pin assignments For Connecting To Use Intermec Cable Part Number IBM PC 048668 25 pin printer to 25 pin serial port null modem I...

Page 26: ...ur printer to a PC parallel port 1 Turn the On Off switch to the off position 2 Plug the parallel interface connector into the parallel communications port on the rear of the printer 3 Plug the other end of the cable into a parallel port on the PC Connecting Your Printer to a Network You can connect the printer to Novell NetWare networks Token Ring networks or other TCP IP networks To connect the ...

Page 27: ...ents for your network by referring to the controlling device documentation If the controlling device is an Intermec product refer to the following manuals for instructions and information on the necessary cabling and connections If you need to change the printer s communications parameters follow the procedures in Configuring the Serial Port for Communications later in this chapter Connecting the ...

Page 28: ...ou did not have the coax card installed at the factory a field service technician can install the field installable option Part No 056836 in the I O board port of your printer For help on cabling and communications see the manual that comes with your coax adapter card Cabling in Noisy Electrical Environments The items listed below create noisy electrical environments that can disrupt data communic...

Page 29: ...of switches to the on position 3 Turn the printer power off and then on for the configuration changes to take effect Note Ignore Multi Drop switches if you are not using a Multi Drop network DIP Switch Setting Descriptions Parameter Description Baud rate The rate in bits per second at which the host exchanges data with the printer The maximum baud rate is 115 200 Parity Adds one bit 1 or 0 to the ...

Page 30: ...1 1 O O 1 1 O O 1 1 O O 1 1 O O O O 1 1 1 1 O O O O 1 1 1 1 O O O O 1 1 1 1 O O O O 1 1 1 1 O O O O O O O O 1 1 1 1 1 1 1 1 O O O O O O O O 1 1 1 1 1 1 1 1 O O O O O O O O O O O O O O O O 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 O 1 O 1 O 1 Default settings are noted with an Bottom Bank Switch Number 1 2 3 4 5 6 7 8 OFF 1 2 3 4 5 6 7 8 O OFF 1 ON Baud Rate Selection 115200 57600 38400 19200 9600 4800 2400 ...

Page 31: ...ase the Feed Pause button You are now in Data Line Print mode 4 Transmit at least four characters from your system At this point the printer does not attempt to interpret any printer commands but simply prints each character with its hexadecimal equivalent underneath Note An example of using DOS to verify printer communications follows this procedure 5 To enter normal Print mode turn the printer p...

Page 32: ... COM1 ABCDEF Z where COPY CON COM1 has the PC copy the following information to the COM1 port ABCDEF are random characters entered at the host Z Ctrl Z Enter sends the information to the printer The printer will print these characters 3XXXU 021 Note If you are using a different platform to communicate with your printer please refer to your host computer user s manual and the IPL Programming Refere...

Page 33: ...Operating the Printer 2 ...

Page 34: ...asdf ...

Page 35: ...e printer and the various tasks the Feed Pause button performs Loading media and ribbon Explains how to load roll media thermal transfer ribbon and the procedure for using the self strip option Media sensitivity numbers Explain how to optimize print quality and print speed Communications with the printer Explains different methods for transferring information from the host to the printer and from ...

Page 36: ...r on Receiving data Printing or idle Over temperature System fault Printing or idle Paused Media fault LED State Indication Orange LED Yellow LED Over temperature If the printer overheats the Alert LED flashes and the printer stops Do not try to troubleshoot or adjust the printer just allow the printer enough time to cool down and it will resume operation on its own Media or system faults If the E...

Page 37: ...ause button When you release the button the media stops feeding Take the printer offline Press the Feed Pause button twice Press the button again to bring the printer online Printing Pause the printer Press and release the Feed Pause button Press and release the button again to resume printing Cancel the current print job Press and hold the Feed Pause button until the printer stops printing Powere...

Page 38: ...e default setting for the printer is direct thermal mode use PrintSet to change the printer to thermal transfer mode Note You should find a small label with a three digit sensitivity number printed on it attached to your roll of media or a 15 digit number stamped on the side of the media roll Intermec media only Save this information You will need it to set the correct media sensitivity number See...

Page 39: ... front edge of the media should pass over the tear bar and out the front of the printer 7 Release the lower media guide and adjust the edge guide to position the media firmly against the inside wall of the printer Note If you are using thermal transfer media refer to Loading Thermal Transfer Ribbon later in this chapter before you finish performing this procedure 8 Lower the printhead by rotating ...

Page 40: ...roll of media or a 15 digit number stamped on the side of the media roll Save this information You will need it to set the correct media sensitivity number See Setting the Media Sensitivity Number later in this chapter for help To load self strip media 1 Raise the printhead by rotating the head lift lever clockwise until the printhead disengages 2 Turn the supply roll retainer counterclockwise to ...

Page 41: ...e edge guide to position the media firmly against the inside wall of the printer 9 Pull out 25 4 to 30 48 centimeters 10 to 12 inches of media and remove the exposed labels from the media liner 10 Open the media access door and thread the media liner under the self strip assist roller and over the rewinder hub in a clockwise direction 11 Remove the clasp from the rewinder hub and wind approximatel...

