Intel® Server System M20MYP1UR System Integration and Service Guide
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Appendix A.
Getting Help
If you encounter an issue with your server system, follow these steps to obtain support:
Visit the following Intel support web page:
This web page provides 24x7 support when you need it to get the latest and most complete technical
support information on all Intel® Enterprise Server and Storage Platforms. Information available at the
support site includes:
•
Latest BIOS, firmware, drivers and utilities
•
Product documentation, installation and quick start guides
•
Full product specifications, technical advisories and errata
•
Compatibility documentation for memory, hardware add-in cards, chassis support matrix and
operating systems
•
Server and chassis accessory parts list for ordering upgrades or spare parts
•
A searchable knowledgebase to search for product information throughout the support site
If you are still unable to obtain a solution to your issue, send an email to Intel’s te
chnical support center
using the online form available at:
http://www.intel.com/p/en_US/support/contactsupport
Lastly, you can contact an Intel support representative using one of the support phone numbers available at:
http://www.intel.com/support/feedback.htm?group=server
Intel also offers Channel Program members around-the-clock 24x7 technical phone support on Intel
®
server
boards, server chassis, server RAID controller cards, and Intel
®
Server Management at:
http://www.intel.com/reseller/
Note:
The 24x7 support number is available after logging in to the Intel Reseller website.
Warranty Information
To obtain warranty information, visit the following Intel website:
http://www.intel.com/p/en_US/support/warranty
