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Chapter 4 — Troubleshooting and Maintaining the CN4
88
CN4 Mobile Computer User’s Manual
Calling Product Support
If you cannot find the answer to your problem in the
“Troubleshooting the Computer” section, you can visit the Intermec
technical knowledge base (Knowledge Central) at
to review technical information or to request
technical support. If you still need help after visiting Knowledge
Central, you may need to call Product Support.
To talk to an Intermec Product Support representative, call:
1-800-755-5505
Before you call Intermec Product Support, make sure you have the
following information ready:
•
Configuration number
•
Serial number
•
Operating system version
•
SmartSystems Platform Bundle (SSPB) version
•
Power management settings
•
If you are using security, know the type (Funk or Microsoft) and
the full set of parameters
•
If you are using terminal emulation (TE), know the version and
protocol. If you are not using TE, know the language your custom
application was written in and the tools you used to create it.
You can find most of the information listed above in Intermec
Settings. Consult your application developer for information on your
custom application.
To find your configuration number
•
Look at the label on the back of the computer.
Summary of Contents for CN4
Page 1: ...CN4 CN4 CN4e CN4NI User s Manual Mobile Computer ...
Page 4: ...iv CN4 Mobile Computer User s Manual ...
Page 98: ...Chapter 3 Developing and Installing Applications 86 CN4 Mobile Computer User s Manual ...
Page 113: ...101 A Specifications and Default Settings ...
Page 128: ...Appendix A Specifications and Default Settings 116 CN4 Mobile Computer User s Manual ...
Page 129: ...117 B Keypads and Keystrokes ...
Page 137: ...125 I Index ...
Page 145: ......