Page 42: ...ing Thermal Transfer Ribbon If you plan to use thermal transfer mode you must install a thermal transfer ribbon TTR to print in thermal transfer mode Note Save the packaging that your ribbon came in Attached to the ribbon packaging is a small label with a three digit sensitivity number printed on it Intermec ribbon only You need this information to set the correct media sensitivity number Refer to...

Page 43: ...he new thermal transfer ribbon roll to the empty ribbon core using the adhesive strip on the leader edge 7 Wind the ribbon rewind hub clockwise until the ribbon runs smoothly through the printhead mechanism and the leader moves past the printhead 8 Rotate the head lift lever counterclockwise until it locks 9 Enable thermal transfer printing by setting DIP switch 8 on the bottom bank of switches to...

Page 44: ...e example of the 15 digit number stamped on the roll for the media sensitivity number a small label attached to the roll of media a small label attached to the plastic bag of your ribbon roll Your label may be different than this example but it will contain the sensitivity number 3XXXU 029 SENSITIVITY NUMBER 5 7 120066102605140 120066102605140 Note Some ribbon rolls have the media sensitivity numb...

Page 45: ...oll of media to set the sensitivity number You can also use the values from the tables in the next section For thermal transfer media you need to look in two places to determine the sensitivity number The sensitivity number on each roll of thermal transfer media or ribbon has an asterisk in place of one of the digits On thermal transfer media the rating contains the first and second digits with an...

Page 46: ...lso use PrintSet s Print Quality Wizard to help achieve print quality 3400e Printer Direct Thermal Media Sensitivity Settings Approximate Sensitivity Numbers Sensitivity Setting Direct Thermal Media Maximum Recommended Print Speed 700 Series High Sensitivity 720 Duratherm Lightning Plus 2 8 400 Series Medium Sensitivity 480 Duratherm Lightning IR Tag 5 470 Duratherm Lightning 1 5 460 European IR 5...

Page 47: ... 565 European Premium Paper Premium 4 563 Duratran II 1 Premium 7 533 European Tag Premium 6 527 Duratran II Tag 7 mil Premium 7 6 513 European Coated Premium 6 300 Series Low Sensitivity Plastic 369 Super Premium Poly Super Premium 3 5 366 Super Premium Poly Super Premium 7 5 200 Series Low Sensitivity Kapton 238 Gloss Polyimide Kapton Gloss Super Premium 3 236 Gloss Polyimide Kapton Super Premiu...

Page 48: ...t fonts user defined bitmap graphics or resident bar code symbologies allocate printer memory download configuration files to multiple printers use flash based firmware e series For help using PrintSet refer to the online help portion of the application software Using Third Party Software You can use third party software to set many of the printer parameters You can configure the parameters that y...

Page 49: ...l 1 Start PrintSet on your PC 2 From the Options menu choose Test Print 3 Select the Test Label option button 4 Select either the Text or the Bar Code option button If you select to print text you can choose any font in the Select Printer Font list box If you select to print a bar code you can choose any symbology in the Select Symbology list box 5 Choose Print Your attached printer prints a test ...

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Page 51: ...Maintaining the Printer 3 ...

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Page 53: ...er and the rest of your data collection system equipment on a regular basis Your inspection should include the following Make sure you have properly grounded the printer Inspect the work environment Large electric motors welders and switching equipment can affect printer performance Keep the printer away from liquids Check the data collection network regularly for loose wires or poorly installed c...

Page 54: ...ery roll or 15 240 centimeters 6 000 inches of media or more often if necessary Printer Cover Clean as necessary Drive roller and tear bar Media path not shown Edge guide Upper media guide Lower media guide Thermal transfer ribbon TTR assist roller Self strip roller Label gap sensor not shown Label mark sensor not shown Label taken sensor Pinch roller Clean after every five rolls of media If you a...

Page 55: ...rive roller Upper media guide Lower media guide TTR assist roller Thermal printhead Pinch roller Self strip roller Edge guide Label taken sensor Warning Switch off the printer power and remove the power cord before cleaning any part of the printer Avertissement Mettez l imprimante hors tension et débranchez le câble d alimentation avant de nettoyer une parte de l imprimante ...

Page 56: ...yer la tête d imprimante Nettoyer avec des objets pointus endommagera la tête d imprimante Nettoyez la seulement avec de la ouate ou avec un linge propre et libre de peluches humecté avec de l alcool d isopropyl To clean the printhead 1 Turn the On Off switch to the off position and remove the power cord 2 Remove the media cover 3 Rotate the head lift lever clockwise until the printhead releases R...

Page 57: ...Ribbon rewind hub Ribbon supply hub Supply roll post Head lift lever Cleaning the Printer Covers Use a general purpose cleaner soapy water mild detergent to clean the printer covers Do not use abrasive cleansers or solvents Be sure to clean the transparent panel on the media cover so that the media supply inside the printer is visible when you close the cover ...

Page 58: ...dampened with isopropyl alcohol Move the cloth over the drive roller in a side to side motion as shown Make sure to rotate the roller so that you can clean all areas Note Rotating the TTR assist roller toward you enables you to clean the entire drive roller surface 6 Clean both sides of the tear bar with a cloth dampened with isopropyl alcohol Remove all traces of dust paper and adhesive 7 Replace...

Page 59: ... printer To clean the media guides and media path 1 Turn the On Off switch to the off position and remove the power cord 2 Remove the media cover 3 Remove the media and ribbon if necessary 4 Pull down on the lower media guide to open up the media path 5 Use the cloth moistened with isopropyl alcohol to clean the upper and lower media guides Be sure to remove all traces of debris Release the lower ...

Page 60: ... printhead Rotating the head lift lever raises the printhead to allow access to the label mark sensor 4 Remove the media and ribbon if necessary 5 Clean the label taken sensor with a cotton swab moistened with isopropyl alcohol 6 Pull down on the lower media guide to expose the label gap sensor Using a cleaning brush or vacuum remove all debris and dust from the label gap sensor 7 Clean the label ...

Page 61: ...t C 39 Maintaining the Printer 3 11 3 Cleaning the Label Sensors 3XXXU 036 Label gap sensor Label mark sensor Label taken sensor Drive roller Cotton swab Cleaning brush Upper media guide underside Lower media guide ...

Page 62: ...NugFont C 39 asdf ...

Page 63: ...Troubleshooting 4 ...

Page 64: ...asdf ...

Page 65: ... If you receive an error message refer to the IPL Programming Reference Manual Intermec Part No 066396 for a complete list of error messages and their solutions If the problem persists contact your Intermec Customer Service Representative 1 800 755 5505 from North America If you are an international customer contact your local Intermec representative Printer Operation Problems If your printer is n...

Page 66: ...Clean the self strip roller See Chapter 3 Maintaining the Printer The Alert LED flashes and printing stops Printhead has overheated Leave printer alone until it has time to cool down It will resume printing on its own Media fault The printhead is up Make sure the printhead is down The head lift lever should be straight up and down Press the Feed Pause button to resume printing Sensor type set inco...

Page 67: ...n the printhead For help see Cleaning the Printhead in Chapter 3 Dirty media path or rollers Clean the media path For help see Cleaning the Media Guides and Media Path in Chapter 3 Poor quality label or ribbon stock Use only Intermec label and ribbon stock to ensure superior print quality and product performance Printing is too light or too dark Incorrect media sensitivity setting Change sensitivi...

Page 68: ...orrect darkness control setting Adjust the darkness adjust control For help see Adjusting the Print Darkness in Chapter 5 Print speed exceeds the capability of the media Lower your print speed or use Intermec media recommended for your print speed Printhead platen roller or label path are dirty Clean printhead platen roller and label path as described in Chapter 3 Maintaining the Printer Uneven pr...

Page 69: ...ying table Symptom Possible Causes Solution Printer does not communicate with the host Serial port is incorrectly configured Make sure the printer s serial port settings match those of the host Print a software test configuration label as described in Chapter 1 to check the serial port settings Damaged or incorrect I O cable Check the connections at both ends or replace the cable See Appendix C fo...

Page 70: ...mits an XOFF character The XOFF character alerts the host to the fact that the printer buffer is full and cannot receive any more data When the printer is ready to receive more data it sends the XON character The following procedure lists things to check to ensure that your printer and host system are communicating properly To check for communication problems 1 Check the cabling from the printer t...

Page 71: ...Optimizing Printer Performance 5 ...

Page 72: ...asdf ...

Page 73: ... uneven print quality Adjusting the print darkness Adjusting the label mark sensor Using the printer memory efficiently Increasing throughput Correcting Uneven Print Quality You may experience problems in print quality ribbon wrinkling or light print on one side of your label if the printhead is not making even contact with the label stock This condition can happen with any size label stock but is...

Page 74: ...38 Bias adjust screw 2 To compensate for uneven print quality turn the bias adjust screw as shown Adjusting the bias adjust screw causes the printhead to rest evenly on the drive roller and results in even print quality 3XXXU 039 A R E If printing is light on the right side of label turn the bias adjust screw counterclockwise If printing is light on the left side of label turn the bias adjust scre...

Page 75: ...ou enter the media sensitivity number To adjust the print darkness 1 Locate the darkness adjust control on the back of the printer 2 Use a small straight slot screwdriver to adjust the print darkness To increase the print darkness turn the control clockwise To decrease the print darkness turn the control counterclockwise 3XXXU 037 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 Turn the darkness adjust control co...

Page 76: ...ver and locate the label mark sensor 2 Use your index finger to slide the label mark sensor to the correct position for your media You can position the label mark sensor anywhere from the inboard edge of the printer to the center of the paper path 3 Enable mark printing with PrintSet your third party software or IPL commands For help see PrintSet online help your third party documentation or the I...

Page 77: ...nsor The label mark sensor can be positioned no more than 1 from the inboard edge Locate the label mark sensor behind the platen roller near the inboard edge of the printer Use your index finger to adjust the label mark sensor Platen roller Inboard edge of printer The platen roller is not shown for clarity only ...

Page 78: ...ional storage memory you can purchase flash SIMM for the printer The printer supports these parameters independent of the amount of memory installed or allocated by the printer Maximum number of formats 99 You can edit formats 1 to 99 You cannot edit default format 0 Fields per format 200 Maximum data buffer size for a field 3550 Maximum number of UDCs 100 Maximum number of user defined fonts 16 M...

Page 79: ...ging process is unable to keep up with the print speed In this case the printer stops printing and starts again at the lowest print speed with the maximum number of image bands If the image band command is set too high the printer spends more time than necessary imaging and slows down label production What Is an Image Band Image bands are a section of memory where a picture of a label format is dr...

Page 80: ... band setting is optimal You do not need to perform any more adjustments If the number of image bands is too low the printer aborts the label before printing is completed and attempts to reprint the label at the slowest speed 2 ips with the highest number of image bands 20 You need to continue with Step 3 3 Return to the original print speed and increase the original number of image bands one at a...

Page 81: ...Using Test and Service Mode 6 ...

Page 82: ...asdf ...

Page 83: ...uter 3 Turn the On Off switch to the off position 4 Press and hold the Feed Pause button while turning the power on The printer prints out a hardware configuration label and then enters Data Line Print mode 5 Set the DIP switches to the test or service function you wish to perform See the following table for a list of the DIP switch settings 6 Hold the Feed Pause button down The test begins immedi...

Page 84: ...figuration Send Tables Send All Memory Reset Page Format UDC Font Configuration Tables All Q OFF Batch of 1 ON Batch of 100 N Page Format UDC Font number Least significant bit first S Source Page Format UDC Font number Least significant bit first D Destination Page Format UDC Font number Least significant bit first O 1 1 O O 1 O O O O 1 O 1 O 1 O O 1 O 1 O 1 O 1 O O 1 1 O O O O O 1 1 O O 1 1 O O O...

Page 85: ...ter starts printing The printer begins printing out the test label immediately 5 Exit Test and Service mode by turning the printer off and returning all DIP switches to their original settings Using Data Line Print Use Data Line Print mode to troubleshoot communication between the printer and the host and to test the operation of the printer When the printer is in Data Line Print mode it prints ou...

Page 86: ...dware configuration test label 3 Set the DIP switches to reset a portion or all of the memory by using the Test and Service DIP Switch Settings table on page 6 4 4 Hold the Feed Pause button down for 1 second The printer resets a portion or all of its memory Setting Configuration Commands in Test and Service Mode Test and Service mode also provides you with an alternative to using PrintSet or send...

Page 87: ...st significant bit first Setting the Number of Dot Increments You can move the label rest point and X forms adjust configuration commands forward or backward by setting the printer DIP switches Use the top bank of DIP switches to determine whether the movement is forward or backward Use the bottom bank of DIP switches to set the number of dot increments for label rest point X forms adjust and Y fo...

Page 88: ... O 1 1 O O 1 1 O O 1 1 O O 1 1 O O 1 1 O O 1 1 O O 1 O O O 1 1 1 1 O O O O 1 1 1 1 O O O O 1 1 1 1 O O O O 1 1 1 O O O O O O O 1 1 1 1 1 1 1 1 O O O O O O O O 1 1 1 1 1 1 1 O O O O O O O O O O O O O O O 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Bottom Bank 1 2 3 4 5 OFF ON of dot increments 0 OFF 1 ON ...

Page 89: ...n It shows a 1 in the columns of DIP switches 2 and 4 and a O in the columns of 1 3 and 5 The 1 tells you to turn the switch on The O tells you to turn the switch off Turn on switches 2 and 4 Turn off all other switches Adjusting the Label Rest Point The label rest point configuration command adjusts the point at which the printer presents each label for removal Use this command in conjunction wit...

Page 90: ...witch settings for retracting label 1 2 3 4 Switch settings for feeding label forward Top Bank OFF ON 4 In the bottom bank of the Test and Service DIP switches turn on or off the appropriate DIP switches See the Dot Increments DIP Switch Settings table on page 6 8 5 Press the Feed Pause button The printer prints the software configuration label and stops at the new location 6 Verify that the label...

Page 91: ... to the off position 3 Disconnect the 86XX printer and install your printer See Chapter 1 for information on installing your printer 4 Press and hold the Feed Pause button while turning on the printer The printer prints the hardware configuration label 5 In the top bank of the Test and Service DIP switches turn on switches 1 and 3 and turn off switch 2 6 Use the table below to help you choose the ...

Page 92: ...position it by using the X Forms Adjust and Y Forms Adjust features The X forms adjust controls the position of the printing area along the length of the label The Y forms adjust controls the position of the printing area along the width of the label The following figure shows the default X and Y origins You can control the default X origin top of form with the PrintSet software or with the Test a...

Page 93: ... To set the X forms adjust 1 Turn the On Off switch to the off position 2 Press and hold the Feed Pause button while turning on the printer The printer prints out the hardware configuration label and then enters Data Line Print mode 3 In the top bank of the Test and Service DIP switches turn on switches 1 2 3 and 4 To move the X origin forward turn off switch 5 To move the X origin backward turn o...

Page 94: ...just it using this feature To set the Y forms adjust 1 Turn the On Off switch to the off position 2 Press and hold the Feed Pause button while turning on the printer The printer prints out the hardware configuration label and then enters Data Line Print mode 3 In the top bank of the Test and Service DIP switches turn on switches 1 2 and 3 4 In the bottom bank of the Test and Service DIP switches t...

Page 95: ...Specifications A ...

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Page 97: ...ip optional The self strip rewinder hub can take up the backing of an entire 15 240 centimeter 6 000 inch roll of media Peel Release 10 50 grams Note Self strip printing is an option that you order with your printer Communications Asynchronous RS 232C RS 422 RS 485 interfaces Serial ASCII code Hardware Ready Busy Flow Control XON XOFF Protocol Intermec Standard Block Protocol Polling Mode D Protoc...

Page 98: ...27 mm to 1 27 mm 2 5 mil 0 06 mm in drag mode only specified media only Ribbon Roll 152 m 6 000 linear inches Widths 51 mm 2 0 inches 76 mm 3 0 inches 104 mm 4 1 inches Diameter 57 mm 2 25 inches maximum Printing Speed Maximum 8 inches 152 4 mm per second Minimum 2 inches 50 8 mm per second You can change the print speed in 1 ips increments only 2 3 4 5 6 7 or 8 Fonts and Graphics There are 21 res...

Page 99: ...p between labels 2 54 mm 0 10 inch 25 4 mm 1 0 inch D Label length self strip media Label length butt cut media 25 4 mm 1 0 inch 12 7 mm 0 5 inch 609 6 mm 24 inch 609 6 mm 24 inch E Media thickness including backing 0 15 mm 0 0059 inch 0 30 mm 0 012 inch F Reflective sensor mark length 2 54 mm 0 10 inch 12 7 mm 0 5 inch G Notch diameter 3 18 mm 125 inch N A H Notch height 6 4 mm 0 25 inch N A Roll...

Page 100: ...coax interface adapter allows the printer to emulate an IBM 3287 printer by connecting the printer to IBM 3270 Type A coaxial cable computer systems operating in the VTAM CICS IMS TSO or 8100 DPPX environments With the coaxial adapter you can connect the printer to an IBM 3174 76 99 system controller multiplexer Finishers Cutter Use the cutter option to cut continuous media into individual labels ...

Page 101: ...a input High is logical 1 and LOW is logical 0 DB0 2 20 IN DB1 3 21 IN DB2 4 22 IN DB3 5 23 IN DB4 6 24 IN DB5 7 25 IN DB6 8 26 IN DB7 9 27 IN ACK 10 28 OUT Negative pulse Data has been received BUSY 11 29 OUT If HIGH printer cannot receive data PE 12 30 OUT If HIGH out of ribbon or media SELECT 13 OUT Pulled to 5V Printer is on CHASSIS GND 17 Printer s chassis gnd isolated from logic gnd INIT 31 ...

Page 102: ...d in 1983 Code 93 was specially designed to complement Code 39 With the correct reading equipment the two alphanumeric codes may be interchanged throughout a system without making any changes to software Code 128 Code 128 was introduced in 1981 as a very high density alphanumeric symbology It is a variable length continuous code that employs multiple element widths EAN The European Article Numberi...

Page 103: ...Code 128 coding patterns Code 49 Code 49 is an alphanumeric symbology developed in 1987 as a means of labeling very small objects A Code 49 bar code contains from two to eight adjacent rows each separated by a one module separator bar PDF417 PDF417 is a stacked 2D symbology that provides the ability to scan across rows of code Each row consists of start stop characters row identifiers and symbol c...

Page 104: ...coded data bit United Parcel Service UPS Research and Development developed Maxicode for the specific purpose of encoding information about a parcel This symbology only encodes very specific data that is divided into the following fields a 5 digit zip code a 4 digit zip code extension a 3 digit country code a 3 digit class of service and a string of uppercase letters numbers or limited punctuation...

Page 105: ...Character Sets B ...

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Page 107: ...the U S character set To use the tables find the hex code for the U S character that corresponds with the character in your language Advanced Character Table If you are running your printer in Advanced mode you are not using 86XX Emulation use this table to find the right hex codes for the international character sets 23 24 40 5E 5C 5D 5E 60 7B 7C 7D 7E U S ASCII U K ASCII Germany Ä Ö Ü ä ö ü ß Fr...

Page 108: ...mark Æ Ø Å æ ø å Sweden Finland É Ä Ö Å Ü é ä ö å ü Spain Pt Ñ ñ ç Switzerland à ç é ù ä ö ü è Italy ç é ù à ò è ì IBM Translation Character Table If you are running your printer with IBM Translation enabled use this table to find the right hex codes for the international character sets 21 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E U S ASCII U K ASCII Germany Ä Ö Ü ä ö ü ß France à ç é ù è Norway Denmark...

Page 109: ...8 58 68 78 88 98 A8 B8 C8 D8 E8 F8 09 19 29 39 49 59 69 79 89 99 A9 B9 C9 D9 E9 F9 0A 1A 2A 3A 4A 5A 6A 7A 8A 9A AA BA CA DA EA FA 0B 1B 2B 3B 4B 5B 6B 7B 8B 9B AB BB CB DB EB FB 0C 1C 2C 3C 4C 5C 6C 7C 8C 9C AC BC CC DC EC FC 0D 1D 2D 3D 4D 5D 6D 7D 8D 9D AD BD CD DD ED FD 0E 1E 2E 3E 4E 5E 6E 7E 8E 9E AE BE CE DE EE FE 0F 1F 2F 3F 4F 5F 6F 7F 8F 9F AF BF CF DF EF FF 0 1 2 3 4 5 6 7 8 9 A B C D E...

Page 110: ...6 27 28 29 2A 2B 2C 2D 2E 2F 3Ø 31 32 33 34 35 36 37 38 39 3A 3B 3C 3D 3E 3F 4Ø 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4F 5Ø 51 52 53 54 55 56 57 58 59 5A 5B 5C 5D 5E 5F 6Ø 61 62 63 64 65 66 67 68 69 6A 6B 6C 6D 6E 6F 7Ø 71 72 73 74 75 76 77 78 79 7A 7B 7C 7D 7E 7F 8Ø 81 82 83 84 85 86 87 88 89 8A 8B 8C 8D 8E 8F 9Ø 91 92 93 94 95 96 97 98 99 9A 9B 9C 9D 9E 9F AØ A1 A2 A3 A4 A5 A6 A7 A8 A9 AA AB...

Page 111: ... 49 59 69 79 89 99 A9 B9 C9 D8 E9 F9 ØA 1A 2A 3A 4A 5A 6A 7A 8A 9A AA BA CA DA EA FA ØB 1B 2B 3B 4B 5B 6B 7B 8B 9B AB BB CB DB EB FB ØC 1C 2C 3C 4C 5C 6C 7C 8C 9C AC BC CC DC EC FC ØD 1D 2D 3D 4D 5D 6D 7D 8D 9D AD BD CD DD ED FD ØE 1E 2E 3E 4E 5E 6E 7E 8E 9E AE BE CE DE EE FE ØE 1F 2F 3F 4F 5F 6F 7F 8F 9F AF BF CF DF EF FF 0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z ˆ _...

Page 112: ... 25 35 45 55 65 75 85 95 A5 B5 C5 D5 E5 F5 Ø6 16 26 36 46 56 66 76 86 96 A6 B6 C6 D6 E6 F6 Ø7 17 27 37 47 57 67 77 87 97 A7 B7 C7 D7 E7 F7 Ø8 18 28 38 48 58 68 78 88 98 A8 B8 C8 D8 E8 F8 Ø9 19 29 39 49 59 69 79 89 99 A9 B9 C9 D8 E9 F9 ØA 1A 2A 3A 4A 5A 6A 7A 8A 9A AA BA CA DA EA FA ØB 1B 2B 3B 4B 5B 6B 7B 8B 9B AB BB CB DB EB FB ØC 1C 2C 3C 4C 5C 6C 7C 8C 9C AC BC CC DC EC FC ØD 1D 2D 3D 4D 5D 6D ...

Page 113: ...5 75 85 95 A5 B5 C5 D5 E5 F5 Ø6 16 26 36 46 56 66 76 86 96 A6 B6 C6 D6 E6 F6 Ø7 17 27 37 47 57 67 77 87 97 A7 B7 C7 D7 E7 F7 Ø8 18 28 38 48 58 68 78 88 98 A8 B8 C8 D8 E8 F8 Ø9 19 29 39 49 59 69 79 89 99 A9 B9 C9 D8 E9 F9 ØA 1A 2A 3A 4A 5A 6A 7A 8A 9A AA BA CA DA EA FA ØB 1B 2B 3B 4B 5B 6B 7B 8B 9B AB BB CB DB EB FB ØC 1C 2C 3C 4C 5C 6C 7C 8C 9C AC BC CC DC EC FC ØD 1D 2D 3D 4D 5D 6D 7D 8D 9D AD BD...

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Page 115: ...Communications Reference C ...

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Page 117: ...tart of text STX character and ending with the end of text ETX character Message blocks can be up to 255 characters including the start of text and end of text characters The printer auto discriminates between Standard Polling Mode D and Multi Drop protocols The printer returns its highest priority status when it receives a valid block STX data ETX or when it receives the status request command EN...

Page 118: ...us responses conform to the table above except that DC2 is substituted for DC1 and DC4 is substituted for DC3 The printer does not restrict the message length for XON XOFF protocol That is the printer processes information as it is being downloaded and stops when there is no more information There is no restriction on the number of characters that can be sent down at a time STX and ETX are optiona...

Page 119: ...cceptable This protocol is the default setting for the printer Return the protocol setting to Polling Mode D by setting the printer DIP switches to the factory default settings 9600 E 7 1 Multi Drop Protocol Use Multi Drop protocol to connect up to 32 devices to an Intermec controller on a four wire RS 485 two twisted pair This protocol is similar to Polling Mode D except each device has a unique ...

Page 120: ...ODE D MULTI DROP REQ IN POL MODE D MULTI DROP SOM IN STD POL MODE D MULTI DROP XON XOFF EOM IN STD POL MODE D MULTI DROP XON XOFF AFF IN POL MODE D MULTI DROP NEG IN POL MODE D MULTI DROP DLE IN STD POL MODE D MULTI DROP XON XOFF XON IN XON XOFF XOFF IN XON XOFF SELECT OUT MULTI DROP POLL OUT MULTI DROP RES OUT POL MODE D MULTI DROP REQ OUT POL MODE D MULTI DROP SOM OUT POL MODE D MULTI DROP EOM O...

Page 121: ...ow applies to all protocols that the printer supports Parameter Maximum Capacity Message delay 9999 milliseconds Character delay 9999 milliseconds Message block size 255 characters including STX and ETX characters Unlimited block size for XON XOFF Device address number Multi Drop only A to Z 0 to 5 Communications Interfaces The printer supports serial communications with the following interfaces R...

Page 122: ...mission RS 232 422 485 5 Clear to Send CTS Input When you use a modem connect to modem CTS pin The modem must set CTS true before the printer transmits data If not connected CTS sets itself true RS 232 422 485 7 Signal Ground SG To enable communications connect to signal ground of connected device Completes circuit for all RS 232 signals RS 232 422 485 11 Printer Status PS Output When not using so...

Page 123: ...TED DATA CARRIER DETECT DATA TERMINAL READY GROUND DATA SET READY CLEAR TO SEND 1 2 3 4 5 6 7 20 8 1 3 2 8 20 7 6 4 5 3XXXU 010 RS 232 Null Modem Cable for PC AT Part Number 048693 SHIELD AT PRINTER 9 PIN SOCKET D SUB METAL BACKSHELL 25 PIN PLUG D SUB METAL BACKSHELL NOTE The metal backshell is connected directly to the shield to achieve electrostatic discharge ESD immunity RECEIVED DATA TRANSMITT...

Page 124: ... READY SIGNAL GROUND NOTE The metal backshell is connected directly to the shield to achieve electrostatic discharge ESD immunity MODEM 1 2 3 4 5 20 7 1 2 3 4 5 20 7 3XXXU O12 Note If you find that you are losing data you may need to isolate the chassis ground from one of the two devices by connecting it to the shield RS 422 Intermec Pin Assignments 3XXXU 013 PRINTER HOST NOTE Connect pin 1 to shi...

Page 125: ...ntains the serial port connector It is a 25 pin D style subminiature receptacle The port is wired as a data terminal equipment DTE device Refer to the following figure for pin names on the serial port 3XXXU 063 13 12 11 10 9 8 7 6 5 4 3 2 1 25 24 23 22 21 20 19 18 17 16 15 14 PS SG CTS RTS RD TD GND DTR ...

Page 126: ...HelvC NugFont C 39 asdf ...

Page 127: ...Full ASCII Table D ...

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Page 129: ...0 0C 12 L FF 00101100 2C 44 L 00001101 0D 13 M CR 00101101 2D 45 M 00001110 0E 14 N SO 00101110 2E 46 N 00001111 0F 15 O SI 00101111 2F 47 O 00010000 10 16 P DLE 00110000 30 48 P6 0 00010001 11 17 Q DC1 00110001 31 49 Q 1 00010010 12 18 R DC2 00110010 32 50 R 2 00010011 13 19 S DC3 00110011 33 51 S 3 00010100 14 20 T DC4 00110100 34 52 T 4 00010101 15 21 U NAK 00110101 35 53 U 5 00010110 16 22 V S...

Page 130: ...1111 4F 79 O O 01110011 73 115 S s 01010000 50 80 P P 01110100 74 116 T t 01010001 51 81 Q Q 01110101 75 117 U u 01010010 52 82 R R 01110110 76 118 V v 01010011 53 83 S S 01110111 77 119 W w 01010100 54 84 T T 01111000 78 120 X x 01010101 55 85 U U 01111001 79 121 Y y 01010110 56 86 V V 01111010 7A 122 Z z 01010111 57 87 W W 01111011 7B 123 P 01011000 58 88 X X 01111100 7C 124 Q 01011001 59 89 Y Y...

Page 131: ...n LF Line Feed DC1 Device Control 1 XON NAK Negative Acknowledge DC2 Device Control 2 NUL Null or all zeroes DC3 Device Control 3 XOFF RS Record Separator DC4 Device Control SI Shift In DEL Delete SO Shift Out DLE Data Link Escape SOH Start of Heading EM End of Medium SP Space ENQ Enquiry STX Start of Text EOT End of Transmission SUB Substitute ESC Escape SYN Synchronous Idle ETB End Transmission ...

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Page 133: ...Glossary G ...

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Page 135: ...rinting batches of labels BEL A command character that instructs the printer to return an error status code character set Refers to the letters numerals and symbols that support a particular language such as French U S ASCII or automatic identification technology such as Code 30 Codabar cloning A procedure that copies the RAM contents configuration formats fonts pages and graphics from the memory ...

Page 136: ...erating characteristics of an 8636 or 8646 printer Feed Pause A printer control panel button that advances the media and causes the printer to pause printing field A graphic element that is the basic unit of a format The four basic types of fields are bar code graphic line and text fixed data field Bar code and text fields that never vary from one label to the next the data in a fixed field is a p...

Page 137: ...fore printing begins This method allows printing and imaging to take place simultaneously imaging The process of generating a picture of the label in printer memory ips Inches per second A measurement of print speed that measures the number of inches of media that is printed each second ISO International Organization for Standardization An internationally accepted 7 bit character code The U S vers...

Page 138: ... that is recognized by optical character recognition offline The state in which the printer is not able to carry out two way communication with the host online The state in which the printer is able to carry out two way communication with the host parallel A communication scheme in which the bits of a byte are transferred simultaneously over a multistrand cable parameters The operating limits of t...

Page 139: ...rint by placing a mark on the label when heated Each element is switched on and off separately in order to react with the media or thermal transfer ribbon to create a mark on the label ready The state in which the printer is able to print the normal operating state of the printer Ready Busy line Pin 11 20 of the rear panel connector Indicates the printer is ready or not ready RS 232 Widely recogni...

Page 140: ...at to affect the media or ribbon serial A communication scheme in which the bits of a byte are transferred one at a time Often serial transmission is used to link host computers to terminals and PCs to printers soft font A file stored in the printer to provide the ability to print text using fonts that are not resident in the printer Standard protocol A communications protocol capable of controlli...

Page 141: ...e grocery industry User Defined Characters UDC See graphic User Defined Fonts UDF See soft font variable data field Bar code and text fields that change from one label to the next XON XOFF protocol A protocol that stops the host from sending data when the printer buffer fills up and starts it again when the buffer empties ...

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Page 143: ...Index I ...

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Page 145: ...cter sets A 4 Advanced mode B 3 Code Page 850 B 5 Emulation mode B 4 character sets continued extended B 6 IBM translation B 4 international B 3 cleaning drive roller 3 8 label sensors 3 10 media guides 3 9 media path 3 9 printer covers 3 7 printhead 3 6 schedule 3 4 tear bar 3 8 tools 3 3 coax interface option A 6 Codabar A 8 Code 11 A 8 Code 128 A 8 Code 16K A 9 Code 2 of 5 A 8 Code 39 A 8 Code ...

Page 146: ...2 16 drive roller cleaning 3 8 E EAN A 8 electrical requirements A 3 Emulation mode international character sets B 4 setting 6 11 environment specifications A 3 extended character sets B 6 F fanfold media loading 1 7 faults media or system 2 4 Feed Pause button functions of 2 5 illustrated 2 3 using 2 5 flash SIMM additional storage memory 5 8 flow control C 4 font tables extended character sets B...

Page 147: ...ns 5 8 resetting 6 6 returning printer to default settings 6 6 usage limitations 5 8 problems 5 8 using efficiently 5 8 Multi Drop protocol C 5 N network connecting to the 3400 1 12 network continued installation 1 13 O On Off switch 1 5 opening the printer 1 6 options communication interface A 6 finishers A 6 printer A 6 over temperature condition 2 4 P parallel interface pin descriptions A 7 par...

Page 148: ...nce 3 4 self strip printing illustration of 2 9 specifications A 3 serial port cables 1 11 serial port continued configuration 1 15 description C 11 settings changing 1 16 using to connect a PC to the 3400 1 11 setting dot increments number of 6 9 Emulation mode 6 11 media sensitivity number 2 12 software configuration label printing 2 13 specifications A 3 speed printing A 4 Standard protocol C 3...

Page 149: ...rface option A 6 U UPC A 9 uploading definition 2 16 user defined protocol C 5 W warnings and cautions x warranty information ix X X forms adjust default origin 6 13 setting dot increments 6 7 setting with DIP switches 6 13 XON XOFF no status protocol C 5 protocol C 4 Y Y forms adjust default origin 6 13 setting dot increments 6 7 setting with DIP switches 6 14 ...

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